VAIBHAV SURI
576, Main Street Apt-B Hackensack New Jersey 07601
Email: vaibhavsuri2@gmail.com, Mobile: 201-281-4029
Professional Summary:
Motivated and result oriented IT professional with strong analytical and communication skills, with over 7 years
of experience as a Business Analyst in IT domain of multifarious industries including Finance, Insurance,
Banking and other industries. Supported business operations through analysis of key performance indicators and
trends and rapidly adapted to new technologies. Expertise with a broad range of financial software. Excellence
in Finance modeling- Risk/Quantitative Analysis-Financial Statement Preparation (Profit and loss
statement, Balance sheets and Financial ratios, Cash flow statements and Income statements)
Educational qualification:
MBA Finance from Fairleigh Dickinson University, Hackensack, NJ, having below as major courses:
 Investment Analysis
 Risk Management
 Financial Instruments
 Capital Budgeting
 Money & Capital Markets
 Short Term Finance Management
Specific Expertise:
 Extensive experience in Software Development Life Cycle (SDLC), Project management life cycle
(PLC) and software development methodologies such as Agile, RUP and Waterfall.
 Excellent skills in gathering Business requirements, facilitating Joint Application Development (JAD)
sessions, developing User stories, Acceptance Criteria, creating Business Requirements Document
(BRD) and Functional Requirement Specification (FRS) documents.
 Experienced with analyzing current/proposed business processes and functionality enhancement
requests to work out various scenarios that system must handle.
 Worked as a liaison between business users, IT designers and developers to clarify questions and
processing issues related to system requirements.
 Demonstrated business knowledge on Unemployment Insurance, banking rules like: NACHA Rules on
Internet ACH Debits, ACH Risk Management, ACH File format and Regulation E and Fixed Income
Instruments
 Good knowledge and understanding with Fixed Income(Bonds), Equity (Stocks, ETF),
Derivatives and Swaps (Interest Rate Futures, Interest Rate Swaps, Options, Equity Swaps, Credit
Default Swaps), FX (Euro dollar Futures, Cross Currency Swaps,) and Repos.
 Good understanding of the trade life cycle.
 Familiar with models like Black Scholes, Capital Asset Pricing Model(CAPM).
 Knowledge of Dodd-Frank Act, Sarbanes–Oxley Act (SOX) and other regulatory reforms.
 Skilled in eliciting user demands and translating them to data, functional and usability requirements.
Extensive experience in visualizing the design of the system by UML diagrams, ER Diagrams and web
page mock-ups
 Strong expertise in evaluating the gap between AS-IS processes and TO-BE Processes (Gap Analysis),
working with Requirements traceability matrix ,Business Process Mapping and Business Reengineering
 Proven track record in Data analysis and mapping, Change control combined with analytical problem
solving and decision making capabilities.
 Worked in all the phases of Project life cycle. Project management experience; preparing project charter,
work break-down structure (WBS), Gantt chart etc.
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Expert at applying the UML methodology in IT analysis. Writing business use cases, activity diagrams,
state-chart diagrams and sequence diagrams.
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Expert at preparing Reporting Specifications and maintaining requirements, requirement traceability in
Rational Requisite Pro.
Has ability to organize, document and track test performance, changes and defects using the QA toolsTest Director, Quality Center and incorporated change request in Clear Case ,PVCS Version Manager.
Expert at enterprise business process modeling tools like MS Visio, MS Project, Rational Rose, Rational
ClearQuest, Requisite Pro.
Hands on experience on deriving Test Case Requirements from Scenario Lists and Use Cases
Proficient in developing test plans, writing test scenarios and conducting User Acceptance Testing
(UAT)
Team player with outstanding analytical, interpersonal and communication skills.
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Technical Skills:
Business Analyst Tools
Rational Requisite Pro, Rational ClearQuest, Rational Rose, Microsoft
Office Suite – Visio, Share point
Operating Systems
Windows XP/95/98/2000, Vista.
Databases
Microsoft Access, MySQL, MS SQL Server.
Version Control Tool
Rational Clear Case, PVCS version manager.
Test tools
Quick Test Professional (QTP), Quality Center, Test Director, Clear
Quest
Software
Application TOAD Issue Management, SODA, Rational Clear case, TOAD, File
Tools
Aid, DB Artisan Rapid SQL, TWS Manager, Ultra Edit, Microsoft
Outlook, Lotus Notes, Test Director, Quality center, QTP, Core FTP.
