Two times more availability for InterGen –
thanks to Remote Expert Center
in Rijnmond and MaasStroom
Service Solutions Reference
Instrumentation, Controls & Electrical
Corrective Maintenance
Remote Expert Center
offers immediate, professional 24/7 troubleshooting support for the process control
systems of Rijnmond and MaasStroom.
The Result
■ High availability based on
24/7 access to experts with
unique troubleshooting
skills
■ Minimal downtimes and
outage costs thanks to
prompt professional fault
correction support
■ Reduced failure risk due to
regular remote inspection
services
The Plant
InterGen operates two natural gas-fired
combined cycle power plants in the Port of
Rotterdam. Rijnmond Energie, an 820 MW
power plant with two gas turbines and one
steam turbine, has been in operation since
2004. The new 428 MW plant MaasStroom
Energie with one gas and one steam turbine
started operation in 2010. With an efficiency
level of 50-52 %, these power plants are among
the best performers in Western Europe.
The Task
To ensure maximum availability in both power
plants, a top-notch support agreement was
needed for the advanced control systems
SPPA-T2000/SPPA-T3000 and the electrical
system SPPA-E3000.
In addition to preventive inspections, this
support also had to provide prompt,
professional troubleshooting services for
emergencies, so that InterGen could minimize
plant downtimes and related outage costs.
Our Solution
The Remote Expert Center (REC) offers prompt,
professional support for fault corrections in our
electrical and control systems in the Rijnmond
and MaasStroom power plants – 24 hours a day,
seven days a week.
Thanks to the use of highly secure state-ofthe-art data communication technology, it is
possible to remotely make diagnoses and
necessary adjustments to the electrical and
control systems. Relying on their development
expertise and knowledge-based databases, our
experts are uniquely qualified to troubleshoot
faults. This keeps potential downtimes and
outage costs to a minimum.
Additionally, remote inspections are performed
in the power plants to identify potential problem sources early on and reduce the risk of
outages.
The REC offers a service program which helps
protect both power plants against unexpected
disruptions – a double availability advantage
for InterGen.
“Benefitting from the
know-how of experts and the
OEM's extensive experience, we
are able to optimally maintain
our electrical and control
systems and correct problems
without delay. This ensures a
very high availability level in
our plants in Rotterdam."
Arjan van der Stigchel, Plant Manager
Rijnmond Energie and MaasStroom Energie
Answers for energy.
Published by and copyright © 2012:
Siemens AG, Energy Sector
Freyeslebenstrasse 1
91058 Erlangen, Germany
For more information contact
service4plants.energy@siemens.com
www.siemens.com/energy/service4plants
Siemens Energy, Inc.
Instrumentation, Controls, & Electrical
1345 Ridgeland Parkway, Suite 116
Alpharetta, GA 30004, USA
SVCM1_FR_REC_Rijnmond-MaasStroom_e_V2-0
Order no. E50001-G230-A308-X-4A00
Printed in Germany
Dispo 05401, c4bs-Nr. 7465
Printed on elementary chlorine-free
bleached paper.
All rights reserved.
Trademarks mentioned in this document are
the property of Siemens AG, its affiliates, or
their respective owners.
Subject to change without prior notice.
The information in this document contains
general descriptions of the technical options
available, which may not apply in all cases.
The required technical options should therefore
be specified in the contract.