Proceedings of Annual Shanghai Business, Economics and Finance Conference 3 - 4 November 2014, Shanghai University of International Business and Economics, Shanghai, China ISBN: 978-1-922069-63-4 Obstacles Facing Small and Medium Businesses in the Developing Countries and the Solutions Asad Khalil1 and Wen Rong2 This paper highlights the obstacles facing small and medium businesses in developing countries and finding out the solutions for these obstacles from social, legal and economical perspective since these businesses are considered as one of the most important factors of the economic development process especially in the developing and third world countries, whereby the development of the national economy rely on. Management of Small Business JEL Classification: M10 1. Introduction Developing and encouraging the SMBs considered as one of the most important economic and social resources in the developed and developing countries, therefore, many countries focused on these projects and gave them an unlimited support, especially after these businesses proved their ability and efficiency in addressing the major problems facing the various economies around the world such as the labor absorption despite the lack of investment volume compared with large-scale projects, in addition to developing the abilities of management, production, and marketing.This paper aims to determine the obstacles facing SMBs in developing countries and suggesting solutions for these obstacles since these businesses play an important role in promoting the economics of the developing and third world countries. 2. Methodology Any scientific research subjects to a range of approaches and scientific techniques. Since the research method isn’t subjected to researcher personal considerations but to the nature of the 1 Asad Khalil; International business school-Sichuan International Studies University; asaadkhalil@yahoo.com; Address: st.33 Zhuangzhi, 400031, Chongqing, China. 2 Wen Rong; International business school-Sichuan International Studies University; 407572300@qq.com; Address: st.1 Taishan West Road, 401120, Chongqing, China. 1 Proceedings of Annual Shanghai Business, Economics and Finance Conference 3 - 4 November 2014, Shanghai University of International Business and Economics, Shanghai, China ISBN: 978-1-922069-63-4 subject and its objectives and limits so in our research we adopted the descriptive and analytical method which fits the theme of searching through various concepts and data analyses and finally accessing to the scientific results, beside of considering some official sources that concern these projects such as the department of SMBs in Chongqing government and recent statistics. 3. Results and discussion The research determines the obstacles facing SMBs in developing countries (including China) especially the economical, social and cultural ones which prevents the progress of these projects and their development. And providing set of procedures and mechanisms to remedy the major obstacles and increase their contribution to the economic development. 3.1 Small and medium businesses (concept, classification, importance) It is necessary to define the small and medium businesses SMBs in order to specify the outlines and the framework for this research. In fact, there is no general or extensive consensus on the definition of SMBs since the scientific outlooks and practical understandings of these businesses are varied and different, moreover, the words “small” and “medium” have different concepts differ from country to another and from section to another section in the same country. Studies have indicated tens of definitions of these businesses in different countries, and in each section of government departments. 3.1.1 Japan Small and Medium-size projects are those who have number of employees 300 or less, and 100 employees in the service projects. 3.1.2 European Union In Europe, the SMBs are recognized as follow: • Micro-enterprises have up to 10 employees • Small enterprises have up to 50 employees • Medium-sized enterprises have up to 250 employees. The European Commission define the SMBs as follow: “The SMBs are made up of enterprises which employ fewer than 250 persons and which have an annual turnover not exceeding 50 million euro, and/or an annual balance sheet total not exceeding 43 million euro” EU member states have had individual definitions of what constitutes an SMBs. For example, the definition in Germany had a limit of 255 employees, while in Belgium it could have been 100. 3.1.3 United States In the United States, the Small Business Administration sets small business criteria based on industry, ownership structure, revenue and number of employees (which in some circumstances may be as high as 1500, although the cap is typically 500). Both the US and the EU generally use the same threshold of fewer than 10 employees for small offices. 2 Proceedings of Annual Shanghai Business, Economics and Finance Conference 3 - 4 November 2014, Shanghai University of International Business and Economics, Shanghai, China ISBN: 978-1-922069-63-4 3.1.4 Kenya In Kenya, the term is MSME stands for "micro, small and medium enterprises". Maximum number of employees = 10000. 3.1.5 Canada Industry Canada defines a small business as one with fewer than 100 employees (if the business is a goods-producing one) or fewer than 50 employees (if the business is service-based), and a medium-sized business as one with fewer than 500 employees. While Industry Canada may have screening criteria based on SME qualification, such as eligibility for subsidies, it is not the tax authority in Canada. 