Professional Experience:
State Farm, Bloomington, IL
August 2011-Present
Senior Business Analyst
State Farm (SF) currently has more than 90 insurance products ranging from Auto Ins, Fire, Renter and Condo
insurance. Each product that customers buy today runs on an ICP platform which has a separate individual
database for each product. State Farm has to bear a huge overhead cost as it pays millions each year on
maintenance. Customer driven evolution (CDE) is a project that would bring all of SF products in ICP/TP
platform (one database) and would further help to create 2 new applications i.e. Transaction management and
CRM. These new applications would allow customers to bundle their products and provide them means to
inquire about all products at one place.
Responsibilities:
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Work Closely with SMEs in the entire Mortgage Life, including Loan Application, New Loan Setup,
Payment Application Administration, Collateral Inspection and Monitoring, as well as Asset
Management and Portfolio Analysis and management.
Managed the milestones related to every task, assuring the deliverables are submitted within the defined
timelines, by creating the time charts and schedules.
Elicited and gathered business requirements following Agile methodology and using Case Complete.
Responsible for creating and monitoring the project deliverables matrix to organize and identify the
resources responsible for delivering the related materials.
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In charge of managing all the documentation related to the project on the Sharepoint, while
creating and have various documents created by different team members making sure the timely
uploads, revisions and the version control of each document. Also, managing the access rights given to
all the different users of Sharepoint based on the role defined for every team member.
Created different various documents, folders time charts, Team calendars and Leaves calendar etc.
on the Sharepoint
As the part of the business team, involved in gathering, eliciting and documenting the information from
a variety of sources following Agile methodology.
Conducted interviews and JAD sessions to develop the architectural solution, meeting the business
requirements, resolve open issues, and change request.
Creating and dealing with logical data modeling, workflow modeling, Use Case analysis, and
business process modeling.
Working with the tools like Ms Visio, case complete to represent Use Case Development and ER
Diagrams (Activity diagrams, sequence diagrams, Collaboration diagrams, class diagrams) using UML,
Ms Visio and Case complete.
Used the Unified Change Management from Rational to track changes in multiple artifacts by versioning
artifacts, associating requirements to the specific change request and to streamline the defect/change
tracking process.
Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
Regular discussions and reviews on the format and allocation of the data fields and the records, and to
identify the issue/ gaps and the appropriate solutions with the stakeholder, business users and the
Data warehouse team.
Assisted with the development of metric measurement and reporting to identify Change Management
trends along with recommending plans to remedy trending issues.
Responsible for Test cases, Test scenarios, Test plan, Unit testing, system testing, system integration
testing, Black box testing and conducting UAT(User Acceptance Testing).
Created the User Interface manual for the web users and ISA Guides for the security administration
based on the GUI functionality and the user accessibility decided by the business and the stakeholders,
while being adhered to the compliance.
Environment: Rational Suite (RUP, UML with Rational Requisite Pro), SDLC, Sql server
2003,WindowsNT/2000, OOA, MS Visio and MS Office (Word, Excel, PowerPoint, Project)
Merchant Financial Corporation, New York, NJ
May 2010-June 2011
Senior Business Analyst
Merchant Financial Corporation is a sister firm of Merchant Factors Corporation which offers asset based loans
for small growing businesses. The client needs are constantly reviewed and credit lines can be adjusted
accordingly. A client server application called risk analysis and control system (RACS) was created. The goal
of this project was to provide a tool to conduct the risk assessment of a potential customer and also to reevaluate the risks involved with a current customer. This tool involves authenticating the customer, check
current credit limit and previous credit lines, payment history, billing process (Contract billing), fraud history,
collections, business history, frequency of credit card usage, etc.
Responsibilities
 Meetings with the stakeholders to understand the scope of the project and gathered and documented the
requirements.
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Interviewed the Subject Matter Experts (SME) and carefully recorded the requirements by asking detail
questions and documented all the requirements so that they could be understood by both business people
and technical teams.
 Developed and managed the formal Software Development Life Cycle (SDLC) Methodology which
includes Configuration Management, Requirements Management, UML Analysis and Design.
 Closely interacted with designers and software developers to understand application functionality and
navigational flow and keep them updated about Business users sentiments.
 Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams so
that developers and other stakeholders can understand the business process.
 Created the user requirement specifications and helped convert them to functional requirements and
managed them in Rational Requisite Pro with proper traceability to the system requirement specifications
(SRS) and also created the business vision document and glossary.
 Create new, user-interface (UI) designs, mock-ups, wireframes and prototypes.
 Documented workflow according to RUP specifications and adhering to UML standards.
 Used Rational Clear Quest to manage and track defects, prioritized defects with each build and made sure
that they were communicated to the affected teams.
 Extracting and transforming data (as per the Business Rules/logic) from source systems to provide a
consistent structure for the data warehouse environment.
 Incorporated billing process and collection through oracle DB.
