Pharma Contract Management Software Evaluation
Mindlance Solution
Client Profile

Our client is a leading investor in expanding technology
companies. Mindlance was contracted to perform an
assessment of an emerging software vendor in the commercial
and government contracting industry.

Results of the assessment were used to decide if they should
provide angel funding to this software company.

Goals of the assessment were to evaluate potential of this
software company, the existing and future state of the market
and comparison of potential competitors.
Client Benefits
•
•
Our client has been able to gain a better understanding of the
current market, feature/function and technology comparison
The software company was able to learn high level gaps in their
software and organization itself.
Mindlance was involved in assessing the company in 3 areas:
Market Assessment
•
Software vs Outsourcing: an analysis was conducted on how pharma
companies of various sizes handle commercial and government contracting.
This analysis included a definition of revenue tiers, calculation of the size of
each tier and how companies in each tier handle their contracting operations.
•
Competitive Landscape: a review of the history, current state and future
outlook of all competitive software companies was conducted.
Technical Assessment
• Organization: the current structure of their product development and QA
teams were analyzed for current state, liabilities, scalability and technical
competence.
• Processes and Documentation: a review of their SDLC, product management,
release schedule and product documentation was conducted.
• Technology: an assessment of the current and future technology used was
conducted. The following areas were included
•
Back End
•
Database
•
Data model
•
Front End
•
Front end development language
•
Data conversion and integration architecture
•
Alert and notification architecture
•
Customization methodology
•
Reporting architecture
•
Installation landscape
Product Assessment:
• Feature/Function: an in depth review of system functionality was conducted to
evaluate the effort required to build required features into the system to
strongly compete in the industry.
• Usability: overall usability of the system was evaluated to determine ease of
use, number of clicks/screens, access to the data
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Commercial Contracting Systems Implementation
Mindlance Solution
Client Profile

Our client is among the top 10 specialty pharmaceutical
companies worldwide and is differentiated by focus on
innovation and customer orientation. Our client leads the
industry by focusing on research and development efforts in
five distinct areas Diagnostic Imaging, Hematology/Cardiology,
Oncology, Specialized Therapeutics and Women's Healthcare.

Our client selected the I-many CARS NG application to
automate their rebate and chargeback processing functions.
Mindlance resources were engaged to provide technical
leadership on the implementation project.
•
Mindlance resources were engaged by I-many to serve as technical architect
and lead on I-many’s first implementation of CARS NG with full data
integration with SAP. Our client went live in February 2008.On this project
Mindlance resources were responsible for the following:
•
•
•
•
Initial requirement gatherings and planning
Overall technical lead/architect for all data integration and implementation
Installation and configuration of all of their environments
Designed and developed multiple enhancements for functionality that was
not part of base product and was required for the implementation
• Designed and developed over ten data interfaces both inbound and outbound
• Worked closely with I-many engineering team in resolving any base product
issues
• Provided technical training to client resources
• Designed and created a reporting solution from scratch including nightly ETL
• Mindlance is providing one full time Business Analyst and one fulltime Technical
Analyst to provide long term production support of I-many CARS NG.
Client Benefits

• Day to day support of contracting operations and troubleshooting application
and configuration issues
• Liaison between IT Team, Business Users and I-many.
• Initial requirement gatherings and planning for new requirements.
• Responsible for preparing all design documentations and getting proper
approvals
• Enhancements in the base product in order to process master data, rebates,
chargebacks and build interfaces between SAP and CARS NG
• Performed various complementary functions including database tuning, data
auditing, ad-hoc reporting, technical training and help troubleshooting any
issues around ECMF and CARS NG
• Worked closely with I-many engineering and support team in resolving any
base product issues
• Involved in continuous data improvement effort.
Our client has been able to realize full benefit of the I-many
solution to capture duplicate/invalid rebate and chargeback
submissions line items, accurately validate current membership,
automate the contract maintenance and bid award notification
process and process claims on a timely basis.
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Merger of Commercial Contracting and Medicaid Rebates Systems
Mindlance Solution
Client Profile

