2013 DCT Research Showcase Abstract
Researching Opportunities to Improve Taxi Service, the “Missing Transit
Mode” in Delaware (Phase 2)
Accessible and responsive taxi service is the “missing mode” of transportation in
Delaware. This project will conduct a review of other jurisdictions’ initiatives to provide
improved taxi accessibility and availability in order to identify a rational path forward
for the First State. Rules requiring some reasonable level of fleet modernity should be
explored for possible application for several reasons. Also proposed for exploration are
alternatives to the current “medallion” approach to taxi licensing, such as possible new
franchising models for Delaware. The end goal is to identify policy options that will
enhance the overall quality of taxi service such that it is no longer Delaware’s “missing”
transit mode.