3.1.6 China China’s Regulations on the Standards for Classification of Small and Medium-sized Enterprises were jointly promulgated by the Ministry of Industry and Information Technology, the National Bureau of Statistics, the National Development and Reform Commission, and the Ministry of Commerce on June 18, 2011 and came into effect on the same date. The Regulations divide small and medium-sized enterprises (SMEs) into three categories: medium, small and mini. The upper limit standard for medium-sized enterprises is the lower limit standard for large-sized enterprises. Individual businesses and industries other than those specified in the regulations are also categorized by reference to the regulations. The specific standards for different industries in China are shown in table 1. 3 Proceedings of Annual Shanghai Business, Economics and Finance Conference 3 - 4 November 2014, Shanghai University of International Business and Economics, Shanghai, China ISBN: 978-1-922069-63-4 Table 1: The specific standards for different industries in China Industry Medium Small Mini Agriculture, Operating Revenue Operating Revenue ≥ 0.5 Operating Revenue ≤ Farming, ≥ 5 Million Million 0.5 Million Number Of Number Of Employees ≥ Number Of Employees ≥ 300 20 Persons And, Employees ≤ 20 Persons And, Operating ≥ 3 Million Persons Fishery Heavy Industry Architecture Operating ≥ 20 Or, Operating ≤ 3 Million Million Operating Revenue Operating Revenue ≥ 3 Operating Revenue ≤ ≥ 60 Million Million 3 Million And, And, Or, Total Assets ≥ 50 Total Assets ≥ 3 Million Total Assets ≤ 3 Million Million Wholesale Number Of Number Of Employees ≥ Number Of Trade Employees ≥ 20 5 Persons And, Operating Employees ≤ 5 Persons And, Revenue ≥ 10 Million Persons Operating Revenue Or, ≥ 50 Million Operating Revenue ≤ 10 Million Retail Industry Number Of Employees ≥ Number Of Employees ≥ 50 10 Persons And, Employees ≤ 10 Persons And, Operating Revenue ≥ 1 Persons Or, Operating Revenue Million Operating Revenue ≤ Number Of ≥ 5 Million 1 Million Transportation Number Of Number Of Employees ≥ Number Of Industry Employees ≥ 300 20 Persons And, Employees ≤ 20 Persons And, Operating Revenue ≥ 2 Persons Or, Operating Revenue Million Operating Revenue ≤ ≥ 30 Million 2 Million Warehousing Number Of Number Of Employees ≥ Number Of Industry Employees ≥ 100 20 Persons And, Employees ≤ 20 Persons And, Operating Revenue ≥ 1 Persons Or, Operating Revenue Million Operating Revenue ≤ ≥ 10 Million 1 Million Accommodation Number Of Number Of Employees ≥ Number Of Industry Employees ≥ 100 10 Persons And, Employees ≤ 10 Persons And, Operating Revenue ≥ 1 Persons Or, Operating Revenue Million Operating Revenue ≤ ≥ 20 Million 1 Million 4 Proceedings of Annual Shanghai Business, Economics and Finance Conference 3 - 4 November 2014, Shanghai University of International Business and Economics, Shanghai, China ISBN: 978-1-922069-63-4 There is a set of criteria or factors influence the definition of those businesses such as: The economic system nature in the country. The various standards used to determine the nature of the small or medium or large business (it maybe the number of workers or the project capital or a mixture of the two criteria, or the technology used in the project or the volume of sales, etc). In terms of the classifying these small and medium businesses it would be in accordance to different standard such as the goal, type or the size of the business, and the division will be as follows: The first classification a) Traditional SMBs: these types of SMBs characterized by low economies (inefficient labor, low sales and productivity, in addition to the less quantity of the markets and tight or limited contracts). b) Small and medium business resulted from the environment of markets: characterized by efficiency and searching for opportunities in the domestic and overseas markets and its flexibility beside of having an efficient labor. c) Pioneer SMBs: characterized by adventured and rehabilitation businessmen where they engage in new economic activities, investing in human capitals, in addition to the use of financing programs and having the ability to bear the capital investment risks. The second classification a) Productive projects: which is based on converting raw material into the final product or semi-manufactured material with value added, which indicates to increase the value of output (GDP) in comparing with the inputs (factors of production), and the symmetry which refers to match the specifications of each product unit. b) Service projects: which aim to provide services on behalf of the client despite his ability to do so. c) Commercial projects: which aim to purchase, sale, distribute commodities or manufacture different items, and re-invest the profit. The third classification Micro, small and medium businesses are defined according to their staff quantity or the annual budget. a) A microenterprise is defined as an project which employs less than 10 persons and with annual balance total does not exceed EUR 2 million. Often, such project does not have a fixed place, carried out by a single individual is the owner of the project, and probably have official papers or have a minimum of official papers. b) A small business is defined as a project which employs less than 50 persons and with annual balance total does not exceed EUR 10 million. Such project often has a fixed address and full official papers. c) A medium-sized enterprise is defined as an enterprise which employs fewer than 250 persons and whose annual budget does not exceed EUR 50 million. Obviously has a