City of Cape Town Annual Report Executive Summary 2009/10 Contents FOREWORD BY THE EXECUTIVE MAYOR 1 INTRODUCTION BY THE CITY MANAGER 1 OVERVIEW OF THE CITY OF CAPE TOWN 2 REVIEW OF The 2010 fifa world cup™ 3 REVIEW OF THE 2009/10 FINANCIAL YEAR 4 Growing our economy and creating jobs 4 Committed to service delivery 4 Creating a sustainable future for all Capetonians 5 Driven to provide an effective transport system 5 Increasing housing provision and upgrading community facilities 6 Keeping our city safe and secure 6 Healthy and happy people and communities 7 A well-governed city 7 Summarised report by the Chief Financial Officer 8 1 Foreword by the Executive Mayor Introduction by the City Manager Much work has been done by the City over the past year The 2009/10 financial year was undoubtedly one of the – often in the face of massive challenges – to continue most exciting and challenging periods in the history of moving Cape Town forward towards the vision we all our wonderful city. The 2010 FIFA World Cup™ can only share for it. At the heart of our strategy for achieving this be said to have been an exceptional success and the vision lies a commitment to enabling and promoting the legacy left by the event will undoubtedly deliver benefits infrastructure-led economic growth of the city. This is the for many years to come. golden thread that runs through everything we do at the City of Cape Town. Every plan, strategy and action has the ultimate purpose of making our city a great place to live, work, visit and invest. Because when we are able to do that, everyone benefits. As a host city for the 2010 FIFA World Cup™, Cape Town was afforded a truly unique opportunity not just to promote itself to the rest of the world, but also to invest in the city’s future. My heartfelt congratulations to every person, organisation, business and community that played a part in making Cape Town’s hosting of the 2010 FIFA World Cup™ the tremendous success it was. I believe it served But City directorates also remained as focused and committed as ever to working together to deliver services and infrastructure to Cape Town and its people, despite the added workload and significant budgetary constraints resulting from the preparations to host one of the largest sporting events in the world. The primary focus of the City of Cape Town remains the development and promotion of the infrastructureled economic growth that the city needs to realise its full potential, and generate financial, economic and employment benefits for its entire people. as an excellent reminder to us all of the magnificence of the city in which we are privileged to live and work. And as the government institution tasked with managing and developing this great city, and serving its people, the City of Cape Town is now more committed than ever to help take our city to even greater heights, for the benefit of all. Alderman Dan Plato Achmat Ebrahim Executive Mayor City Manager Overview of the City of Cape Town Cape Town: A city with vision As the organisation with the primary responsibility for ensuring that Cape Town is able to realise its full potential in every respect, the vision of the City of Cape Town (the City) is: •To ensure that Cape Town is a prosperous city, in which City government creates an enabling environment for shared growth and economic development •To achieve effective, efficient and equitable service delivery, and •To serve the citizens of Cape Town as a well-governed and efficiently run administration. Achieving our vision through an integrated approach In working to achieve its vision for Cape Town, the City focuses its efforts on a number of key Strategic Focus Areas (SFAs), all of which are aimed at ensuring that Capetonians enjoy the best possible services, facilities and opportunities, delivered in a way that improves their quality of life. Each of these focus areas is broken down into objectives and deliverables, for which various directorates within the City are responsible. This annual report is an opportunity for the City to provide residents of Cape Town, and all other stakeholders, with feedback on the achievements against the objectives set out in the 2009/10 Integrated Development Plan (IDP). City of Cape Town Annual Report Executive Summary 2009/10 While this report is, of necessity, structured according to 2 the eight SFAs, the City follows an holistic approach to achieving these objectives. The work done by the various departments and directorates is therefore highly integrated and guided by a shared and common vision for Cape Town and its residents. 3 The 2010 FIFA World Cup™ Review of the 2010 FIFA World Cup™ While Cape Town’s hosting of the 2010 FIFA World Cup™ was an unparalleled success, the real value of the event is still being unlocked for the city – and will continue to be for decades to come. The City set itself the following objectives when preparing to host the 2010 FIFA World Cup™: •Host a successful event. •Create long-term public benefit for all Capetonians, primarily through investment in infrastructure and public transport. •Position Cape Town for long-term economic growth. Thanks, primarily, to the close working partnerships among all stakeholders, the first objective was met. Achievements in terms of the second and third objectives are difficult to quantify so soon after the event, however, the extensive accelerated development of new infrastructure, the capital investment in the city’s main access roads, and improvements in the Central Business District (CBD) and public transport infrastructure will offer benefits to all Capetonians and will help to position the city to bring about long-term economic growth in the years ahead. At a total co-funded capital cost of R12,4 billion, investment in infrastructure creation and development was extensive, contributing to the immense legacy that the 2010 FIFA World Cup™ would leave for the city and its people. A successful event becomes a long-term legacy Review of the 2009/10 Financial Year COMMITTED TO SERVICE DELIVERY •100% of formal households with access to water and basic sanitation •26,8% reduction in unconstrained water demand •R1,56 billion invested on repairs and maintenance •Blue Drop award for drinking water quality •Eight Green Drop certificates for wastewater treatment plants By the end of the 2009/10 financial year, 92,18% of households across the metro and 72,87% of households in informal settlements enjoyed access to basic levels of electricity. This does not include the services provided by Eskom. The City has also exceeded the planned number of subsidised connections in informal areas and provided subsidised connections for all formal applications received in the financial year. A groundbreaking project aimed at installing 24 000 km of optic fibre GROWING OUR ECONOMY AND CREATING JOBS • 8 246 direct permanent job opportunities created • 12 236 temporary job opportunities created • R1,716 billion direct new investment secured City of Cape Town Annual Report Executive Summary 2009/10 Despite the continued international fallout of the global economic crisis, the City managed to create 8 246 direct permanent job opportunities and attract over R1,7 billion in direct investment in 2009/10. 4 For most of the year under review (excluding the World Cup period), the decrease in international travel due to the global recession resulted in fewer international visitors to Cape Town, with only a 1% overall rise over 2009. The City is committed to contributing to the transformation of South Africa. Part of this commitment involves supporting small, medium and micro enterprises (SMMEs) and blackowned companies. During the 2009/10 financial year, the City purchased 57,96% (by rand value) of the products and services it needed from SMMEs and black economically empowered (BEE) businesses. R516 million was spent on upgrading the city’s electricity network, including improvements to substations, with another R623 million earmarked for continued maintenance in the coming year. During the year under review, the City again focused on meeting the water needs of its steadily growing population, providing an average of one tap for every 12,56 households – well above the national standard of one tap per 25 households. Unconstrained demand for water was reduced by 26,8%, marginally below the 27% target, while the total growth in water demand was limited to just 1,65% – the lowest since 2005. Water losses, as a percentage of total water consumed, were also reduced by 25,4%. All formal and 77% of informal households in Cape Town now have access to basic levels of sanitation based on the uniform servicing ratio in informal settlements and formal area sanitation reticulation. A further 6 656 toilets were installed in informal settlements during the year under review, which means that the City has caught up on its historic backlog in this area. R786 million was invested in upgrades to water and sanitation infrastructure. As part of the City’s commitment to encourage and enable ongoing development, many of the development Of all known households in Cape Town, 99% receive basic levels of solid waste removal – from weekly door-to-door collections to bagged refuse removals. The City managed to save 19,77% of the available airspace on its landfill sites – a good improvement on the 15,94% achieved in the previous year, and proof that the Integrated Waste Management application processes have been revised and streamlined. Bylaw is having a positive impact. 