LENOIR COUNTY DEPARTMENT OF SOCIAL SERVICES
RECRUITMENT ANNOUNCEMENT
CHILD SUPPORT AGENT II
GRADE: 65
DATE: March 14, 2016
SALARY RANGE: $28,523 - $50,333
POSITION NO:
5310-22-032
DESCRIPTION OF WORK: Work in this class involves the initiation, organization,
and enforcement of child support orders in the Child Support Enforcement (IV-D)
program. This agent is involved in establishment of paternity and new support orders.
Work in this class can be distinguished from the Agent I by the in-depth investigation
and preparation of cases for court, the enforcement and modification of court support
orders, variables affecting a case and the independent role in presenting cases (with
the attorney) in the courtroom.
KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of the Child
Support Enforcement Program and applicable legal procedures; considerable ability
to interview clients, absent parents and related sources, and to investigate cases;
considerable ability to organize, analyze, and summarize case information; basic
math skills, ability to establish and maintain effective working relationships with
clients and absent parents, location resources, offices of the Clerk of Court,
Magistrates, District Attorney, Sheriff, other court officials, and private attorneys.
MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS: Graduation from
high school and three years experience in eligibility, investigative, judiciary, or legal
work that provides the knowledges, skills, and abilities needed to perform the work;
or an associate degree and two years of experience in eligibility, investigative,
judiciary, or legal work that provides the knowledges, skills, and abilities needed to
perform the work; or a four year degree and six months of on the job training. If
unable to fill at full class, will consider applicants qualified as a CSA I.
APPLICATION PROCESS: County employees who wish to make a change in
employment to this position must make application to April Conner Martin, Lenoir
County Human Resources Department, PO Box 3289, Kinston, NC 28502. All
outside applicants must make application with and be referred by a local NCWorks
Career or Workforce Center. State application, PD-107 is required. Incomplete or
unsigned applications, and applications received after the closing date will not be
processed. This agency utilizes the structured interview process.
CLOSING DATE: March 25, 2016
***Portfolio from a local NCWorks Career or Workforce Center preferred, which
includes the following: (PD107, typing test, CRC or Keytrain Preassessment scores
and resume). Submit these items to April Conner Martin as noted in the application
process.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER