The Hertford County Department of ...

The Hertford County Department of Social Services is recruiting for the following vacancy
January 31, 2012
Processing Assistant IV
Hertford County Department of Social Services
Primary Purpose of Position
This position is assigned to the Medicaid Unit which is a part of the Income Maintenance Unit. The purpose of
the Income Maintenance Unit is to provide monetary and/or Medicaid assistance to anyone who is a citizen of
the United States and in some cases aliens, residents of Hertford County and who has a valid need for the
assistance and qualifies under the State and Federal guidelines. The Medicaid Unit’s operational activities
consist of Intake, Processing, determining Eligibility and re-determining Eligibility.
One significant purpose of this position is to ensure effective computer operations between the agency and the
State. This position also provides clerical support to the Medicaid Staff of eleven Income Maintenance
Caseworkers and two Medicaid Supervisors; as well as coordination and training Income Maintenance
Caseworkers on a daily basis relative to computer operations and functions. The tasks include problem solving
and trouble shooting.
Knowledges, Skills and Abilities
Significant knowledge of office or work unit procedures, methods and practices.
Significant knowledge of and ability to use correct grammar, vocabulary, spelling and office terminology to
compose and/or proofread correspondence, reports and other materials.
Significant knowledge of accounting procedures, mathematics and their application in the work environment.
Ability to learn and independently apply laws and departmental rules and regulations covering programs and
Ability to review and process information to determine conclusions, actions or compliance with applicable laws,
rules or regulations.
Ability to apply a variety of work-related formulas or mathematical calculations.
Ability to record, compiles, summarize and perform basic analysis of data.
Ability to independently work with people with courtesy and tact in performing public contact duties that may be
sensitive in nature.
May require ability to supervise and coordinate the work of other staff, student workers or volunteers.
Minimum Training and Experience
Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at
least two years of office assistant/secretarial experience; or an equivalent combination of training and
Special Note: This is a generalized representation of position in this class and is not intended to identify
essential functions per ADA. Examples of work are primarily essential functions of the majority of positions in
this class, but may not be applicable to all positions.
Contact Employment Security Commission for further information and referral. Contact:
109 Community College Rd.
Ahoskie, NC 27910
Phone #
Applicants may apply online at, report to any ESC office or call to request
applications. AA/EOE