LENOIR COUNTY DEPARTMENT OF SOCIAL SERVICES
RECRUITMENT ANNOUNCEMENT
OFFICE ASSISTANT V – Front Desk
GRADE: 61
DATE: November 2, 2015
SALARY RANGE: $23,735 - $41,882
POSITION NO:
5310-04-328
DESCRIPTION OF WORK: The primary purpose of this position is to receive all
clients, visitors and other public constituents visiting the agency for all programs
and services offered as well as incoming calls to the agency. The receptionist
must have good telephone etiquette, listening skills and the ability to perform work
accurately and quickly while working in a crowded and noisy environment.
KNOWLEDGES, SKILLS AND ABILITIES: Considerable knowledge of all
programs and services offered by the agency, kept abreast of all changes and the
functions of each unit. Also must possess excellent public relations skills, good
oral and written communication skills, the ability to express, comprehend, interpret
and convey information clearly. Considerable knowledge of office practices and
procedures. Ability to resolve problem situations; be resourceful in gathering and
giving program information and to answer most inquires and questions
independently. Must have good computer skills and a thorough knowledge of
Word, Excel, Internet, and E-mail.
MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS: Graduation from
high school and demonstrated possession of knowledge, skills and abilities
gained through at least three years of office assistant/secretarial experience; or
completion of a two-year secretarial science or business administration program
with one year of responsible experience as described above; or an equivalent
combination of training and experience.
APPLICATION PROCESS: County employees who wish to make a change in
employment to this position should make application to April Conner Martin, Lenoir
County Human Resources Department, PO Box 3289, Kinston, NC 28502. All
outside applicants must make application with and be referred by the Division of
Employment Security (DES). State application, PD-107 is required. Incomplete or
unsigned applications, and applications received after the closing date will not be
processed. This agency utilizes the structured interview process.
CLOSING DATE: November 13, 2015
***Portfolio from Job Link Center preferred, which includes the following: (PD107,
typing test, CRC or Keytrain Preassessment scores and resume.) Contact Job Link
Center in Greene, Jones or Lenoir County for additional information. Submit these
items to April Conner Martin as noted in the application process.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER