February 2015
Shareholder
Exclusive
Chairman’s message
2
Direct dividend information
4
Shareholder prize draws
10
We demonstrate the
world’s fastest data
transmission over fibre.
A message from
your Chairman
In December, we marked 30 years since BT was privatised.
This was the first privatisation where ordinary members
of the public had the opportunity to buy shares. Take-up
was enthusiastic and I am delighted that today around
a million people own a stake in the company. Our shares
were sold for 130p each when they made their stock
market debut in 1984. They’ve delivered an average 10%
return each year since then.
You can see more about how we marked 30 years
on pages 6 and 7.
We continue to reward the many people for whom BT
share dividends make a real difference. As announced last
October, we paid an interim dividend of 3.9p per share on
9 February, an increase of 15%. We remain committed
to paying progressive dividends underpinned by long-term
growth in our cash flow.
We are able to commit to that approach thanks in large
part to the success of our investment in faster broadband,
delivered over fibre optic cable. These faster services
are now available to more than 21 million premises.
The demand is heartening, with a new customer signing
up for fibre broadband every 22 seconds, 24 hours a day.
We made fibre broadband available to two-thirds of the
UK with investors’ money, and won government tenders
for public money to help in harder-to-reach (often rural)
areas. To date, 1.5 million properties can access fibre
broadband thanks to the publicly funded programme.
That programme will ensure coverage to 90% of UK
premises, with a new round of tenders planned to extend
this to 95% by the end of 2017. We’ll compete for those
tenders and also continue exploring ways to achieve
beyond 95% coverage.
BT Sport has entered its second year. We continue to
see good growth in audience viewing figures for the
Barclays Premier League and have more great content
lined up for 2015, including the UEFA Champions
League from August.
2
Last autumn we unveiled our new innovation programme
– Ingenious. This included the launch in December of the
UK’s first National Inventors’ Day, an event designed to
celebrate Britain’s rich heritage of invention and inspire
the next generation. To mark the occasion, BT and Huawei
announced field trial speeds of up to three terabits per
second, believed to be the fastest real-time super channel
speeds ever achieved over an existing fibre link - the speeds
are equivalent to transmitting around 100 HD films in a
single second. We also ran a series of events and workshops
for children, encouraging them to think more inventively.
This year we’re marking the BT Tower’s 50th birthday.
To celebrate, we’re offering one BT shareholder the
chance to win a complete set of BT Tower Golden Jubilee
merchandise. See page 10 for more details.
Our goal is to deliver sustainable, profitable revenue growth
supported by the investments we are making. We made
notable progress towards this goal in 2014, and I am
confident BT will make further progress in the period to
come, delivering long-term value for our shareholders.
Sir Michael Rake
Chairman
9 February 2015
BT’s TV service is delivered live
over fibre broadband in more
than half the country.
National Inventors’ Day paid tribute to the creativity
and pioneering spirit of UK inventors.
Fibre broadband is transforming
the lives of people across the UK.
BT Sport hosts some of the best live sporting action.
3
Receive your dividends
direct and have a
chance to win one
of our great prizes
Why not receive your dividends direct to your bank or building society account?
All you need to do is call us with your bank details on 0808 100 4141 – it’s free.
OR, complete the form attached to your tax voucher and pop it in the post.
For more details go to www.shareview.co.uk
Don’t delay – sign up today – the prize draws close on 31 March 2015.
Why choose direct dividend payment?
4
It’s more secure.
No trips to the bank.
We’ll still send you a
tax voucher.
No fees for lost
cheques.
BT Tower trip
Naked Wines
At a height of nearly 600ft, the BT Tower gives
you spectacular panoramic views of the city of
London. Imagine visiting as our VIP guest and seeing
the sights for yourself.
All shareholders who register to receive dividends
direct will automatically receive a £30 credit with
Naked Wines when you order a 6 or 12-bottle
case of wine.
When you choose to receive your dividends direct
by 31 March 2015, we’ll enter you into a draw
to win two tickets for a breathtaking visit to the
BT Tower*.
What’s more all shareholders who choose direct
dividends will be entered into a prize draw to win
a 6-bottle case of Moutard Champagne*.
iPad Air
Take a break
Win a new, 16GB, iPad Air*. Thin, lightweight and
Wi-Fi enabled, it’s one of the best tablets around.
