LENOIR COUNTY DEPARTMENT OF SOCIAL SERVICES
RECRUITMENT ANNOUNCEMENT
CHILD SUPPORT AGENT II
Two (2) Positions
GRADE: 65
DATE: June 10, 2013
SALARY RANGE: $27,416 - $48,378
POSITION NO:
5310-22-030
5310-22-037
DESCRIPTION OF WORK: Work in this class involves the initiation, organization,
and enforcement of child support orders in the Child Support Enforcement (IV-D)
program. This agent is involved in establishment of paternity and new support
orders. Work in this class can be distinguished from the Agent I by the in-depth
investigation and preparation of cases for court, the enforcement and modification
of court support orders, variables affecting a case and the independent role in
presenting cases (with the attorney) in the courtroom.
KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of the Child
Support Enforcement Program and applicable legal procedures; considerable ability
to interview clients, absent parents and related sources, and to investigate cases;
considerable ability to organize, analyze, and summarize case information; basic
math skills, ability to establish and maintain effective working relationships with
clients and absent parents, location resources, offices of the Clerk of Court,
Magistrates, District Attorney, Sheriff, other court officials, and private attorneys.
MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS: Graduation from
high school and three years experience in eligibility, investigative, judiciary, or legal
work that provides the knowledges, skills, and abilities needed to perform the work;
or an associate degree and two years of experience in eligibility, investigative,
judiciary, or legal work that provides the knowledges, skills, and abilities needed to
perform the work; or a four year degree and six months of on the job training. If
unable to fill at full class, will consider applicants qualified as a CSA I.
APPLICATION PROCESS: County employees who wish to make a change in
employment to this position should make application to April Martin, Lenoir County
Human Resources Department, PO Box 3289, Kinston, NC 28502. All outside
applicants must make application with and be referred by the Division of Employment
Security (DES). State application, PD-107 is required. Incomplete or unsigned
applications will not be processed. This agency utilizes the structured interview
process.
CLOSING DATE: June 21, 2013
***Portfolio from Job Link Center Preferred, which includes the following: (PD107, Typing
Test, CRC, or Keytrain Preassessment scores). Contact Job Link Center in Greene,
Jones, or Lenoir County for additional information. Submit the above-noted items along
with a DES referral to April Martin, Lenoir County Human Resources Department, at P.O.
Box 3289, Kinston, NC 28502. Incomplete or unsigned applications will not be
processed.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER