CfE Business Education
HUMAN
RESOURCES
The Role of Human
Resources – Lesson 3
LEARNING INTENTIONS SUCCESS CRITERIA
 To know the 4 roles
of Human Resource
Management and
to know why they
are important to a
business
 I can identify the 4
roles of Human
Resource
Management
 I am able to briefly
describe the role of
training and
development
 I understand the
importance of this
to a business
What are the 4 Roles of Human Resource
Management?
 Recruitment and Selection of Staff
 Training and Development
 Staff Welfare
 Working Practices
Training and Development
Once a business has employed a
person they will offer training and
development opportunities
 To improve their skills and to learn new
ones
 This will allow them to become more
efficient at their job
 It will also enable them to apply for
promotion
Training and Development
Organisations can offer 3 types of
training.
 Induction training
 In-house training
 External training
Training and Development
Induction training is given to new
employees and includes




safe methods of working
location of the job
equipment to be used
meeting your new colleagues
Training and Development
In-house training takes place in the
workplace
 Sitting next to Nellie - working alongside an
experienced member of staff
 Work shadowing - observing an
experienced member of staff as they do
their job
 Mentoring - being assigned to another
member of staff whom you can go to for
help and advice
Training and Development
External training takes place away from
the workplace
 At a college so training may lead to
a recognised qualification
 At a Training Centre where experts
teach the most up-to-date skills and
techniques
Training and Development
Development means giving employees
time to improve their performance in the
workplace
 Job appraisal is when a manager
and a worker meet to discuss how
the worker is progressing.
Training and Development
During Staff Appraisal





strengths and weaknesses are noted
training needs are agreed
achievements are recognised
good performance is rewarded
targets can be set
Training and Development
Organisations who regularly train their
staff and operate an on-going staff
development programme are
regarded as good employers.
 This means they attract high calibre
applicants
 Existing staff are motivated and are
less likely to leave