11/8/2010 Product Design and Development Chapter Objectives 1) 2) 3) 4) 5) 6) 7) 8) Product •“…something that can be marketed to customers…provides…a benefit and satisfies a need. need ” Tangible v. Intangible (Good) v. (Service) Sources of New Product Ideas Define product and describe categories of product development Explain where product ideas come from Explain how an idea becomes an opportunity and describe four types of utility Explain how to research an industry Forecast demand for a product L Learn breakeven b k analysis l i to t estimate ti t number b off sales l units it att which net income is zero Describe process of developing a product that meets customer needs Learn how to protect product with patent Types of Product Developments 1. New-to-the-market 2. New to the company 3 Improvement in an existing 3. product 4. Extend existing product line Sales from New Products * Entrepreneur = Creative * Solicit people within the organization • • • • • Marketing Sales Research Manufacturing “Entrepreneurial” Units * Outside • Customers • Competition 1 11/8/2010 Utility Customers •“…buy products to fill unmet needs and because they expect to derive some value or benefit from them.” /Time /Place /Ownership /Form When Is an Idea an Opportunity? Industry •“…a group of related businesses.” Understand Industry 9Evaluate • Segment Market • Find Niche- Unmet need 9Assess Competition 9Understand Customer Needs 9Forecast Demand • Similar Businesses • Potential Customers • Published Industry Data Assessing Competition /Industry sales growing/contracting? /Major competitors? /Product differ? /Opportunities/threats? /Recent R t changes/direction? h /di ti ? /Technology? /Mature/new company success? /Reasonable profits? 2 11/8/2010 When to Develop and Market a New Product Breakeven Analysis •“…total sales revenue must exactly equal all your expenses (both variable and fixed).” Breakeven Calculation Risks to Product Development [Trade-Offs Selling Price -Variable Cost per Unit Contribution Margin Fixed Cost Contribution Margin = Breakeven (Units) Development Process [Time Ti P Pressure [Economics The Product Development Process •“…series of activities by which a product idea is t transformed f d iinto t a fi finall product.” 3 11/8/2010 Patent © “…‘right to exclude others from making, using, offering for sale, or selling’ the invention in the U.S. for 20 years.” • Must: Be new Not be obvious Have utility Website: http://www.uspto.gov 4