5 DRIVEN TO PROVIDE AN EFFECTIVE TRANSPORT SYSTEM •Initial services of Integrated Rapid Transport (IRT) system implemented •Centralised Transport Management Centre established •Road and intersection upgrades completed in time for the 2010 FIFA World Cup™ The City opened its R160 million state-of-the-art Transport Management Centre (TMC) in the period Cape Point, one of Cape Town’s many tourist attractions under review. The TMC is the first integrated public transport, traffic and safety-and-security management CREATING A SUSTAINABLE FUTURE FOR ALL CAPETONIANS centre in South Africa, and also one of the first of its •6,7% reduction in energy consumption in Cape As part of its drive to deliver better service in terms of metropole •2 333 households retrofitted with energy efficient devices As part of its fight against climate change, the City is implementing a detailed programme that links climate kind in the world. vehicle registration and licensing, the City opened two new motor vehicle registration and licensing offices in Milnerton and Parow in 2010. The Milnerton office effectively splits the motor vehicle registration and licensing function from traffic-related transactions, and change issues to the City’s ongoing development strategy. will reduce congestion and waiting times. More than 100 projects across 51 programme areas are May 2010 saw the launch of Cape Town’s IRT service. The aimed at making Cape Town a lower carbon, modern and MyCiTi fleet of buses lies at the core of the IRT system, sustainable city that can capitalise on its many competitive supported by dedicated bus lanes and enhanced rail advantages. services. The IRT will continue to be rolled out over the One of the key objectives of the City’s Climate Adaptation next two decades, and will serve to reduce congestion Plan of Action (CAPA) is to reduce electricity consumption in and cut overall carbon emissions. Cape Town by 10%. This is supported by the mass roll-out of solar water heaters to Cape Town residents. It is hoped that through this project more than 300 000 solar geyser units will have been bought and installed in Cape Town homes by 2014. As part of this commitment, Africa’s first Clean Development Mechanism (CDM) project – the energy efficient and solar water heater retrofitting of low-cost housing in Kuyasa – was completed during the 2009/10 financial year. The City is also working to reduce its own resource use through the planned energy efficient retrofitting of four City-owned administrative buildings. As of June 2010, 40 000 out of a total of 300 000 public streetlights have been fitted with energy-efficient highpressure sodium lamps. A third of Cape Town’s traffic lights (400 out of 1 200 intersections) have also been retrofitted with energy-saving light-emitting diodes (LEDs). The bus rapid transit forms the main component of the IRT system that aims to make public transport in Cape Town easier to use Review of the 2009/10 Financial Year INCREASING HOUSING PROVISION AND UPGRADING COMMUNITY FACILITIES •8 950 housing opportunities provided •Reduced accident rate at high-frequency accident locations by 14% •1 041 erven upgraded through the informal settlements •26% increase in arrests for drug-related crimes upgrade programme The City delivered 8 950 housing opportunities for households and individuals from poorer communities, and acquired more land to provide for Cape Town’s longer-term development needs. 320 rental units were completed, and the City also embarked on a major maintenance upgrade programme to refurbish its many rental units. 7 700 units have been targeted for improvement, at a cost of R1 billion, over the next five years. A number of initiatives have been undertaken to increase the City’s land holdings for development purposes. 165 ha of land was bought at a cost of R63,7 million, and another eight pockets of under-utilised public space were reserved for housing purposes. During the year under review, 90 affordable housing (GAP) units were built, while around 100 serviced plots were sold at discounted prices to owner-builders who could not access bonds. February 2010 saw the beginning of a strategic intervention aimed at improving the living conditions of the many thousands of so-called ‘backyard dwellers’ living in the yards of the City’s rental properties. The City also introduced an Informal Settlements Management Plan to improve service delivery to the 140 000 households in City of Cape Town Annual Report Executive Summary 2009/10 Cape Town’s more than 200 informal settlements. 