 Involved in data mapping and data normalization of the data throughout the cycle.
 Worked with other Business Analysts to extract the required data to be fed in to the centralized repository.
 Performed different testing like unit testing, system testing, functional regression testing.
 Involved in preparing a simple and detailed User manual for the application for intended users.
Environment: RUP, UML, JAD, Rational Rose, UAT, MS Office, Oracle 8i, SQL, Windows.
Deutsche Bank, New York, NY
Feb 2009- April 2010
Senior Business Analyst
Deutsche Bank is a leading global investment bank with a substantial private clients franchise.
Enhancement of Fixed income portfolio management system that was developed specifically to provide their
most valuable advisory services to clients, and combines portfolio reporting (PDW), total portfolio risk analysis
reporting into one data mart.
Responsibilities:
 Performed overall business analysis and impact study to document the business lines and general
functions to be supported by the project, enabling the client to validate cost and resource assumptions
regarding the system.
 Supervised and managed projects from inception to implementation, ensuring that project management
methodology is followed throughout the project lifecycle.
 Worked with Business Systems Analysts, Managers, IT professionals and Senior Management to ensure
that projects are properly defined and deliver expected efficiency gains, revenue enhancements,
increased customer-service levels and/strategic advantages.
 Participated in the development of project documents including: design specifications, use cases, project
plans, status reports, etc. using established methodology deliverables.
 Prepared detailed implementation plan for a Project based on which define roles, responsibilities and
milestones.
 Performed standard Management tasks including Performance Reviews, work assignment, and
counseling.
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Led/participated in meetings at the operational and project level, provide continuous feedback on project
status; offering constructive options to ensure project tracks to original expectations.
Identified resources and/or scheduling conflicts; change in project scope; function as an escalation point
to keep all parties aware of overall project impact, facilitating management decisions at the earliest
possible time.
Managed conflict and negotiate resolution by identifying business risk and recommend options to
business stakeholders to make sound business decisions.
Translated Technology issues into business terms, which can be understood by business managers.
Developed overall aggregate planning to support aggressive growth targets.
Developed and implement streamlined processes and key KPIs (Key Performance Indicators) to reduce
cost and increase customer loyalty.
Worked with business clients and other infrastructure groups to resolve business and systems issues.
Environment: Windows XP, MS Office Suite, MS SharePoint, Test Director, MS Visio, Oracle, .Net,
HTML, ASP, XML, Java/J2EE, MS-Project.
Wells Fargo Home Mortgage, Eagan, MN
June 2008 - Jan 2009
Senior Business Analyst
The project was aimed to develop a repurchase enhancement application to serve the needs of any investor when
the loan they have purchased are deficient for any reasons. The objective of repurchase application was to validate
the claim made by the investor and deny the demand, appeal the demand, approve the repurchase the loan or
indemnify the loan, as appropriate. In addition to an investor demand, the repurchase referral could also be sent by
departments within WFHM. The system chosen to deliver the functionality for the Repurchase Enhancement was
called ARROW. The interface was a Loan GUI.
Responsibilities
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Worked heavily on SQL Server database to extract data and build Business reports.
Prepared Business Requirement Documents (BRD), Functional & Non functional requirement
Documents (FRD & NFRD), process flows, business & system use cases.
Analyzed data and created both Class Diagrams and ER Diagrams for designing databases which was
Microsoft SQL Server 2008.
Applied Unified Modeling Language (UML) methodologies to design Dataflow Diagrams, Sequence
Diagrams and ER Diagrams using Microsoft Visio.
Strong in preparing business cases, use cases, Business and technical architecture, state charts, wire
frames, activity diagrams, story boards, UI screens, interviewing stakeholders, conducting JAD sessions,
strong in querying databases, very comfortable with Data and BPM, UML, MS Visio, Business process
modeling, strong in preparing and delivering presentations to support other functional departments like
sales, marketing etc. Good at writing Business rules.
Extensive experience with iterative life cycle methodologies and processes (RUP, Unified and Agile) as
well as traditional Waterfall and SDLC processes.
Performed Risk Analysis to identify the business critical and high-risk areas of the application.
Conducted presentations of the Q/A test results with analysis to the stakeholders and users and
documented modifications and requirements
Analyzed and Documented Business Requirement Document (BRD), Functional Specification
Documentation, and System Requirement Documentation,
using UML methodologies
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Helped maintain and prioritize lists of outstanding application issues and user enhancement requests
Environment: Rational Suite (RUP, UML with Rational Requisite Pro), SDLC,
2003,WindowsNT/2000, OOA, MS Visio and MS Office (Word, Excel, PowerPoint, Project)
Sql
server
United Airlines, Chicago, IL
April 2007- May 2008
Business Analyst
United Airlines operates more than 3,600 flights a day to more than 210 U.S. domestic and international
destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key
global air rights in the Asia-Pacific region, Europe and Latin America, United is one of the largest international
carriers based in the United States.
