Monday Tuesday 1 December 2015 30 November 2015 Agenda at a Glance Agenda as of 18 August 2015, and subject to change. During the event, please refer to the printed Agenda or the Gartner Events mobile app for complete, up to the minute session information. 07:30 – 20:00 Registration, Information and Refreshments 08:00 – 08:45 Tutorial: Getting to Know Gartner Nathan Hill and Andrew Butler 09:00 – 09:15 Summit Opening and Welcome Presentation Nathan Hill and Andrew Butler Save €325 by 2 October 09:15 – 10:00 Gartner Opening Keynote: Top 10 impacts of Bimodal IT on Infrastructure and Operations Milind Govekar 10:00 – 10:45 Guest Keynote: The Bimodal Strategy to Winning Michael Johnson, Four-time Olympic Gold Medallist and Sprinting Legend 10:45 – 11:15 Refreshment Break in Solution Showcase Tracks A.Creating and Sustaining an Agile Infrastructure B.Achieving IT Operations Excellence in a Fast Moving World C.Navigating the Journey to Cloud-delivered Services D.Data Center Modernization: Staying Nimble in Chaotic Times E.Technologies that Power the Digital Enterprise 11:15 – 12:00 Building an Agile Infrastructure — Whether You Own it or Not Thomas Bittman Enabling Continuous Improvement via the ‘Antifragile Infrastructure’ Ian Head Driving New Colocation Models to Enable Digital Business Tiny Haynes The Impact of the Internet of Things (IoT) on Data Centers David Cappuccio The Server Scenario: How the Server Market is Being Shaped by Macro, Technology and Vendor Related Trends Carl Claunch 12:00 – 13:15 Lunch in the Solution Showcase 13:15 – 13:45 Solution Provider Sessions 14:00 – 14:45 The Future of Hyperconvergence and its Impact in the Data Center Andrew Butler and Errol Rasit 15:00 – 15:30 Solution Provider Sessions 15:30 – 16:00 Refreshment Break in Solution Showcase 16:00 – 16:30 Case Study: How to Transform the Vendor/Client Relationship – The Airbus Experience Peter Radig Vice President, Head of Hosting Services, Airbus Operations GmbH 16:45 – 17:15 G G 12:10 – 12:30 Magic Quadrant for Backup Technologies Robert Rhame Creating a Vision for your IT Infrastructure, Operations and Data Center John Rivard G How to Create a Mobile Strategy H Michael Disabato Case Study: How to Optimize Business Operations Through Automation to Deliver Business Value Stefanie Seidl-Walz, Director Projects and Programs, Global Brands – Digital Experience, adidas Group Case Study: How to Reset I&O Leaders Approach on why Cloud, why Now? Ben Naylor, Regional IT Technology Manager, Belron International Ltd Case Study: How to Modernize Your Data Center to Achieve Bimodal Capabilities Mike Cashin, IT Operations Manager, United Utilities Case Study To the Point: Data Center Transformation for a Modern Information Infrastructure Donald Feinberg To the Point: Predicting Service Outages Chris Matchett To the Point: New WAN Architectures to Support Cloud Neil Rickard To the Point: The Impact of Technology Trends on Data Center Facilities Rakesh Kumar To the Point: Modernizing Backup Strategy in an Era of Cloud and Big Data Robert Rhame 17:30 – 18:00 To the Point: Mastering the Risks and the Realities of Software Defined Everything (SDx) Milind Govekar and Philip Dawson To the Point: Cloud SaaS — Data Asset Security? Brian Lowans To the Point: How to Select and Deploy Cloud Services in Europe Tiny Haynes To the Point: Achieving IT Service Continuity in the Digital Business Carl Claunch To the Point: Debunking the Myths of Open Source Storage Valdis Filks 18:15 – 20:00 Networking Reception in the Solution Showcase 08:00 – 17:15 Registration 08:30 – 09:15 Gartner Keynote: The Journey to a ‘Best-in-Class Enterprise-Defined Data Center’ Starts Now Thomas Bittman and David Cappuccio 09:15 – 10:00 Guest Keynote: After the Storm The Rt Hon Dr Vince Cable, Ex-UK Secretary of State for Business, Innovation and Skills G 10:00 – 10:30 Refreshment Break in Solution Showcase 10:30 – 11:15 The Impact of New Technology Trends on ERP Infrastructure Donald Feinberg and Philip Dawson 11:30 – 12:00 Solution Provider Sessions 12:00 – 13:15 Lunch in the Solution Showcase 13:15 – 14:00 Applying a Bimodal Approach to End-User Computing Federica Troni H Solution Provider Sessions 15:00 – 15:30 Case Study The IT Operations Scenario: Embracing an Unpredictable Future Chris Matchett Making Private and Hybrid Cloud Work Thomas Bittman Capacity Management: Creating and Governing This Key Process Ian Head Best Practices for Cloud Service Governance and Management Milind Govekar Case Study Refreshment Break in Solution Showcase To the Point: Secure the Digital Business by Revamping Your Identity Security Strategy Robert Smith H To the Point: Fundamental Principles of Software Asset Management Victoria Barber To the Point: How Will the Data Center Workforce Evolve in the Age of Cloud and Bi-Modal IT? Bob Gill G To the Point: Getting Top Performance out of your Understaffed IT Service Desk Chris Matchett 17:15 14:00 – 15:00 Roundtable: What's Really Happening in the Data Center Network? Neil Rickard 16:00 – 17:00 