6 KEEPING OUR CITY SAFE AND SECURE Uniform quality and maintenance standards have been •Successful implementation of City Disaster Management Plan for 2010 FIFA World Cup™ •100% success rate in the combating of illegal land invasions A key focus of the City’s Law Enforcement Plan is to combat anti-social behaviour, such as public drunkenness and drinking, excessive noise and disturbances, and other offences. During the year under review, 79 453 citations were issued for bylaw offences across the city while 4 899 cases of illegal land invasion were also successfully resolved. Two major intelligence-driven operations, Razor and Choke, took place during the year, and saw 955 arrests made for drug-related crimes. The City’s Traffic Services Department, in co-operation with a number of other role players, has managed to reduce the accident rate at identified high-frequency accident locations and undertook a number of operations aimed at curbing drunk driving. The City’s 107 emergency call centre capacity was enhanced to ensure the highest levels of service and response to people in life- and property-threatening situations. The number of medical- and trauma-related calls received continued to rise during the year under review, while fire-related calls decreased in line with the trend established over the past four years. City Emergency Services attended to around 3 700 incidents per month, of which 1 250 were fires. The Disaster Risk Management Centre launched a Protect Yourself Against Floods and Fires disaster risk reduction campaign in 20 high-risk informal settlements as a preparedness measure for winter flooding. agreed for all City facilities and, during the year under review, 78% of the City’s libraries, community parks, halls and sports field facilities met these standards. The City aims to ensure efficient law enforcement services 7 HEALTHY AND HAPPY PEOPLE AND COMMUNITIES •Air Quality Bylaw adopted •Slowed the rate of increase in tuberculosis (TB) •Reduced prevalence of antenatal HIV •Opened third substance abuse treatment centre •Placed 402 street people in rehabilitation and reintegration programmes During the year under review, air pollution in Cape Town exceeded WHO guidelines on 111 days – a significant improvement on the 165 days of the previous year. The City’s new Air Quality Bylaw was adopted by Council on 31 March 2010. The city’s infant mortality rate rose slightly to 20,76 out of every 1 000 births, which still compares very favourably with the national rate of more than 60 out of every 1 000. The rate of increase in TB per 100 000 residents continued to slow, reaching a figure of 821, which surpassed the target of 1 040 for the year. Against a target of 19,3%, the City achieved a reduction in the prevalence of antenatal HIV to 14,1%. The outpatient substance abuse treatment centres at Tafelsig and Table View clinics continue to do excellent work and, in October 2009, a third centre was opened at Delft South Clinic. During the year, the City’s libraries and sports and recreation facilities played host to numerous children’s development programmes. Special programmes were also held to cater for children during the longer-than-usual school holiday period due to the 2010 FIFA World Cup™. The City entered into, or built on, eight significant sporting partnerships, and hosted 17 major sporting events. Communication with residents and communities is vital A WELL-GOVERNED CITY •7th consecutive unqualified audit from AuditorGeneral •Spent 83% of capital budget and 97,4% of operating budget •Maintained positive credit ratings •Further improved responses in annual community satisfaction survey The City once again put its available operating and capital budgets to good use in delivering and maintaining infrastructure, delivering services and utilities, and working towards achieving its long-term vision. For the seventh year in a row, an unqualified audit was received from the Auditor-General and, for the fifth consecutive year, the City maintained its credit rating of Aa2.za (long-term) and Prime-1 (short-term) from Moody’s Investor Services. To promote good governance even further, Internal Audit facilitated Council’s adoption of the King Code of Governance for South