fixed 5 Proceedings of Annual Shanghai Business, Economics and Finance Conference 3 - 4 November 2014, Shanghai University of International Business and Economics, Shanghai, China ISBN: 978-1-922069-63-4 place and full official documents. The forth classification Assimilate in projects such as the industrial, agricultural, service and educational projects. These projects can be divided into these elements: a) The Capital: Includes all needed costs of the project, or the of the productions factors. b) The Machinery and equipment: which include all equipments to produce the item or the service. c) The labor: All personnel required to run the project. d) The Management: It is responsible for optimum operating of the project and the achievement of its objectives, and it is part of employment. e) The Technology: the methods of production. Though the developed countries focused on the heavy industrialization and established large-scaled projects and strategies, didn’t abolished their interest and support to promote and develop the small industries and businesses since it is considered as one of the important and basic channels for the consumption of what is produced by large industries such as the production requirements and simple materials, thus achieving a kind of interaction and interdependence between both units. Small and medium businesses has an significant rule in the aspects of economic and social, by their ability in creating jobs for employments especially during the times of economical and political crisis such as the conflicts in the middle east beside the ability to lower the increased unemployment and to offer instead jobs opportunities for the laid off staff . In the third world countries and developing countries in particular, these businesses may give a great assist to deal with the financial development challenges, variation of the financial levels of the people in the community, offering jobs for unemployment individuals, addressing the demographic challenges and providing solutions to for them especially for the growing populations through varied ways such as enhancing the competition and motivating these small and medium businesses to have higher production. Consequently, such businesses will provide financial support for the individuals and fight the poverty in the community. Traditionally, the importance role of SMBs in the national economy contribution is measured through three basic standards; a) Their contribution to the market operation b) The contribution to the production c) Its share of the total number of economical projects. The economic importance of these businesses can be summarized in: a) Generate income for the projects owners. b) Provide job opportunities for the individuals. c) Producing goods able to be exported and that leads to obtain foreign currency d) Create value-added to the products and the national wealth. 6 Proceedings of Annual Shanghai Business, Economics and Finance Conference 3 - 4 November 2014, Shanghai University of International Business and Economics, Shanghai, China ISBN: 978-1-922069-63-4 e) Create investment opportunities required by these projects. f) Constitute solid bases for the national economy against the setbacks and negative economical influences such as the inflation and recession, because these affections against small and medium enterprises have less influence comparing to the large-sized companies. g) Small enterprises play a pivotal role in the process of transforming the economies of some countries into market economy. h) The SMBs have important role in the social development through supporting the national economic. 3.2 Obstacles facing small and medium businesses Many communities entirely rely on their governments, thus the public sector commands the national economic over the private sectors, and the SMBs remains in its early stages in many countries specifically the third world ones. So, these businesses are undeveloped compared with the large-sized projects, and this may differ from a country or a sector to another, so a significant improvement will be more noticeable in the developing countries comparing to the third world ones because the developing countries recognized the importance social and economical roles of these projects by their support to the national and local economies especially the large-population countries as they support and sponsor these businesses by enacting a set of laws and regulations to provide a suitable environment for these projects, their owners and labors. Despite the spread progress and the public awareness of the SMBs important role of for the individuals and the societies, it still remains many obstacles that impediment the SMBs all over the world, especially in the developing countries and preventing the development of these projects to fulfill its role. These obstacles face the SMBs during the periods of establishment, production and marketing. In addition to several complicated issues related to the legal and structural aspects. These obstacles can be confined in: 3.2.1 Administrative obstacles The Administrative obstacles often come as a result of the economical and legal obstacles, and they considered important and increased obstacles in the developing countries and more difficult and complicated than other problems due to the backward levels of administrative performance. These obstacles appear as a result of lack in laws and regulations that support and particular protect SMBs. Such laws formulate the legislations governing these projects, such as the tax, import and export laws. The availability of capital is one of the most