Item 3-T-April 20, 2012 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions. Incumbent(s) Name (if applicable): Russell Aaron Position #(s): 17489 Current Title: Coordinator, Technology Projects & Support Current Range: 2 (JCC:77779;3J;CM5554;CC104;E) Department: Associated Students of University of College/Division: Vice President Nevada (ASUN) / Student Life Services Student Services Account #(s): 1702-105-0112 Action Proposed: (check all that apply) ( ) New position: Proposed Range: Proposed Title: ( ) Title Change, Proposed Title: ( ) Proposed Reassignment from Range to Range (X ) Revised PDQ only (no change in range or title) JCC (Current ( ) Line of Progression (show titles below) or new HR Range: assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ __________________ Amy Koeckes, AD, Student Engage.-P&S / Sandra Rodriguez, Director ASUN CSE Date Immediate Supervisor’s Signature ____________________________________________________________ Director/Chair/Dean Gerald Marczynski Associate Vice President, Student Life Services Approved for Salary Placement Committee review. __________________ Date ____________________________________________________________ Pres / Vice Pres / Vice Prov Signature Shannon Ellis Vice President, Student Services __________________ Date Action Approved by the President (Completed by Faculty HR): Position #: 17489 EEO Code: 3J CUPA Code: CM5554 Exempt: Yes or No Census Code: 104 Job Class Code: 77779 Range: 2 Effective Date: 4/1/2012 Approved Title: COORDINATOR, TECHNOLOGY PROJECTS AND SUPPORT (CSE) _________________________________________________________ __________________ Employee Signature Date (Employee signs and sends to HR for personnel file after PDQ has been “final” stamped for approval) Rev: 12/1/2008 Position Description – Coordinator, Technology Projects and Support Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Coordinator for Technology Projects and Support is a key part of the Associated Students of University Nevada (ASUN) Center for Student Engagement (CSE). The Coordinator ensures that current and future initiatives align with and support Nevada System of Higher Education (NSHE), University and student services recrutiment, persistance, graduation and diversity goals. The Coordinator reports to the Associate Director for Programs and Services and provides planning, design, installation and maintenance of technology in support of departmental goals and objectives. The incumbent coordinates the technology aspects of student elections and the campus monitor and software program. The Coordinator manages all databases, request for assessment and data of initiatives, and advises the Data Assessment Management team. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 40% - Technology Projects Administration Oversee technology initiatives in support of ASUN/ CSE programs and services Direct the daily operations and implementation of technology efforts integral to operations of various programs including campus escort communications systems, campus-wide information monitors, various websites, video casts, podcasts, departmental technical support, hardware and software needs, online calendar of events and One Card system technology, phones, credit card machines, assessment and financial databases, list serves and ASUN e-mail addresses Administer and implement digital sign software (Visex)and various software technologies Monitor requests and negotiate contracts for purchase and installation of all technology equipment purchased through the ASUN Capital account including but not limited to radio station technology, communications and GPS equipment, desktop computers, hardware and software packages for personal and Macintosh computers, digital cameras and recorders, campus information printers, graphic plotters and scanners, etc. Maintain inventory of all ASUN technology equipment and oversee repairs of all equipment and warranty needs Administer and implement strategic plan in relation to division and university goals Train new users on use of technology around websites, hardware and software Create and maintain policy and procedure manuals for consistency 25% - Assessment Manage databases related to data and assessment Assist the Director with reporting data and assessment Compile data/statistics to support service funding and staffing Implement regular assessment of quality of service delivery and make relevant changes based on assessment results Use assessment data to support funding requests and use of human and capital resources related to CSE technology projects Use assessment results to strategically plan for future expansion of CSE technology projects Position Description – Coordinator, Technology Projects and Support Page 3 25% - Supervision and Training Supervise student employees including webmasters for various websites Hire, supervise, train, and evaluate student employment staff Supervise/monitor various programs including all ASUN / CSE technology support, campus wide information monitors, and websites Administer student employee development programs in use of technology Advise the Data Assessment Technology team tasked with utilizing mobile technology to assess various programs and services 10% - Professional Development Develop and present workshops and seminars at regional and national conferences Attend professional development workshops, conferences and trainings Represent Student Engagement, Student Life and/or the Division of Student Services in meetings, on committees and in workgroups both on and off campus 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: The Coordinator for Engagement - Technology Projects and Support is the key liaison to University Information Technology for ASUN CSE and all possibilities related to technology. The person works autonomously to identify technology problems, communicate and collaborate with Information Technology and service providers to find and implement solutions. The incumbent identifies opportunities, develops and makes recommendations for new proposals to the Director before new projects are implemented. Impact: Inability to accurately articulate possibilities, challenges or issues around technology result in ineffective use of student fees and cripple the ability of ASUN to convey information about programs and services for the UNR community. Failure to do so will negatively impact the ability of the division and the department to meet stated goals in creating a vibrant student life and in meeting institutional goals of recruitment, retention and persistence. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Desktop support, hardware and software (Mac and PC), radio station equipment, website management, information monitors, credit card machines, copiers, fax machines, one card system possibilities, video casts Higher education policies and procedures Design and layout techniques Student development theory Marketing and media strategy Computer science Database management Position Description – Coordinator, Technology Projects and Support Skills: Page 4 Supervision/management Excellent research and analytical Facilitation Critical thinking/inquiry Excellent oral and written communication Persuasive and informational speaking Conflict resolutions Time management Interpersonal and human relation Customer service Proficiency in use of Mac and PC computers and applications including but not limited to Microsoft Office, e-mail and graphic design software Ability to: Effectively identify technology issues Develop and apply multifaceted cost effective solutions Multitask Remain flexible and modify approaches to meet changing conditions Research technology possibilities for the student government Immediately evaluate complex situations and formulate innovative solutions Learn new technologies and apply them in the improvement of programs and services Work effectively with a diverse group of students, faculty, staff, administrators including the system office and Board of Regents as well as the general public Delegate tasks appropriately and effectively Work collaboratively with student leaders, employees, staff and other departments Respond and work during non-traditional (evening and weekend) hours Deal tactfully and professionally within stressful situations to make the most of student/faculty/staff input, suggestions, complaints Manage human and capital resources in the delivery of programs and services 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal ASUN leadership and student publication leadership ASUN Clubs and organizations Information Technology University of Nevada Campus Webmaster Student Union Technology Coordinator External Technology based vendors Reason for Contact To understand their vision for programs and services and the role technology will play in that vision To provide information on website and Orgsync needs To assess and find solutions to technology hardware and software issues To assess information needs for campus wide distribution To coordinate technology needs that might impact delivery within the student union Reason for Contact To research hardware, software issues, possibilities and information Position Description – Coordinator, Technology Projects and Support Page 5 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and two years of experience in technology resource management, computer information systems, or related field Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position. None