POSITION VACANCY ANNOUNCEMENT
POSITION TITLE:
Social Worker II – Medical Transportation
SALARY RANGE:
$31,702.00 - $40,421.00
DUTIES AND RESPONSIBILITIES:
See Attached
SPECIALIZED SKILLS AND COMPETENCIES REQUIRED:
See Attached
APPLICATION DEADLINE:
April 22, 2015
STARTING DATE:
As soon as possible
Hertford County Employees Only
Qualified applicants must submit a completed State application (PD-107) and a copy of the college
transcript (required) to:
Viola Benthall
Hertford County Social Services
P. O. Box 218
Winton, NC 27986
(252) 358-7830
*If you are not currently a Hertford County employee – you must submit your application through NC
Works (Job Link)
The Hertford County Department of Social Services is recruiting for the following vacancy April 22, 2015.
Social Worker II – Medical Transportation
Hertford County Department of Social Services
Non-Hertford County Employees
Qualified applicants must submit a completed State application (PD-107) and a copy of the college
transcript (required) to:
NC Works / Division of Workforce Solutions (DWS). Contact DWS for additional information and referral.
NC Works/Job Link
109 Community College Rd.
Ahoskie, NC 27910
Phone #
252-862-1257
Fax#
252-862-1270
AA/EOE
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SWII – Medical Transportation
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Hertford County is an Equal Opportunity Employer /AA
Hertford County Department of Social Services
Social Worker II
Medical Transportation
PRIMARY PURPOSE OF POSITION:
Medical Transportation Services are available to assist Medicaid eligible clients in obtaining services covered by
Medicaid and clients covered by other medical transportation funding sources. Reimbursement is available for the
person who furnished transportation for an eligible client to a medical provider. Local Public Transportation providers
meet the transportation needs of many Medicaid clients. Some clients can provide their own means of transportation,
however, need assistance with gas or other transportation assistance. The Social Worker II/Medical Transportation
Coordinator finds the means to help eligible clients have their medical transportation needs met.
The major purpose of this position is to coordinate the Medicaid Transportation program for Hertford County DSS, and
assist clients travel to and from medical appointments.
This worker interacts daily with the public by telephone and through office visits for Medical Transportation. Medical
Transportation requires this worker to be in daily telephone contact and personal contact with clients. Social Worker
assesses income and resources and explores available travel resources. Approval of Medicaid eligibility does not
automatically entitle an applicant for Medical Transportation. Extensive counseling on referrals and services is often
required.
The worker is responsible for reviewing, verifying and authorizing payment for medical transportation to various
providers. This includes reviewing and verifying monthly bills, provider voucher forms and revising and calculating
correct payment due to each provider. Using reimbursement sheets, this staff member completes and documents
necessary information, verify that trip were made, calculates payment due, checks accuracy and records information on
a purchase requisition that is forwarded to the DSS finance office for processing of payment to the provider.
Twice monthly, this worker prepares purchase requisitions for transportation reimbursements. This is a process which
requires tremendous amounts of verifying, checking, assuring accuracy of figures and calculating figures. These
reimbursement requisitions must be thorough and accurate or the agency will lose funding.
Social Worker counsels volunteers and contract drivers concerning providing appropriate services to our clients based
on client’s needs and abilities.
The position is responsible for maintaining files related to the Medical Transportation program. This includes filing
within folders, retrieving information from folders, forms and documents in special files as well as using automated
equipment to store and retrieve data. This staff member completes assessment forms to determine eligibility of clients
for medical transportation program, reassessment of the clients, assembles files on each Medicaid recipient to include
basic information about needs, scheduling for transportation and contacts various providers for transportation of
recipients as needed. This worker maintains all files and documents necessary to support an audit trail and tracking
system for the Medical Transportation Program; this requires skill and knowledge to interpret policy.
The social worker is back-up to General Intake, Crisis Intervention Program (CIP), General Assistance (GA), and Food
as needed, assists with managing disaster shelters, attends training and meetings as necessary, and performs any and
all other duties as assigned by the director or immediate supervisor.
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Hertford County is an Equal Opportunity Employer /AA
RECRUITMENT STANDARDS:
Knowledge, Skills, and Abilities - Considerable knowledge of social work principles, techniques, and practices and
their application to individual casework group work and community problems. Knowledge of the psychosocial, socioeconomic and behavioral problems and their treatment. Knowledge of governmental and private organizations and
community resources. Knowledge of laws, regulations and policies which govern the program.
General knowledge of medical terminology, disease processes and their treatment is required in certain programs or
settings. Skill in establishing rapport with a client and applying techniques of assessing psychosocial. behavioral, and
psychological aspects of client's problem. Ability to establish and maintain effective working relationships with
administrative superiors members of case load and their families, and with civics medical, social and religious
organizations. Ability to train or instruct lower-level social workers, students, or interns. Ability to express ideas
clearly and concisely and to plan and execute work.
Minimum Training and Experiment Requirements: Bachelor's degree in social work from an appropriately accredited
institution; bachelor's degree in a human services field from an appropriately accredited institution and one year of
directly related experience; bachelor's degree from an appropriately accredited institution and two years directly related
experience; or an equivalent combination of education and experience.
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Hertford County is an Equal Opportunity Employer /AA