Our client is a Japanese research-based human health care
company
that
discovers,
develops
and
markets
products
throughout the world. Our client focuses its efforts in three
therapeutic
areas:
integrative
neuroscience,
•
The goal of this project was to combine systems and operations in the areas of
Commercial Contracting and Medicaid Rebate processing into a single system
for the combined company.
In the Medicaid Rebate area, the goal was to transfer summary level data from
one company’s I-many Medicaid system into our client’s I-many Medicaid
system and use only our client’s I-many Medicaid system to manage this
function going forward for the combined company.
In the Commercial Contracting area, the goal of the project was to transfer
contract, customer, membership, eligibility and historical transaction data from
I-many DPS system into our client’s I-many CARS system and use only the Imany CARS system to manage this function going forward for the combined
company.
Scope of the project also include ensuring historical data was converted into
their government contracting system (ModelN)
•
including
neurology and psychiatric medicines; gastrointestinal disorders;
and
integrative
oncology,
including
oncotherapy
and
•
supportive-care treatments. Through a global network of
research facilities, manufacturing sites and marketing affiliates,
our client actively participates in all aspects of the worldwide
healthcare system. Our client forecasts group sales of 739
•
billion yen in FY2007. More than 50% of the group sales are
derived from businesses outside of Japan.

Our
client’s
company
recent acquisition of
another
pharmaceutical
Client Benefits
created a need to combine systems and operations
for both the government and commercial contracting areas.


On the Medicaid Rebate processing side, our client and the

Our client has been able to retire the legacy applications being used by the
company they purchased were using independent instances of
company the acquired and streamlined their contracting operations across the
the I-many Medicaid system to support their operations.
2 companies.
On the Commercial Contracting side, one company was using Imany’s DPS system and while our client was using I-many
CARS system.
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Commercial and Government Pricing Projects at Leading Generic Pharma Co.
Mindlance Solution
Client Profile

Our client is a global pharmaceutical company specializing in
the development, production and marketing of generic and
proprietary branded pharmaceuticals as well as active
pharmaceutical ingredients. Our client is among the top 20
pharmaceutical companies and among the largest generic
pharmaceutical companies in the world.

Our client utilizes the I-many suite of applications for contract
management (I-many CARS, I-many Medicaid and I-many
Government Pricing). Mindlance is the exclusive provider of
Mindlance has lead the technical effort on the following projects:
Company Merger: Our client purchased another pharma manufacturer 2006.
Mindlance led the technical integration of contract management systems
between the two companies. Mindlance resources developed processes to
merge I-many CARS Customer, Product and Contract data, automated
membership loads and general data cleanup across the two companies.
Performance Tuning: The company has over 200 million adjudication records and
Mindlance tuned the I-many CARS system to realize an 80% increase in
performance.
technical resources for supporting these systems and is
Database Tuning: Indexes, partitioning of high volume transaction
tables, migration to UNIX from Linux.
responsible for providing full time, day-to-day, onsite and
remote technical support.
Accept and Contract Validation Process: Removed redundant checks and
tuned queries. Accept process went from 14+ hours down to
3+hours.
Client Benefits
•
•
Our client has been able to increase performance of the I-many
applications, thus enabling their business users to realize more
productivity in their daily work.
Mindlance has provided our client with better visibility into their
data, thus enabling better informed and intelligent business
decisions.
Batch processing: : Re-configured batch so that it completes during the
overnight batch window.
Moved CARS from individual desktops to Citrix based centralized
solution.
Implemented a Reporting Data Store and Report Development: Implementation of
CARS/RDS and development of 40+ reports in Oracle Discover to give our
client more visibility into CARS and Medicaid data. Also responsible for
building all of the data feeds into the datastore.
Customizations: Design and development of complex CARS customizations in the
areas of contract validation and amend, accept process, contract pricing
automation and membership automation.
Upgrades: I-many CARS upgrade from v3.10 to v3.12
Government Pricing:-Modifications to SQLPacks and ReportPacks for ASP, BP and
NFAMP based on DRA requirements.
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