Coordinator, Technology Projects and Support

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Item 3-T-April 20, 2012
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions.
Incumbent(s) Name (if applicable): Russell Aaron
Position #(s): 17489
Current Title: Coordinator, Technology Projects & Support
Current Range: 2
(JCC:77779;3J;CM5554;CC104;E)
Department: Associated Students of University of
College/Division: Vice President
Nevada (ASUN) / Student Life Services
Student Services
Account #(s): 1702-105-0112
Action Proposed: (check all that apply)
( ) New position: Proposed Range:
Proposed Title:
( ) Title Change, Proposed Title:
( ) Proposed Reassignment from Range
to Range
(X ) Revised PDQ only (no change in range or title)
JCC (Current
( ) Line of Progression (show titles below)
or new HR
Range:
assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
__________________
Amy Koeckes, AD, Student Engage.-P&S / Sandra Rodriguez, Director ASUN CSE Date
Immediate Supervisor’s Signature
____________________________________________________________
Director/Chair/Dean
Gerald Marczynski
Associate Vice President, Student Life Services
Approved for Salary Placement Committee review.
__________________
Date
____________________________________________________________
Pres / Vice Pres / Vice Prov Signature Shannon Ellis
Vice President, Student Services
__________________
Date
Action Approved by the President (Completed by Faculty HR):
Position #: 17489
EEO Code:
3J
CUPA Code: CM5554
Exempt: Yes or No Census Code: 104
Job Class Code: 77779
Range: 2
Effective Date: 4/1/2012
Approved Title:
COORDINATOR, TECHNOLOGY PROJECTS AND SUPPORT (CSE)
_________________________________________________________ __________________
Employee Signature
Date
(Employee signs and sends to HR for personnel file after PDQ has been “final” stamped for approval)
Rev: 12/1/2008
Position Description – Coordinator, Technology Projects and Support
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Coordinator for Technology Projects and Support is a key part of the Associated Students of
University Nevada (ASUN) Center for Student Engagement (CSE). The Coordinator ensures that
current and future initiatives align with and support Nevada System of Higher Education (NSHE),
University and student services recrutiment, persistance, graduation and diversity goals. The
Coordinator reports to the Associate Director for Programs and Services and provides planning,
design, installation and maintenance of technology in support of departmental goals and objectives.
The incumbent coordinates the technology aspects of student elections and the campus monitor and
software program. The Coordinator manages all databases, request for assessment and data of
initiatives, and advises the Data Assessment Management team.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
40% - Technology Projects Administration
 Oversee technology initiatives in support of ASUN/ CSE programs and services
 Direct the daily operations and implementation of technology efforts integral to operations of
various programs including campus escort communications systems, campus-wide information
monitors, various websites, video casts, podcasts, departmental technical support, hardware
and software needs, online calendar of events and One Card system technology, phones,
credit card machines, assessment and financial databases, list serves and ASUN e-mail
addresses
 Administer and implement digital sign software (Visex)and various software technologies
 Monitor requests and negotiate contracts for purchase and installation of all technology
equipment purchased through the ASUN Capital account including but not limited to radio
station technology, communications and GPS equipment, desktop computers, hardware and
software packages for personal and Macintosh computers, digital cameras and recorders,
campus information printers, graphic plotters and scanners, etc.
 Maintain inventory of all ASUN technology equipment and oversee repairs of all equipment
and warranty needs
 Administer and implement strategic plan in relation to division and university goals
 Train new users on use of technology around websites, hardware and software
 Create and maintain policy and procedure manuals for consistency
25% - Assessment
 Manage databases related to data and assessment
 Assist the Director with reporting data and assessment
 Compile data/statistics to support service funding and staffing
 Implement regular assessment of quality of service delivery and make relevant changes based
on assessment results
 Use assessment data to support funding requests and use of human and capital resources
related to CSE technology projects
 Use assessment results to strategically plan for future expansion of CSE technology projects
Position Description – Coordinator, Technology Projects and Support
Page 3
25% - Supervision and Training
 Supervise student employees including webmasters for various websites
 Hire, supervise, train, and evaluate student employment staff
 Supervise/monitor various programs including all ASUN / CSE technology support, campus
wide information monitors, and websites
 Administer student employee development programs in use of technology
 Advise the Data Assessment Technology team tasked with utilizing mobile technology to
assess various programs and services
10% - Professional Development
 Develop and present workshops and seminars at regional and national conferences
 Attend professional development workshops, conferences and trainings
 Represent Student Engagement, Student Life and/or the Division of Student Services in
meetings, on committees and in workgroups both on and off campus
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
The Coordinator for Engagement - Technology Projects and Support is the key liaison to University
Information Technology for ASUN CSE and all possibilities related to technology. The person works
autonomously to identify technology problems, communicate and collaborate with Information
Technology and service providers to find and implement solutions. The incumbent identifies
opportunities, develops and makes recommendations for new proposals to the Director before new
projects are implemented.
Impact:
Inability to accurately articulate possibilities, challenges or issues around technology result in
ineffective use of student fees and cripple the ability of ASUN to convey information about programs
and services for the UNR community. Failure to do so will negatively impact the ability of the division
and the department to meet stated goals in creating a vibrant student life and in meeting institutional
goals of recruitment, retention and persistence.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 Desktop support, hardware and software (Mac and PC), radio station equipment, website
management, information monitors, credit card machines, copiers, fax machines, one card
system possibilities, video casts
 Higher education policies and procedures
 Design and layout techniques
 Student development theory
 Marketing and media strategy
 Computer science
 Database management
Position Description – Coordinator, Technology Projects and Support
Skills:
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Page 4
Supervision/management
Excellent research and analytical
Facilitation
Critical thinking/inquiry
Excellent oral and written communication
Persuasive and informational speaking
Conflict resolutions
Time management
Interpersonal and human relation
Customer service
Proficiency in use of Mac and PC computers and applications including but not limited to
Microsoft Office, e-mail and graphic design software
Ability to:
 Effectively identify technology issues
 Develop and apply multifaceted cost effective solutions
 Multitask
 Remain flexible and modify approaches to meet changing conditions
 Research technology possibilities for the student government
 Immediately evaluate complex situations and formulate innovative solutions
 Learn new technologies and apply them in the improvement of programs and services
 Work effectively with a diverse group of students, faculty, staff, administrators including the
system office and Board of Regents as well as the general public
 Delegate tasks appropriately and effectively
 Work collaboratively with student leaders, employees, staff and other departments
 Respond and work during non-traditional (evening and weekend) hours
 Deal tactfully and professionally within stressful situations to make the most of
student/faculty/staff input, suggestions, complaints
 Manage human and capital resources in the delivery of programs and services
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
ASUN leadership and student
publication leadership
ASUN Clubs and organizations
Information Technology
University of Nevada Campus
Webmaster
Student Union Technology
Coordinator
External
Technology based vendors
Reason for Contact
To understand their vision for programs and services and the role
technology will play in that vision
To provide information on website and Orgsync needs
To assess and find solutions to technology hardware and software
issues
To assess information needs for campus wide distribution
To coordinate technology needs that might impact delivery within
the student union
Reason for Contact
To research hardware, software issues, possibilities and
information
Position Description – Coordinator, Technology Projects and Support
Page 5
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and two years of experience in technology resource management,
computer information systems, or related field
Preferred Licenses or Certifications: None
c.
Indicate any license or certificate required for this position.
None
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