NZQA registered unit standard
29369 version 1
Page 1 of 3
Title
Identify, diagnose, recommend, and implement solutions to rectify
issues in a manufacturing operation
Level
4
Credits
20
Purpose
People credited with this unit standard are able to: identify,
diagnose and recommend and implement solutions to rectify
issues in a manufacturing operation.
Classification
Manufacturing Skills > Manufacturing Processes
Available grade
Achieved
Explanatory notes
1
References
Enactments and codes relevant to this unit standard include but are not limited to the:
Resource Management Act 1991 and Health and Safety in Employment Act 1992,
which will be replaced by the Health and Safety at Work Act 2015 when it becomes
effective on 4 April 2016.
2
Definitions
Accepted industry practice refers to the approved codes of practice and standardised
procedures accepted by the wider manufacturing industry as examples of best
practice.
Issues refer to material, equipment, personnel or workflow constraints or problems
that impact on workplace productivity or product quality.
Manufacturing operation refers to one or more workstations required to manufacture
a product for internal or external customers, under the candidate’s control.
Root cause refers to the systematic analysis of causes associated with the issue until
one that will eliminate the issue is identified.
Workplace procedures refer to approved procedures used by the organisation
carrying out the work and applicable to the tasks being carried out, such as standard
operating procedures, site safety procedures, equipment operating procedures,
codes of practice, quality assurance procedures, housekeeping standards, and
procedures to comply with legislative and local body requirements.
3
Assessment requirements
Evidence generated during assessment against this standard must comply with
workplace procedures and must be consistent with accepted industry practice and
the generally accepted body of knowledge relating to manufacturing processes.
Such knowledge is available in relevant training manuals and reference texts. No
one textbook or other source of information is envisaged, as new approaches to
manufacturing and manufacturing processes are published regularly.
4
Range
Competenz
SSB Code 101571
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
29369 version 1
Page 2 of 3
Evidence is required for the identification, diagnosis and rectification of two issues.
Outcomes and evidence requirements
Outcome 1
Identify and diagnose issues in a manufacturing operation.
Evidence requirements
1.1
Issues are identified using process observation, process data, product data, and
information contained in workplace procedures.
1.2
Issues are investigated using data gathering techniques to confirm the
significance of the issues.
1.3
Potential root causes are identified through systematic analysis of the gathered
data.
1.4
Diagnosis of root causes is completed using root cause analysis techniques.
1.5
Testing is carried out to confirm the diagnosis meets root cause criteria.
Outcome 2
Recommend and implement solutions to rectify issues in a manufacturing operation.
Evidence requirements
2.1
Solutions are documented to show the methodology required to rectify the
issue, the impact the recommendations will have on the operation, barriers to
implementing the recommendations, and timeframes for implementation of the
recommendations.
2.2
Solutions are reported and implemented.
Planned review date
31 December 2020
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
21 January 2016
N/A
Consent and Moderation Requirements (CMR) reference
0013
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Competenz
SSB Code 101571
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
29369 version 1
Page 3 of 3
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact Competenz at qualifications@competenz.org.nz if you wish to suggest
changes to the content of this unit standard.
Competenz
SSB Code 101571
 New Zealand Qualifications Authority 2016