Quality Global Sourcing Strategies in a Volatile Environment Service ELC Procurement Best Practices Cost Leonardo DeCandia, P.E. October 12, 2010 Global Procurement Global Indirect Procurement 1 Presentation Agenda • • About the Estee Lauder Companies About the Presenter • Sourcing Practices at ELC • Current & Evolving Challenges • Tactics & Strategies • Q&A Global Procurement Global Indirect Procurement Quality Service ELC Procurement Best Practices Cost 2 The Estee Lauder Companies Inc • Founded in 1946 • $8 Billion in Sales • Over 25 Brands/Over 40 Global Affiliates • Prestige Beauty Segment • A Culture of “High Touch” – Unique Connection to the Consumer • Building & Investing on a Tradition of Excellence Global Procurement Global Indirect Procurement Quality Service ELC Procurement Best Practices Cost 3 Leonardo DeCandia • 15 Years @ J&J; Last Role – Head of Supply Management Consumer Companies • 8 Years @ Roche; Last Role – Chief Supply Officer Pharma NA • 4 Years @ AmerisourceBergen; Last Role – SVP/CPO Supply Chain Management • Part Time Lecturer – Rutgers University Graduate School of Business • Chair Emeritus – Rutgers University Supply Chain Center Global Procurement Global Indirect Procurement Quality Service ELC Procurement Best Practices Cost 4 ELC Procurement Balanced Approach to Supply Base Management • Adherence to ELC Standards & Expectations • Robust & Reliable Quality Systems • Consistent & Repeatable Global Execution • Adherence to Promise Date • Responsive & Flexible to Change • Clear Understanding of Priorities Quality Service ELC Procurement Best Practices Cost • Global Systems & Tools • Organizational Training & Development • Investment in Innovative Practices & Technologies Global Procurement Global Indirect Procurement •Wednesday February 10th, 2010 • Marketplace Leadership • Continuous Improvement Mindset • Optimal Asset Utilization Current & Evolving Challenges • • A Cautious Supplier Base – Is this recovery sustainable? A Dynamic Geopolitical Environment – The changing of the guard in Asia & the reindustrialization of the US & Europe? • An Overleveraged Consumer in the Major Markets – Can the growth of emerging markets off-set the revenue loss? • The Constant Need to be Quicker & More Efficient – Procurement’s role in facilitating access to innovation and expansion of profit margins? Global Procurement Global Indirect Procurement Quality Service ELC Procurement Best Practices Cost 6 ELC Procurement Priorities & Focus 1. 2. Direct Material Sourcing • Global Brand Leads (Experienced & Integrated Resources) • Global Category Leads (Leadership @ Source Supplier) • Global Innovation Lead (Integrated w/R&D Colleagues) Third Party Manufacturing • Global Strategy & Supply Management • Consolidate Suppliers Based Upon Core Competencies • Formal Innovation Management Practices 3. Indirect Procurement • Global Buyer’s Network w/Regional Hubs • Global/Regional/Local Category Management Processes • Global Roll Out of SAP with Common Data & Policy 4. Organizational Development & Investment • Common Category Practices for All Procurement • Rotation Programs – Cross Brands, Regions & Procurement • Training in Performance Management Global Procurement Global Indirect Procurement Quality Service ELC Procurement Best Practices Cost 7 Tactics & Strategies for the Current Environment Service Quality • Full Understanding of Global Regulatory Environment • Dynamic Measures & Supplier Reward Systems • Early Supplier Engagement in Design for Execution • Metrics: Quality @ receipt; % suppliers @ highest level; etc Quality Service • Global Center-Led Policy & Processes with Regional Execution • Lead Time Reduction Programs & Capacity Planning • Innovation in Common Platforms with Brand Customization • Metrics: On time delivery; flexibility to change; lead time average; etc ELC Procurement Best Practices • Organizational Design Aligned with ELC Strategy • Core Competency Focus Integrated & Complementary to Business Partner Needs • Procurement Professional Development @ Global Level • Metrics: Training hours; retention levels; high potentials %; etc Global Procurement Global Indirect Procurement Cost Best Practices Cost • Brand Driven COGS Targets with Procurement Programs • Category Life Cycle Management & 5 Year Pipeline Plans • Global Market Expertise & Dynamic Supplier Management • Metrics: COGS; year to year savings; supply base consolidation; etc 8 Q&A Quality Service ELC Procurement Best Practices Cost Thank you Global Procurement Global Indirect Procurement 9