Win a 3-night weekend break with Warner Leisure
Hotels at one of 13 locations*. Stay in a stylish
Signature room in a Country Hotel or Premier chalet
at a Coastal Village, enjoy a range of daytime activities
and be dazzled by evening entertainment. Delicious
breakfasts and evening meals are also included.
It has a re-engineered 9.7-inch Retina display,
the revolutionary Touch ID fingerprint sensor,
a powerful A8X chip with 64-bit architecture,
a new iSight camera, an improved FaceTime HD
camera, faster wireless, iOS 8, iCloud and up to
10 hours of battery life. It also comes with great
apps for productivity and creativity.
All prize winners must be over 21 years of age.
*To enter, sign up to receive direct dividends. For all prize draw terms and conditions, go to www.bt.com/signup
All prize draws close on 31 March 2015.
5
A celebration
of 30 years
In December 2014, we marked the 30 years since BT was
privatised with events for employees and shareholders and
the opening of the London Stock Exchange on 3 December,
the day BT shares first traded back in 1984.
While much has changed over the last 30 years, BT has
continued to lead the way through using the power
of communications to make a better world by making
connections, creating possibilities and delivering value.
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Exclusive offer for shareholders
on BT Infinity.
Save
£90
vs
standard
price
We’d like you to experience BT Infinity,† our superfast fibre optic broadband. As a shareholder,
you can get Unlimited BT Infinity with Unlimited UK* Weekend Calls for £20 a month
(plus line rental for £16.99 a month).1 This is a big saving of £90 on this package
(over an 18-month contract).2
This great price includes all the features you expect from BT Broadband. To get this exclusive
deal, just follow the link below to see if we can connect your home.
bt.com/broadband/shareholder
£6.95 Hub delivery charge.
†Not all lines in Infinity-enabled areas can support the Infinity service. Visit bt.com/infinity to see if your line can. *Means calls of up to an hour to 01, 02, 03, 0845 and 0870
numbers, excluding the Channel Islands. Other exclusions apply. Excludes indirect access numbers and dial-up internet access. 1. Unlimited BT Infinity 2 and Unlimited UK*
Weekend Calls – £20 a month. Available by invitation only to new and existing BT Infinity customers who sign up to an 18-month minimum term and pay BT line rental. Standard
line rental is £16.99 a month. You’ll pay £28 a month from month 19. Non-offer price for new BT Infinity customers: £20 a month for 3 months, then £26 a month for 15 months.
£28 a month from month 19 / Existing customers non-offer price: £28 a month. Unlimited Infinity 2 includes Unlimited UK* Weekend Calls and a BT Home Hub (unless BT has
already provided you with one). There’s a £6.95 delivery charge for the Home Hub. If you decide to stop your contract in the first year, we’ll charge you up to £65 towards the cost
of your new BT Home Hub. You’ll need to pay by Direct Debit. Subject to availability, minimum line speed and computer specifications. Prices may change during contract period.
See our terms and conditions at bt.com/terms Terms apply. 2. Savings: Calculated against the standard price of Unlimited Infinity 2: £20 a month for the first three months, then
£26 a month on an 18-month contract. Calls to 0871 numbers will cost no more than 10.2ppm plus 15.97p set-up fee; calls to 070 numbers no more than 51ppm, with a
maximum set-up charge of 51p. See bt.com/personal/pricing
Shareholder offers
BT Shop
Fred. Olsen Cruises
The BT Shop is always a great place to pick up the
latest technology – whether it’s a phone, camera,
Smart TV or laptop. As a shareholder, you’re entitled
to some very special offers. Save up to 42% on the
brand new BT8500 Nuisance Call Blocker range
that blocks up to 100% of nuisance calls.
There’s no better way to travel the world than on
a cruise ship. BT shareholders can save up to £150
per person on a choice of four Fred. Olsen cruises
in 2015. There is a variety of exciting destinations,
including France, the Norwegian fjords, the Canary
Islands and the Azores, and Madeira.
To find out what’s available, call 0800 917 0514.
Demand is usually very high, so we’re only able to
make these offers available for a limited time.
To book call 0800 0355 110 quoting GRP0095
and BTSHARE.
Relax in style
Hayloft Plants
Take a few days out from the hustle and bustle of
day-to-day life with Warner Leisure Hotels and
save up to £350 per break on 2015 rooms.
Plus BT shareholders can save an extra £10 per
person per break.
