Rutgers Undergraduate Program
Long-Term Care Management
10:501:342:01
Syllabus-Spring 2015
Class meetings:
Date and time:
Location:
Wednesdays, 6:40-9:30 P.M.
Douglass/Cook-HCK 122
Credits:
3 Credits
Professor:
Roberto Muñiz, MPA, LNHA, FACHCA
President and CEO
Francis E. Parker Memorial Home Inc.
Email: roberto.muniz@Rutgers.edu or rmuniz@feparker.net (preferable)
(732) 565-2513
Office hours:
Before class or by appointment
Course Description:
Course will introduce administration and management techniques, standard practices, and
provide real-life experience from a seasoned Long Term Care Administrator. Course will prepare
students for a career in Long Term Care Administration. Emphasis is placed on Skilled Nursing
Home Care, Assisted Living, Adult Day Care, Home Health Care, Hospice, and Senior
Retirement Communities.
Course Overview:
This three credit course will introduce students to a variety of management techniques and
practices required for a career in long-term care administration. Upon completion of this course,
students will expand their knowledge of different long-term care services and settings;
understand professional standards and performance requirements; identify standards of care and
services; describe the long-term care organization structure; understand the basics of LTC
financial management; track current/future long-term care trends; and develop the core skills
necessary to effectively manage staff and finances in the LTC industry as an administrator.
Required Texts:
Douglas A. Singh, Effective Management of Long-Term Care Facilities, Second Edition, Jones
and Bartlett Publishers.
Students will be responsible for weekly reading assignments. Additionally, handouts will
periodically be provided in class and/or on-line. Students are expected to complete all reading
assignments before the lecture date shown on the course schedule. Students should be prepared
to discuss all reading assignments in class.
Grading Criteria:
 10% Attendance
 10% Class Participation
 20% Current Events and Case Study individual
 30% Midterm Exam
 30% Final Exam
Final Grade:
A = 93 or higher
B+ = 88-92
B = 83-87
C+ = 78-82
C = 73-77
D = 68-72
F = Below 67
Numerical Equivalent
4.0
3.5
3.0
2.5
2.0
1.0
0.0
Current Events and Case Study:
Over the course of the semester, each student will be required to bring in and present current
event articles. Topics should focus on issues currently effecting long-term care, leadership,
culture change in LTC, future trends, ethical issues, the aging process, and/or older adult health.
Article sources may include but are not limited to: newspapers, peer-reviewed journals, and/or
professional organizations. Students should be prepared to provide a 5-10 minute oral
presentation of their current event in class. Presentations should summarize the article, identify
the underline issues of the case, identify the most effective strategies for resolving the issue,
support or not support the issues, provide alternative plan, etc. Case studies will provide the
student with an opportunity to apply the skills and techniques they have learned in class to a reallife scenario.
Class Participation/Attendance:
All students are expected to attend class as scheduled and actively participate in class
discussions.
Midterm Exam:
The midterm exam will cover material from assigned readings, lectures, and class discussions.
Exam format will include true/false and multiple choice. Unless the absence is authenticated by
the University, no make-up exams will be provided.
Final Exam:
Last Day of Class, no make-up exams will be provided.
Academic Integrity:
This course follows the Rutgers University Policy on Academic Integrity. Any involvement with
cheating, the fabrication, or invention of information used in an academic exercise, plagiarism,
facilitating academic dishonest, or denying others access to information or material may result in
disciplinary action being taken. Breaches of academic integrity can result in serious
consequences ranging from reprimand to expulsion. The University’s policy on academic
integrity can be found at: http://academicintegrity.rutgers.edu/policy-on-academic-integrity
Disability Accommodation:
Any student who believes that she/he may need an accommodation in this class due to a
disability should contact the Office of Disability Services, Kreeger Learning Center, 151 College
Avenue; dfoffice@rci.rutgers.edu; 732-932-2847. Students must have a letter of accommodation
from the Office of Disability Services in order to receive accommodations
Course Schedule:
Week/Date
Readings
Lecture Topic
1 – January 21st
Chapters: 1
Introduction and Class Overview
 Review course objectives/expectations
 Address Honor Code
 Overview of Long-term Care
 Nature of LTC
 Clients of LTC
 The LTC Delivery System
2- January 28th
Chapters: 2 and 3
Long-term Care Policy: Past, Present and Future
 Policy Overview
 Historical Perspective
 Current State of Long-Term Care Policy
The Long Term Care Industry
 The provider Sector
 The Insurance Sector
 Long Term Care Professionals
 The Ancillary Sector
3 –February 4th
Chapters: 5 and 6
Legal environment
 Type of ownerships
 Licensure, Certification and Accreditation
 Patient Rights
Regulations and Enforcement
 Purpose of regulations
 Survey and Enforcement
 Life Safety Code
 OSHA and Workplace Safety
4 – February 11th
Class Tour at Francis E. Parker Home (1421 River Road,
Piscataway, NJ.)

5 –February 18th
Chapters: 7
Special Guest and Panel Discussion
Financing and Reimbursement



6 – February 25th
Chapter: 15 and 16
Private Financing
Medicare
Medicare Prospective Payment System
 Medicaid
Effective Governance, Leadership and Management





Governance and Corporate Compliance
The Executive Roles
The effective Administrator
Leadership
Management
Effective Human Resources and Staff Development
 Human Resource Management and Planning
 Staff Recruitment and Compensation
 Staff Licensure, Certification and Registration
 Staff Development
 Labor Relations and Employment Law
Midterm Exam
7 – March 4th
8 – March 11th
Chapter: 8
Internal Environment and Culture Change
•
Philosophy of care
•
Challenges to full integration Clinical Organization
•
Modern Architectural Designs
•
Aesthetics
•
Culture Change
9 – March 18th
No Class- Spring Recess
10 – March 25th
Chapters: 9, 10 and Organization and Delivery of Services
11
 Social Services, Admission and Discharges
 Medical Care, Nursing and Rehabilitation
 Recreation and Activities
11 – April 1st
Chapter: 12, 13 and
14
Organization and Delivery of Services
 Dietary Services
 Plan and Environmental Services
 Administrative and Information Systems
12 – April 8th
Chapter: 17
Effective Marketing and Public Relations
 Marketing: its philosophy and Essence
 Function and Goals
 Strategy
 Implementing the Marketing Mix
 Customer Relations and Public Relations
13 – April 15th
Chapter: 18
Effective Quality and Productivity Management
 Productivity and Quality
 What is Quality
 Regulatory Minimum Standards
 Quality Improvement and Quality Culture
14 – April 22nd
Special Panel of Administrators
 Administrator in Training Process
 100 Hours Course
 Tips for selecting site and preceptor
 Professional Development alternatives
Final Exam Review
15 –April 29th
Last day of Class and Final Exam
Note: Syllabus subject to additional revisions