important components of establishing and operating any industrial project (small, medium or large) which may pass through three financing stages (incorporation, operation and expansion), and in these stages the funding sources may vary regarding the needs of each project. Among the problems facing the SMEs in rewarding bank financing, it is notable the high 7 Proceedings of Annual Shanghai Business, Economics and Finance Conference 3 - 4 November 2014, Shanghai University of International Business and Economics, Shanghai, China ISBN: 978-1-922069-63-4 interest rates on loans, and the short period of repayment along with limited funding. The financial obstacles on funding are the main problem, and no doubt that all industrial projects need adequate funding and qualified management skills to achieve suitable revenue and fair profit. The SMEs usually face funding difficulties due its size (lack of guaranties) and its recency (lack of credit history). Accordingly, financial departments and sponsoring institutions are exposed to a number of risks when financing SMBs in their various stages of development (establishment, increase, incorporation, and the actual merger). Examples of difficulties facing the SMBs are; failing to provide funding needs, weak correlation with large industrial projects, low ability of competition, absence of economic and technical studies, lack of information about quality and prices of similar goods, centralized decision-making and lack of confidence among consumers to the SMBs products. Moreover, the SMBs especially in the developing countries face difficulties in marketing, in both the domestic and the external markets, and that lead to tighten the markets of the SMBs cause a lack of their outlets. 3.2.2 Taxes The tax system is another important problem facing the SMBs all over the world. This tax issue is a problem for both sides, for the SMBs owners in terms of the high rates of tax, and for the tax administration too due to the lack of sufficient data about these SMBs which has negative influence to the taxation system. 3.2.3 The scarcity of raw materials In terms of natural resources rarity we may notice the lack of storage capacity, the low ability to import needed materials, and the changeable rate of exchange. In addition there is high cost of raw materials production and labors in developing countries, all of that may lead to the loses these SMEs competitiveness ability. 3.2.4 Socio-cultural obstacles Socio-cultural obstacles such as the lack of skilled labor are main obstacles faced by those businesses due not having appropriate education and training systems for the industrial development requirements. The education system in developing countries suffers from a several problems such as a) Failing to monitor the required costs for the various stages of education. b) A shortage of schools and universities that can accommodate the increase of students wishing to study in most developing countries. c) Lack of well qualified personnel, especially in the crafts and the higher studies in university, and the lack of training programs. d) Lack of facilities and laboratories in universities. e) Congestion of students in the classes and universities, thereby hindering the well delivery of information to students. f) Lack of coordination between the requirements of human resources development and 8 Proceedings of Annual Shanghai Business, Economics and Finance Conference 3 - 4 November 2014, Shanghai University of International Business and Economics, Shanghai, China ISBN: 978-1-922069-63-4 education outcomes at the practical level and reality. g) The brain drain from developing countries to developed ones. Therefore, the issue of investment in the human element in the industry field depends on: Improving the skills and expertise of the projects labors and finding new skilled and experienced people. Exploiting the available skills and expertise them in best way. Preparing qualified industrial cadres and leaders. Supporting the technical and crafts education which may have reluctance by young people and their families due some cultural traditions. In fact, there can be no industrial development without qualified human cadres know how to deal with the machines and required techniques. At present time, the preparation of cadres became urgent and intuitive necessity because the presence of advanced machinery in production requires the worker to have higher technically and scientifically level for being able to use it properly. As well as the lack of individual participation of the social work, and this is due to the legacy of colonialism in many developing countries, which made the participation of individuals working in a very low level, and results in lack of the social work culture for the advancement of their societies and to overcome the economic backwardness of their countries. Therefore it is recommended to: The individual’s participation shall be a comprehensive; horizontal and vertical. The planning process should not be limited to a certain class in society, but shared by all. The planning may reflect the requirements and needs of all the society members without exception at any level. The participation may include the control, supervision and participation in decision-making and exchange of views. Developing countries are not used to have such method of regulating their people efforts due to the traditional concept of family and its restriction. Such behave may cause various problems to the community and result in having weak economical progress. 