LENOIR COUNTY DEPARTMENT OF SOCIAL SERVICES
RECRUITMENT ANNOUNCEMENT
CHILD SUPPORT AGENT II
GRADE: 65
DATE: March 10, 2014
SALARY RANGE: $27,964 - $49,346
POSITION NO:
5310-22-036
DESCRIPTION OF WORK: Work in this class involves the initiation, organization,
and enforcement of child support orders in the Child Support Enforcement (IV-D)
program. This agent is involved in establishment of paternity and new support
orders. Work in this class can be distinguished from the Agent I by the in-depth
investigation and preparation of cases for court, the enforcement and modification
of court support orders, variables affecting a case and the independent role in
presenting cases (with the attorney) in the courtroom.
KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of the Child
Support Enforcement Program and applicable legal procedures; considerable ability
to interview clients, absent parents and related sources, and to investigate cases;
considerable ability to organize, analyze, and summarize case information; basic
math skills, ability to establish and maintain effective working relationships with
clients and absent parents, location resources, offices of the Clerk of Court,
Magistrates, District Attorney, Sheriff, other court officials, and private attorneys.
MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS: Graduation from
high school and three years experience in eligibility, investigative, judiciary, or legal
work that provides the knowledges, skills, and abilities needed to perform the work;
or an associate degree and two years of experience in eligibility, investigative,
judiciary, or legal work that provides the knowledges, skills, and abilities needed to
perform the work; or a four year degree and six months of on the job training. If
unable to fill at full class, will consider applicants qualified as a CSA I.
APPLICATION PROCESS: County employees who wish to make a change in
employment to this position should make application to April Conner Martin, Lenoir
County Human Resources Department, PO Box 3289, Kinston, NC 28502. All
outside applicants must make application with and be referred by the Division of
Employment Security (DES). State application, PD-107 is required. Incomplete or
unsigned applications will not be processed. This agency utilizes the structured
interview process.
CLOSING DATE: March 21, 2014
***Portfolio from Job Link Center preferred, which includes the following: (PD107, typing
test, CRC or Keytrain Preassessment scores and resume.) Contact Job Link Center in
Greene, Jones or Lenoir County for additional information. Submit the above noted items
along with a DES referral to April Conner Martin, Lenoir County Human Resources
Department, PO Box 3289, Kinston, NC 28502. Incomplete or unsigned applications will
not be processed.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER