LENOIR COUNTY DEPARTMENT OF SOCIAL SERVICES
RECRUITMENT ANNOUNCEMENT
OFFICE ASSISTANT V – Economic Services
SALARY GRADE: 61
DATE: September 15, 2014
SALARY RANGE: $23,735 - $41,882
POSITION NO:
5310-04-335
DESCRIPTION OF WORK: The primary purpose of this position is to provide assistance to
clients applying for Food and Nutrition Services and/or Medicaid benefits by electronic /online process. This position will set up, explain process and procedures to clients applying
for benefits as noted above. This position will make sure the client has accurately and
thoroughly completed the on-line process. This position will make sure applications are
signed before submitted to appropriate department. This position will also provide clerical
support to the Economic Services Division as needed during down time in the Express
Application Room.
KNOWLEDGES, SKILLS AND ABILITIES: This position requires significant knowledge of
office or work unit procedures, methods and practices and the ability to apply them in the
analysis of information and in decision-making. This position requires significant knowledge
of and ability to use correct grammar, vocabulary, spelling and office terminology to
compose and/or proofread correspondence, reports and other materials. This position
requires the ability to review and process information to determine conclusions, actions or
compliance with applicable laws, rules or regulations. This position must have the ability to
record, compile, summarize and perform basic analysis of data. This position must have
the ability to independently work with people with courtesy and tact in performing public
contact duties that may be sensitive in nature and answer inquiries independently and
coordinate a variety of resources in acquiring information. This position requires the ability
to communicate effectively both orally and in writing and exercise judgment and discretion
in problem situations.
MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS: Graduation from high school
and demonstrated possession of knowledges, skills and abilities gained through at least three
years of office assistant/secretarial experience; or completion of a two-year secretarial
science or business administrative program with one year of experience as described above;
or an equivalent combination of training and experience.
APPLICATION PROCESS: County employees who wish to make a change in employment to
this position should make application to April Conner Martin, Lenoir County Human
Resources Department, PO Box 3289, Kinston, NC 28502. All outside applicants must make
application with and be referred by the Division of Employment Security (DES). State
application, PD-107 is required. Incomplete or unsigned applications, and applications
received after the closing date will not be processed. This agency utilizes the structured
interview process.
***Portfolio from Job Link Center preferred, which includes the following: (PD107, typing test,
CRC or Keytrain Preassessment scores and resume.) Contact Job Link Center in Greene,
Jones or Lenoir County for additional information. Submit these items to April Conner Martin
as noted in the application process.
CLOSING DATE: September 26, 2014
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER