POSITION DESCRIPTION
TITLE:
EXTENDED TITLE:
FLSA STATUS:
Specialist
Financial Aid Specialist -Veteran’s Affairs
Non-Exempt
CATEGORY:
Classified
GRADE:
D
JOB SUMMARY: Provide skills and knowledge for the performance of specialized duties in the
administration of student financial aid services and to serve as an advisor to student aid recipients.
Responsible for interpreting complex rules, regulations, procedures and policies to students, parents and
outside entities. Responsible for complex decisions requiring initiative and judgment in responding to
individual student needs.
ESSENTIAL FUNCTIONS:
YEARLY
PERCENT OF
TIME
60%
1.
Provide prospective and current students information regarding VA
educational benefits and regulations. Assist with completion of applications
and additional documentation.
Advise students of VA academic
regulations/requirements to include but not limited to, goal setting, program
selection, VA eligible course substitutions, petitions, course equivalencies,
and cross-walk requirement’s evaluation of transfer credit, class scheduling
and admission/registration procedures at EPCC. Monitor student’s academic
performance to ensure curriculum compliance with degree plans and VA
eligibility.
2.
Assist students in resolving District/VA conflicts such as course withdrawal,
grade changes, academic progress, test scores and remediation, specialized
admission requirements, overpayment of benefits, non-receipt of payments
and other conflicts interfering with the student’s academic progress and/or
receipt of VA educational benefits. Work directly with Department of
Veteran Affairs and internal staff to better help veterans, reservist and eligible
dependents.
15%
3.
Assist students and prospective students regarding the Hazelwood program.
Advise students of eligibility and application process. Review courses for
Hazelwood eligibility. Record award on Banner system.
15%
4.
Assist with emergency loans, provide financial aid applications and related
information via phone and in person, answer questions relating to the filing
process, assists student’s in the process with completion of the FAFSA
application. Assist with outreach efforts in community.
5%
5.
Other duties as assigned.
5%
REPORTING RELATIONSHIP: Manager
Effective: 4/18/07
Updated: 5/07
Page 1 of 2
SUPERVISORY RESPONSIBILITIES: May provide work direction to work-studies.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Associate’s degree
EXPERIENCE: Three (3) years experience.
SPECIAL SKILLS AND ABILITIES:
1.
Skills/Abilities: Strong interpersonal and organizational skills; effective communication both
oral and written and proficient computer skills.
2.
Equipment Used: Personal Computer, fax, telephone, copier, and other equipment
associated with an office environment.
3.
Software Used: A variety of word-processing, spreadsheet, database, e-mail, and
presentation software.
PHYSICAL REQUIREMENTS:
Duties require little physical effort in work with light (up to 10lbs), easy to handle materials.
Duties performed causes light fatigue of eyes, fingers, or other faculties due to long periods of
standing, sitting, and/or repetitive motion.
INTERPERSONAL SKILLS:
Alternative or combined skills in counseling and/or influencing people are important in achieving
job objectives, causing action, understanding others, or changing behavior; and, skills of
persuasiveness or assertiveness, as well as sensitivity to the point of view of others.
WORKING CONDITIONS:
Job is performed in general office or comparable working area with occasional distractions such as
noise, interruptions, or congested work areas with exposure to some disagreeable elements.
Effective: 4/18/07
Updated: 5/07
Page 2 of 2