Worked with the e-Business group at United Airlines. The project consisted of development of world class
internet corporate booking tool.
Responsibilities
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Planned, and executed test activities involving creating test data, and implementing test cycles for
several builds of Release 1, from test planning through production launch.
Worked with Business Users to create Use Cases.
Ensured Company Policies & Procedures are followed.
Assisted the Team Lead in Test Strategy Development in a bid to lead a team of 3 testers.
Primarily involved in designing Test Plans.
Participated in meetings with other Business Analysts, and sponsors to ensure the project lifecycle
success, as well as to mitigate risks involved in software & test development.
Created Test Scripts using Mercury Quality Center
Allocated test sets, scripts, and defect-writing instructions to all members of the team.
Participated actively meetings well in advance of the build-release to ensure release(s) primarily
comprised entire test-coverage, as well as incorporated bug-free environment.
Ensured the regression tests were successfully planned, and covered areas that primarily influenced the
correct functioning of new functionality.
Prepared detailed Test Plans and Test Cases by understanding the Business Logic and User
Requirements for Manual Testing.
Documented, tracked, and communicated test results, defects and unresolved issues using Quality
Center.
Manual Testing & Automated Testing using QTP done for GUI, Functionality and Regression.
Allstate Corporation, Roanoke, VA
April 2006 - March 2007
Business Analyst
The Allstate Corporation is the nation’s largest publicly held insurance company dealing with major lines of
insurance, including auto, property, life and commercial.
Worked as a Business Analyst for leading provider of auto, property, and casualty insurance. Project involved
Web-based online submission of insurance claims
Responsibilities:
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As a liaison between the developers and management, was instrumental in resolving conflicts between
stakeholders and technical development teams
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Helped manage risk analysis and mitigation plans, status reports, and client presentations; prepared
business process models, defined milestone deliverables, and established critical success factors
Gathered requirements during inception phase, documented and delivered functional specification
documents, conducted UAT.
Participated in meetings with the developer and the QA team to facilitate the requirements
understanding process, data collection, data analysis
Reviewed development plans, quality assurance test plans and user documentation to ensure correct
interpretation of original specifications
Assisted Project Manager in development and documentation of Project Plan
Closely worked with SMEs and Identified, researched, analyzed, and defined key issues of the Business
flow
Performed Risk Analysis to identify the business critical and high-risk areas of the application.
Worked as an Interface between the users and the different teams involved in the application
development for the better understanding of the business and IT processes.
Conducted JAD Sessions with various stakeholders at various phases of the Software Development Life
Cycle (SDLC) to discuss open issues and resolve them.
Monitored client expectations and conducted user interviews.
Identified and Analyzed key potential Risks along with the entire Project Development Life Cycle,
Developed Risk Mitigation Plan, and assisted PM in Risk Management
Collaborated with the Project Managers in Tracking and Managing Project Development Process
Conducted Gap Analyses, Developed Questionnaires, and Gathered User Requirements by Interviews,
user meeting, and Requirement Elicitation Sessions
Analyzed and Documented Business Requirement Document (BRD), Functional Specification
Documentation using UML methodologies.
Conducted User Acceptance Testing
Charles Schwab, Austin, TX
August 2005-March 2006
Jr. Business Analyst
Project Profile:
The module that I worked on was online trading and portfolio management, a comprehensive trading system.
Modules cover origination through Mutual Funds, Stocks and derivatives trading management tools. This
application allows users to view current asset allocations, detailed holdings, customizable bond maturity
schedules, historical market values, placing order, tracking the pending transaction information.
Responsibilities:
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Responsible for defining the scope and defining business rules of the project, gathering business
requirements, doing gap analysis and document them textually or within models.
Implemented and followed the Rational Unified Process throughout the SDLC
Responsible for writing Functional Requirement Specifications (FRS) and User Requirement
Specification (URS) for online system.
Understand and articulate business requirements from user interviews, and workshops and then convert
requirements into technical specifications in Rational Requisite Pro.
Implemented RUP and followed through each phase of RUP during the Software Development Process.
Conducted and coordinated JAD session with different technical teams and other stakeholders.
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Analyzed Business Requirements performed gap analysis and segregated them into high level and low
level Use cases, Activity Diagrams / State Chart Diagrams and Robustness Diagram using Rational Rose
according to UML methodology thus defining the Data Process Models.
Worked in maintaining and managing versions control and change control using Rational Clear Case.
Participated actively in requirements and design reviews.