February
2013
Chairman’s message Page 2
E-shareholder info Page 4
BT Infinity 2
shareholder offer Page 6
Great offers Page 8
Fraud – protect
your shares Page 10
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Jonnie Peacock
BT Ambassador
and Paralympic
100m gold champion
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Shareholder
Exclusive
A message from
your Chairman
As announced last November,
we’re paying shareholders an
interim dividend of 3p on
4 February, an increase of
15% on last year. We continue
to pursue a prudent financial
strategy, to make sure we
can invest in the business,
support our pension scheme, reduce net debt
and return value to you, our shareholders.
We’ve accelerated our fibre roll-out plans and
now expect fibre to be available to two-thirds
of UK premises during spring 2014, more than
18 months ahead of our original schedule.
The recruitment of more than 1,000 engineers
over the past year has helped make fibre available
to more than 13 million premises in the UK,
exceeding the number reached by Virgin Media.
Early completion of our roll-out to areas where it’s
commercially feasible will enable us to concentrate
further on working with the public sector to
extend fibre to the ‘final third’ of the country.
BT is a partner in YouView, the exciting new
television venture led by some of the UK’s biggest
names in TV and broadband. YouView brings
catch-up TV and a wide range of content to your
television set over your broadband connection
and has already won industry awards.
We plan to launch the BT Sport service later
in the year. It will show a range of live sports,
including the very best club rugby and some
of the most thrilling Premier League football
matches. The service will offer real value and
great quality using the latest technology.
Of course, the communications we enable
go beyond the sphere of entertainment.
Better communications can help to create a
better world. We take seriously our obligations
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The Men’s Marathon passes
BT Centre in London.
to help towards that, so we’ve set goals specifying
what we want to deliver by 2020. For example,
we’re committed to using our skills and technology
to generate more than £1bn for good causes
over the next seven years. We will also help our
customers reduce their carbon emissions by at
least three times the end to end carbon impact
of our own business. The challenges are huge
but so too is the opportunity.
Finally, I want to say how proud everyone at BT is
of the contribution we made to the London 2012
Olympic and Paralympic Games. I’m delighted at
the recognition we gained both as a sponsor and
for creating the bespoke networks and services
which connected the Games to the world. As I look
back on 2012, it’s clear that Britain did a fantastic
job showcasing so many of its positive attributes
and with BT at the heart of events we were able
to demonstrate what we as a company can deliver.
Sir Michael Rake
Chairman
Proud to be at the heart
of London 2012
The most connected Olympic Games ever!
20bn
More tweets were
sent in a single
day than during the
whole Beijing Games.
total views of
London2012.com
hosted by BT.
16,000
500,000 phone calls
made by the media
and Games organisers
over BT’s network.
hours of video passed
through BT Tower
every day.
The crowd watches the
action on a giant screen at
the BT London Live site
in Victoria Park.
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Become an e-shareholder
in two easy steps...
You’ll receive shareholder communications electronically and have dividends
paid direct to your bank or building society account.
1. Register your
e-shareholder
account
Go to:
www.btplc.com/signup
All you need is your
Shareholder reference
number (from your dividend
tax voucher) and your
email address.
2. Choose direct
dividend payment
When you receive your
activation code in the post,
just add your bank account
details online. Or fill in
the form attached to your
dividend form. Simple!
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A VIP trip up the
BT Tower*
Become an e-shareholder and be automatically
entered into a free prize draw to win one of
250 trips for two people to the top of the
BT Tower. To be an e-shareholder you must
have your dividend paid directly to your bank
or building society account and have signed
up for e-communication.
Sign up at www.btplc.com/signup
and you could win one of
our great prizes below...
A tablet PC*
All new e-shareholders will also be entered into our
free prize draw to win a 7” Scroll tablet PC – a touch
screen tablet PC designed for use both at home
and on the move.
A five night break
away for two with
Warner Leisure
Hotels*
Naked Wines*
Register as an e-shareholder and receive a £30
credit to spend against an order of a 6 or 12 bottle
case of wine.
Sign up as an e-shareholder and be entered into
our free prize draw and you could win a fabulous
break at one of Warner’s Country hotels.
All this is included in this fabulous prize:
• Stylish accommodation
• Delicious breakfasts
• 3-course evening meals
• Daytime leisure facilities
• Evening entertainment
What’s more, all new e-shareholders will also be
entered into a free prize draw to win a 6 bottle case
of Moutard Champagne.
* To enter and for terms and conditions of all e-shareholder prize draws go to www.btplc.com/signup
All prize draws close on 31 March 2013
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BT Infinity. Superfast
fibre optic broadband.
£21 a month.
Plus monthly line rental at £15.45.
Download albums in seconds, TV shows & HD films in minutes.