We’ve teamed up with Hayloft Plants for an exclusive
shareholder offer. Save £10 when ordering three
Helleborus Niger ‘Christmas Rose’, normally priced at
£19.45 now available for just £9.45 plus free postage!
Often seen flowering on Christmas Day hence its
common name the ‘Christmas Rose’.
To book, visit www.warnerleisurehotels.co.uk/bt or call
0800 1 388 399, quoting promotional code PHCBT.
Bookings must be made by 31 March 2015.
To order call 01386 426 245 or visit
www.hayloftplants.co.uk/ROBT15
For more shareholder offers, go to www.bt.com/shareholderoffers
9
Shareholder prize draws
We’re delighted to offer all shareholders the chance to enter three prize draws –
see details below. All prize draws close on 31 March 2015.
iPad mini 3
One lucky shareholder could win a brand new Apple
iPad mini 3*. With 16GB memory and Wi-Fi, the iPad
mini 3 comes with powerful apps for the things you do
every day, like surfing the web, checking email, editing
videos and photos, writing reports and reading books.
There are hundreds of thousands of apps on the App
Store, so whether it’s photography, gaming, travelling
or managing your finances, you’ll find an app that will
help you do it better.
To enter call 0800 138 5110 or go to
www.bt.com/signup
Fred. Olsen Cruise
BT Tower turns 50!
We’re offering one lucky shareholder the opportunity
to win a 3-night Amsterdam mini cruise for two on
board Fred.Olsen’s Braemar, departing 30 May 2015*.
The prize includes accommodation, all meals,
port charges and entertainment.
This year we’re celebrating the BT Tower’s 50th
birthday and one lucky shareholder could win a
complete set of BT Tower Golden Jubilee merchandise*.
To enter call 0800 138 5110 or go to
www.bt.com/signup
10
To enter call 0800 138 5110 or go to
www.bt.com/signup
*To enter and request prize draw terms and conditions call 0800 138 5110 or go to www.bt.com/signup
All prize draws close on 31 March 2015.
Managing your
shares 24/7
View current market information and share prices,
update your address and bank details and contact
us through secure email by logging on and
registering at www.shareview.co.uk
Beware of fraudsters
We would like to remind shareholders to be very mindful
of unsolicited phone calls or correspondence concerning
shareholding or investment matters. If you receive any
unsolicited investment advice, make sure you record the
name of the person, organisation, telephone number,
address, etc and check they are properly authorised
before you get involved.
You can check on the Financial Conduct Authority’s (FCA)
website at www.fca.org.uk or call its consumer helpline
on 0800 111 6768.
If you also tell Equiniti, it will liaise with the FCA
and keep BT informed.
If it sounds too good to be true, it probably is.
Contact information
Shareholder
helpline
For general enquiries call:
Freefone:
0808 100 4141 (+44 121 415 7178*)
Textphone:
0800 169 6907 (+44 121 415 7028*)
BT Shop:
0800 917 0514
Online
Post
You can find information on how
to manage your shareholdings at
https://help.shareview.co.uk
Equiniti, Aspect House,
Spencer Road, Lancing,
West Sussex, BN99 6DA,
United Kingdom
If your question is not answered by
the information provided, you can
send your enquiry via secure email
from these pages.
(Please include a daytime
telephone number.)
*calls from outside the UK
11
Become an e-shareholder
As an e-shareholder, everything’s more straightforward.
We’ll communicate with you electronically and your
dividends will be paid directly into your bank or building
society account. It’s easier and quicker all round.
How do I sign up?
Step one
Step two
Register online at www.bt.com/signup
or scan the QR code, give us your email
address and add your shareholder
reference number from your dividend
tax voucher.
Look out for your activation code in
the post. When you receive it, add your
bank or building society details online.
Alternatively, you can complete the
payment instruction form attached
to your dividend cheque.
If you already receive your dividends direct to your
bank or building society account, you can become
an e-shareholder by signing up to receive your
communications electronically. Go to www.bt.com/signup for more information on
e-shareholding and to register your e-shareholder account.
BT Group plc
www.bt.com
Registered office: 81 Newgate Street, London, EC1A 7AJ
Registered in England and Wales No. 4190816.
PHME: 73186
Design by mslgroup.co.uk
Printed in England by DST (Output) Ltd
Printed on FSC 130gsm Pavarotti Silk.
All you need is your shareholder reference number
(from your dividend tax voucher) and your email address.
Then update your details to ‘email’ rather than ‘paper’. It couldn’t be easier!