Roundtable: Planning, Sourcing, and Implementing Colocation Bob Gill 14:00 – 15:30 Workshop: How do you Maximize the Business Value From Your SAP Investment? Derek Prior and Donald Feinberg Case Study F 16:00 – 17:30 Workshop: The Digital Workforce Transformation — How do we get There? John Rivard G G How to Run a Data Center Optimised for the Digital World Rakesh Kumar F G Who is Driving Your Software Defined Networking (SDN) Strategy — You or Your Vendor? Neil Rickard How to Reduce IT Costs to Spend More Where IT Matters Most Nathan Hill F How Will Bi-Modal IT Impact the Storage Market Valdis Filks Case Study: How Amadeus Successfully Mastered its Bi-Modal Challenge: Value Chain. People. Leadership Dr. Udo Seidel, Digital Evangelist and Chief Architect, Amadeus Data Processing GmbH Case Study To the Point: Success by Design — Planning Cloud Migration and/or Exit Strategies Tiny Haynes To the Point: The Gartner Hype Cycle for Data Center Power, Cooling and Facilities David Cappuccio To the Point: Introducing the Modular Server Magic Quadrant Errol Rasit and Carl Claunch To the Point: What Every I&O Leader Should Know About Containers Thomas Bittman To the Point: Facts and Myths About Strategies to Reduce EndUser Computing Costs Federica Troni F H To the Point: Magic Quadrant for Data Center Networking Neil Rickard Agenda Tracks A. Creating and Sustaining an Agile Infrastructure The pressure to deliver business solutions more quickly to market, and I&O’s role supporting that, has never been greater. This track helps I&O leaders optimize their data center strategies and evolve to become a valued strategic partner to the business and meet the needs of external customers. B. Achieving IT Operations Excellence in a FastMoving World IT operations management works “behind the curtain” in many IT organizations, ensuring that infrastructure components are operational, business applications remain available and users are satisfied. This track guides I&O leaders through new ways of evaluating and investing in technology, maturity, process improvement and IT service management. C. Navigating the Journey to Cloud-Delivered Services Cloud computing is now a mainstream component of enterprise IT, but confusion over it still runs rampant. This track helps attendees build and progress their cloud strategy as they move toward a digital business. D. Data Center Modernization: Staying Agile in Chaotic Times The value proposition of the traditional data center is undergoing increased scrutiny. This track helps define the path data center managers must chart — both near- and longer-term — to drive forward initiatives for cost optimization and facilities planning. E. Technologies that Power the Digital Enterprise In order to power the move to digital business, enterprises need to adopt technologies that enable new ways of working, evolving end-user facing services such as client computing and embracing systems that enable mobility. This track will focus on how with smart planning and investment in novel technologies, enterprises can improve their business agility and deliver effective services while keeping cost and risk under control. 10:15 – 11:15 Roundtable: Executing Your Mobile Strategy: Getting Past Email Michael Disabato and Robert Smith H 12:10 – 12:30 Magic Quadrant for Cloud Based Storage Valdis Filks 16:00 – 16:30 Workshops 15:35 – 15:55 Magic Quadrant for Cloud Infrastructure as a Service Tiny Haynes How to Develop and Implement DevOps Processes Ian Head 15:30 – 16:00 16:45 – 17:15 Analyst-User Roundtables 12:45 – 13:45 Roundtable: Reasons Private Clouds Are Failing, and How to Succeed Thomas Bittman What Goes Where, and When? Creating the Right Cloud Strategy Bob Gill 14:15 – 14:45 EARLY-BIRD Discount 13:00 – 14:00 Roundtable: Who is Doing What in ‘Software Defined Anything’ World? Philip Dawson 10:30 – 12:00 Workshop: Managing Software Vendor Audits to Minimise Financial and Operational Risk Victoria Barber F 12:45 – 14:15 Workshop: What is Your Enterprise Personality and How Can you Use it to Improve I&O Sourcing Relationships and Decision Making? Errol Rasit Agenda Key Maturity Level Foundational: Offers the necessary understanding and first steps to those in the early stages of initiatives Advanced: Uses complex concepts requiring foundational knowledge and prior experience to take initiatives to the next level Focus Tactical: Provides tactical information that can be used straightaway, with a focus on how-to’s, do’s and don’ts and best practices 15:45 – 16:45 Roundtable: DevOps Lessons Learned Ian Head 15:45 – 17:15 Workshop: How to Best Demonstrate IT Value and Defend Your IT Budget Sanil Solanki F Strategic: Focuses on the strategic insight supporting the development and implementation of an action plan F Virtual Track: Cost and Value Optimization G Virtual Track: IT Leadership H Virtual Track: Mobility Summit Close Gartner Data Center, Infrastructure & Operations Management Summit 2015 30 November – 1 December | London, UK | gartner.com/eu/datcenter