Plus Unlimited Anytime calls* for £21 a month.
Check with us to see if you can get BT Infinity.
bt.com/broadband/shareholder
£6.95 delivery for Hub.
Limited coverage. Check bt.com/infinity for availability. Available to new or existing BT Broadband customers signing up to a minimum term and paying BT line rental. There’s an 18 month minimum term for customers new to BT Infinity, existing BT Broadband customers will need to re-contract for 12 months. Includes BT Infinity Option 2, Unlimited Anytime Plan and a BT Home Hub
(unless BT has already provided you with a Hub in the past). *Calls of up to 1 hour to 01, 02 & 03 numbers, excluding Channel Islands. Other exclusions apply. Calls to 0871 cost a max. of 10.2p per minute plus 13.1p (rising to 13.87p on 05/01/13) set-up fee; calls to 070 cost no more than 51p per minute, with a max. set-up charge of 51p (see www.bt.com/personal/pricing for our
full tariffs). Standard line rental is £15.45 a month when you pay by Direct Debit. There’s a 12 month minimum term. You’ll need to pay by Direct Debit. Home Hub is available from the BT Shop for £99. (Full price is: Infinity Option 2: £28.35 a month plus Unlimited Anytime Plan: £5.15 a month). Subject to availability, minimum line speed and computer specification. Terms apply.
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Check out our
online offers...
Exclusive offers
Available for BT shareholders at the BT Shop.
Hurry, they’re only available for a limited time!
Visit www.bt.com/shop/shareholder.com
ATG tickets
BT has teamed up with Ambassador Select to bring
all BT shareholders a selection of the best shows
and ticket offers from around the UK.
Private medical
insurance
Private medical insurance from AXA PPP healthcare
– providing you with support when you need it.
Warner Leisure Hotels
Just for grown-ups
Take advantage of our BT Shareholder Offer and
save up to 50% on selected 2013 breaks.
To book call: 0800 1 388 399 or visit
warnerleisurehotels.co.uk quoting ref 63PHC.
But be quick, this offer ends 28 February 2013.
For more of our great offers go to www.btplc.com/offers
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...and enter our prize draw*
to win this great bundle
Packard Bell
Easy Note TE11
8GB Kingston
Data Traveller
*Go to btplc.com/signup to enter. The prize draw closes on 31 March 2013.
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Fraud –
protect your shares
• Would you know what to do if you received unsolicited phone calls
or correspondence?
• Read on...
Some shareholders have received unsolicited
phone calls or correspondence about their
investments.
These are often from overseas based ‘brokers’
who target UK shareholders. The caller will
typically be calling out of the blue and offer to:
sell your shares at a premium; buy shares for you
at a discount; or offer you free company reports.
Although they may not ask for money right away,
and assure you that nothing is payable, this is
likely to come later.
These operations are commonly known as
‘boiler rooms’. The ‘brokers’ (callers) can be
very persistent and extremely persuasive.
They often have websites to support their
activities, their advice and the companies
they purport to represent.
You may be asked to complete some form
of documentation. We strongly suggest that
you do not do this as it often contains much
of the information required for a share transfer.
If it sounds too
good to be true,
it probably is.
How do you know what is genuine?
If we ask you for information relating to your
shares we will always ask you to return it either
directly to BT or to our Registrars, Equiniti. Both
addresses are on your dividend documentation.
If you have already received an unsolicited call
about your shares and have completed and
returned documentation, you should tell the
Financial Services Authority via their website
www.fsa.gov.uk or call them on 0845 606 1234.
Visit www.fsa.gov.uk or call them on 0845 606 1234
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Our continued progress
Fibre broadband now
available to over 13m premises
15%
dividend increase
Wi-fi minutes trebled to 3bn
YouView
Bundled YouView service
launched in autumn 2012
See our latest quarterly financial results announced on 1 February at www.btplc.com
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Contact information
Shareholder helpline
For general enquiries call:
Freefone:
Online
Information on how to manage your
shareholdings can be found at
0808 100 4141 (+44 121 415 7178)*
https://help.shareview.co.uk
Textphone:
If your question is not answered by
the information provided you can
send your enquiry via secure email
from these pages.
0800 169 6907 (+44 121 415 7028)*
*calls from outside the UK
Post
Equiniti, Aspect House,
Spencer Road, Lancing, West Sussex,
BN99 6DA, United Kingdom
Managing your shares 24/7...
View current market information and share prices,
update your address and bank details and contact us
through secure email by registering and logging on at
www.shareview.co.uk
BT Group plc
www.bt.com
Registered office: 81 Newgate
Street, London, EC1A 7AJ.
Registered in England and Wales
No. 4190816.
PHME: 66508
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