Matakuliah
Tahun
: J0562 / Management
: 2010
Introduction to Management
and Organizations
Pertemuan 01 (First Meeting)
Learning Outcome
Student should be able to explain and identify
the function of management, and the
element of organization, and also understand
why to study management-> C2
Learning Outline
• Who Are Managers ?
• What Is Management ?
• What Do Managers Do ?
• What Is an Organization ?
• Why Study Management ?
1. Who Are Managers ?
A Manager is someone who coordinates and
oversees the work of other people so that
organizational goals can be accomplished
Managerial Levels
Top
Managers
Middle Managers
First-Line Managers
Non-managerial Employees
managerial level
• Top managers
managers at or near the upper levels of the organization structure
who are responsible for making organization-wide decisions and
estahlishing the goal and plans that affect the entire organization
• Middle managers
managers between the first level and the top level of the
organization who manage the work of first-line managers
• First-line managers
managers at the lowest of the organization that manage the work of
nonmanagerial employees
2. What Is Management ?
Coordinating and overseeing the work activities
of others so that their activities are completed
efficiently and effectively
Efficiency and Effectiveness in
management
Efficiency (Means)
Effectiveness (Ends)
Resource
Usage
Goal
Attainment
Low Waste
High Attainment
Management Strives for:
Low Resources Waste (high efficiency)
High Goals Attainment (high effectiveness)
Efficiency and effectiveness
• Efficiency
doing things right, or getting the most output from the
least amount of inputs
• Effectiveness
doing the right things, or compliting activities so that
organizational goals are attained
3. What Do Managers Do
Functions
Three specific categories:
Roles
Skills
a. Management Function:
Planning
Organizing
Leading
Controlling
Management functions
MANAGEMENT FUNSTIONS THA INVOLVES DEFINING GOALS, ESTABLISHING
STRATEGIES FOR ACHIEVING THOSE GOALS, AND DEVELOPING PLANS TO
INTEGRATE AND COORDINATE ACTIVITIES
PLANNING
MANAGEMENT FUNCTION THAT INVOLVES ARRANGING AND STRUCTURING
WORK TO ACCOMPLISH THE ORANIZATION’S GOAL
ORGANIZING
MANAGEMENT FUNCTION THA INVOLVE WORKING WITH AND THROUGH
PEOPLE TO ACCOMPLISH ORGANIZATION GOALS
LEADING
MANAGEMENT FUNCTION THAT INVOLVES MONITORING, COMPARING,
AND CORRECTING WORK PERFORMANCE
CONTROLLING
Interpersonal:
 Figurehead
 Leader
 Liaison
b. Management
Roles:
Informational:
 Monitor
 Diseminator
 Spokesperson
Decisional:
 Entrepreneur
 Disturbance handler
 Resource allocator
 Negotiator
Managerial
roles that
involve
collecting,
receiving, and
disseminating
information
Decisional roles
Managerial
roles that
involve
people and
other duties
that are
ceremonial
and symbolic
in nature
Informational roles
Interpersonal roles
Mintzberg’s Managerial Roles
Managerial
roles that
revolve
around
making
choices
c. Managerial Skills:
Top
Conceptual
Managers
Skills
Middle
Managers
Lower
Level
Managers
Human
Skills
Technical
Skills
Importance
Managerial skills
• Conceptual skills
tha ability to think and to conceptualize about abstract
and comnplex situations
• Human skills
the ability to work well with other people individually and
in a group
• Technical skills
job-specific knowledge perform specific tasks
d. How the Manager’s Job Is Changing
Changes
Impact of Changes
shifting organization boundary
Changing Technology (Digitization)
Virtual workplaces
More mobile workforce
Flexible work arrangement
risk management
Increased Security Threats
Increased Emphasis on
Organizational and
Managerial Ethics
Work life personal life balance
Restructure workplace
redefined values
Rebuilding trust
Increased accontability
customer service
Increased Competitiveness
Innovation
Globalization
Efficiency /productivity
4. What Is an Organization
Organization is a deliberate arrangement of
people to accomplish some specific purpose
Characteristic of
Organizations
Distinct
Purpose
Deliberate
Structure
People
5. Why Study Management
a. The Universality of Management
b. The Reality of Work
c. Rewards and Challenges of
Being a Manager
Management , Stephen Robbins