3.3 Solutions and mechanisms to eliminate the obstacles After viewing the previous obstacles facing the SMBs clarifies the challenge and the needed efforts to eliminate these obstacles, through providing the necessary requirements to support SMBs as an important step in the way of economic development. Accordingly, supporting the small and medium businesses has become a significant issue for the continuation of the industrialization and economic development process, therefore should highlight these supporting efforts within the framework of industrial development where these efforts includes many productive methods meet the requirements of the community needs of goods and services provided by these methods and at the same time generating required technical and management skills as well as providing physical and operational suppliers for the potential industrial establishments. 9 Proceedings of Annual Shanghai Business, Economics and Finance Conference 3 - 4 November 2014, Shanghai University of International Business and Economics, Shanghai, China ISBN: 978-1-922069-63-4 overcoming the previous difficulties, as well as maintaining, encouraging and supporting the SMBs may achieved through providing the available means to support these businesses, understand their requirements and identify the difficulties encountered their progress for having the suitable solutions and methods through the proper legislations, the appropriate legal system, funding methods, and clear strategies to develop the national economy through providing suitable system of priorities to select the required industrial projects as well as defining the role of the public and the private sector for implementing the plan. In order to have industrial and management development, both, individuals and managements in community are recommended to follow the next steps through various levels: 3.3.1 At the economic level It is recommended to consider the following steps: a) Providing facilities for the self-financing procedures, since the financial support is one of the most fundamental obstacles for SMBs through set of credit facilities and financial incentives such as granting loans with long or short-term benefits to help these enterprises in facing problems during the period of operation and production. b) Giving tax breaks to those who in charge of small businesses and providing tax exemption for industrial projects of SMBs for the first five years of the projects establishment. c) Providing financial support and specialized consulting services in the field of finance and management for the SMBs,, especially for the emerged projects in order to improve their performance and enhance their competitiveness ability and enable them to overcome the encountered difficulties. d) These services include the assessments of market pricing, basics accounting, financial management and rationalization of investors and this may achieved through holding courses and seminars by competent and specialized departments of industries and establishing advisory centers to offer consulting and technical advices as well as administrative feasibility studies which the investors of these businesses are unable to bear its expenses. e) Giving attention to the field of marketing for the purpose of developing small and medium businesses, which requires the development of the marketing capabilities, marketing awareness, and suitable knowledge of the mechanisms and the ability to compete and to find successful ways for marketing through researches and studies, presenting information and statistics on the global markets, rehabilitating the marketing abilities and holding promotional campaigns of the national products in overseas markets. 3.3.2 At the legal fields It is preferable to afford legislations which regulate the area of finance and economics through developing the laws and legislations which may regulate and govern the activities of these businesses and their work beside presenting the required and appropriate environment in this sector for better cooperation with the concerned authorities. 3.3.3 At the social and cultural level: 10 Proceedings of Annual Shanghai Business, Economics and Finance Conference 3 - 4 November 2014, Shanghai University of International Business and Economics, Shanghai, China ISBN: 978-1-922069-63-4 A series of actions should be considered a) Develop and improve the skills of workers and labors in their industries fields through joining training courses include specialized workshops to develop their abilities by acquiring technical and technological skills in all needed areas for the purpose of providing the national skilled force of labors in the small and medium industrial projects. b) Simplifying the procedures of granting licenses to start or to continue the small and medium businesses and that may achieved by streamlining procedures and removing the routine obstacles which may help to save the time and a reduce of the costs of the basic financial founding procedures as well as concerning the development and providing basic services in industrial complexes and coordinating with the stakeholders to identify the controls and work methods of such projects. c) Abandoning the ancient myths and vain customs or traditions, and considering the ways of human renovation in order to build a contemporary society of mutual political and social qualifications and relations at the community level and awareness of responsibility to create what is known as social mobilization, which includes renovation of individuals in terms of demographic distribution, culture, social relations, and prevailed systems. 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