Africa 2009 and the King Report on Governance for South Africa 2009 (King III). The City once again undertook its annual community satisfaction survey of 3 000 residents and 701 businesses. The results of the survey show that overall perceptions of the City’s performance have increased significantly over the past three years, with a steady increase in the number of respondents who generally perceive services to have improved across most service delivery areas. Cape Town has the highest number of accredited clinics in the country Review of the 2009/10 Financial Year SUMMARISED REPORT BY THE CHIEF FINANCIAL OFFICER Note: For more information on the 2009/10 City of Cape Town Financial Statements – see 2009/10 Annual Report or visit www.capetown.gov.za. Operating results The overall summarised operating results for the City for the 2009/10 financial year (in comparison to the approved budget) are shown below. The Statement of Financial Performance reflects a summary of income and expenditure, while the segmental operating results per service are shown in Appendix D to the annual financial statements. 2010 2009 2009 to 2010 Actual R’000 Budget R’000 Actual R’000 Growth % Property rates 3 837 920 3 813 865 3 237 649 18,54 Service charges 8 866 059 8 916 407 7 058 067 25,62 Grants and subsidies – operating 2 550 811 2 634 173 2 273 951 12,18 Finance income 516 415 505 386 666 643 (22,53) Other 888 985 877 109 966 265 (8,00) 16 660 190 16 746 940 14 202 575 17,30 5 619 692 5 672 269 4 565 158 23,10 690 956 829 161 903 813 (23,55) Revenue Expenditure Employee-related costs Impairment costs Net depreciation and amortisation expenses 610 074 576 849 390 953 56,05 Finance costs 601 733 540 448 407 966 47,50 3 667 765 3 705 691 2 878 228 27,43 839 677 774 973 696 704 20,52 Contract services 1 126 102 1 116 808 926 972 21,48 General expenses 3 000 042 3 383 634 2 863 686 4,76 16 156 041 16 599 833 13 633 480 18,50 504 149 147 107 569 095 2 024 806 2 021 161 2 970 310 (401 673) (402 692) (361 654) Surplus 2 127 282 1 765 576 3 177 751 Appropriations and taxation (1 718 876) (1 206 049) (3 311 050) 408 406 559 527 (133 299) Bulk purchases Repairs and maintenance Net operating surplus before taxation and minority interest City of Cape Town Annual Report Executive Summary 2009/10 Grant and subsidies – capital 8 Grant-funded assets financed from reserve* Net result Actual revenue has increased by 17,30%, while expenditure increased 18,50% between the respective financial years. A comparison of actual results to the approved budget, and explanations of material differences, is set out in the annual financial statements (Appendix C). * The grant-funded assets component included in the accumulated surplus represents deferred income to net of future depreciation charges over the useful life of the assets funded as such. Included in the Statement of Changes in Net Assets is a contribution to the capital replacement reserve of R948,47 million to support the capital renewal programme. 9 Capital expenditure and financing Capital expenditure incurred during the year amounted to R4,68 billion, which represents 83,12% (2009: 96,97%) of the approved capital budget. The percentage does not include a disputed amount of R130 million included in the budget comparative (refer note 49.2 – Annual Financial Statements.) Capital expenditure per service 2010 2009 Actual R’000 Budget R’000 Variance % Actual R’000 Rates and general 1 332 007 1 747 739 (23,79) 2 738 752 Roads and stormwater 1 588 087 1 856 251 (14,45) 759 847 Housing 228 579 345 888 (33,92) 226 936 Electricity 666 633 711 787 (6,34) 496 871 Water service (water and wastewater management) 576 767 648 855 (11,11) 699 558 Waste management (solid waste) 285 406 317 025 (9,97) 164 889 4 677 479 5 627 545 (16,88) 5 086 853 The aforementioned fixed assets were financed from the following sources: Source of finance 2010 2009 Actual R’000 Budget R’000 Variance % Actual R’000 838 276 925 475 (9,42) 451 830 External finance fund 1 782 933 2 252 945 (20,86) 1 609 435 Grants and donations 1 994 844 2 362 117 (15,55) 2 962 341 61 426 87 008 (29,40) 63 247 4 677 479 5 627 545 (16,88) 5 086 853 Capital replacement reserve Revenue A complete analysis of capital expenditure (budgeted and actual) per functional area is included in Appendix D to the annual financial statements; while Appendix B contains detail according to asset class. More details regarding external loans used to finance fixed assets are shown in Appendix A. City of Cape Town Annual Report Executive Summary 2009/10 www.capetown.gov.za