Human Resource Management 10e

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Human Resource

Management

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A Thought To Share

People are definitely a company’s realest asset.

It doesn't make any difference whether the product is cars or cosmetics. A company is only as good as the people it keeps.

Mary Kay Ash

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we can divide this term into three parts

HUMAN

RESOURCE

MANAGEMENT

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HUMAN

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RESOURCE

Financial Resources: means debt, equity, retain earnings and selected matters.

Physical Resources: means building, machinery, vehicle and other material.

Organizational Resources: include the history of groups in the organization, relationship, level of trust and associated culture dimensions, as well as formal reporting structure, control system and compensation system.

Human Resource: includes skills, abilities, experience and other work related characteristics of people associated with the organization.

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Management

Management is the universal process of getting activities completed with and through other people to achieve organizational goals

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Human Resource Management

The design of formal systems in an organization to ensure effective and efficient use of talent to accomplish organizational goals

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Human Resource Management

Human Resource Management helps in maximizing productivity & reducing cost by Putting Right Person At Right Place

It is a managerial function that tries to

match Organizational Needs” to the

Skills and Abilities” of its Employees

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Evolution of HRM

?

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Evolution of HRM

• The Craft system (1600s-1700s)

– Small level of production

– Industrial Revolution

• Scientific Management (early 1900s)

– One best way to accomplish the task

– Putting the right person on the job with the correct tools and equipment

– Having a standardized method of doing the job

– Providing an economic incentive to the worker

• Human Relations (late 1920s – early 1930s)

– Hawthorne studies

– Employee participation program

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Evolution of HRM

• Behavioral Sciences

The study of the actions of people at work; people are the most important asset of an organization.

• Personnel Management

Involve in operational planning and decision making & do not incorporate all

HR activities.

• Human Resource Management

Involve in operational as well as strategic planning and decision making & incorporate all HR activities(training, career development, EEO etc.)

• Intellectual Capital Management

Organizations need to be dynamic both in the context of the management of individual capabilities and the management of organizational structure.

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Why it is important to study HRM

Managing People = Managing Business

Investments in people pay off for the firm

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Goals of Human Resource Management

Facilitating organizational effectiveness

Enhancing productivity and quality

The Goals of

Human Resource in Contemporary

Organizations

Complying with legal and social obligations

Promoting individual growth and development

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Human Resource Functions

Staffing

Maintenance

H R M

Training &

Development

Motivation

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Human Resource Functions

STAFFING

• Strategic Human Resource Planning

Recruitment

Selection

Maintenance

H R M

Training &

Development

Motivation

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STAFFING

The basic objective of the staffing function is to locate & secure competent employee

Components of Staffing

• Strategic Human Resource

Planning

• Recruitment

• Selection

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Strategic Human Resource Planning

Human Resource planning is the process by which an organization ensures that it has right number and kind of people capable of effectively and efficiently completing those task that are in direct support of company’s mission and strategic goals.

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Recruitment

The process by which a job vacancy is identified and potential employees are notified

Objectives of Recruitment

•To obtain an adequate pool of applicants there by more choice to the organization

•Providing enough information about the job such that those who are unqualified will not apply

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Selection

• The primary objective of selection activities is to predict which job applicant will be suitable if hired, during the selection process, candidate are also informed about the job and organization

• Proper selection can minimize the cost of replacement and training resulting in more productive workforce

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Human Resource Functions

Staffing

Maintenance

H R M

Motivation

TRAINING &

DEVELOPMENT

Orientation

Employee Training

Employee Development

• Organization Development

• Career Development

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TRAINING & DEVELOPMENT

The basic objective of Training &

Development function is to take competent workforce, adapt them to the organization, and help them to obtain up-to-date skills, knowledge, and abilities for their job responsibilities

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Components of Training & Development

Orientation

Career Development

Employee Training

Organization Development Employee Development

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Components of Training & Development

Orientation:

It covers the activities involve in the introducing a new employee to organization and to his or her work unit

Employee Training:

Employee training is designed to assist employee acquiring better skill for the current job

Employee Development:

The focus of employee development is on a future position with in the organization for the which employee require additional competencies

Career Development:

The focus of career development is to provide the necessary information and assignment in helping employees realize their career goals

Organizational Development:

Organizational Development is the part of HRM that deals with facilitating system wide change in the organization

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Human Resource Functions

Staffing

Maintenance

H R M Training

&

Development

Motivation

Motivation and Job Design

Performance management

Reward & Compensation

Employee Benefits

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Motivation: The basic objective of motivation function is to retain good staff and to encourage them to give of their best while at work requires attention to the financial and psychological and even physiological rewards offered by the organization as a continuous exercise.

Job design: A job should be designed in a such a way that it should facilitate the achievement of the organizational objective, stimulate performance and recognize the capacity and needs of those who are to perform it

Performance Management: process used to identify, encourage, measure, evaluate and improve employees through performance appraisal.

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Compensation Management

:

Compensation is what employee receives in exchange for their contribution to the organization. Compensation management help the organization to obtain, maintain and retain a productive Workforce

Employee Benefit

:

Employees benefit are generally membership based ,non financial reward offered to attract and keep the employees, regardless their performance level.

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Human Resource Functions

Maintenance

• Health & safety

Communication

• Employee relations

Staffing

H R M Training &

Developmen t

Motivation

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MAINTENANCE FUNCTION

The last phase of HRM process is called maintenance function. The main objective of this function is to do such HRM activities that maintain employees commitment and loyalty with the organization.

Health and Safety

– Designing and implementing programs to ensure employee health and safety

Communication

– Designing and implementing employee communication system

Employees/labor relation

– Serving as an intermediary between the organization and its union

– Designing discipline and grievance handling systems

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Different Roles for HR Management

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HR Management Roles

• Administrative Role

– Clerical and administrative support operations

(e.g., payroll and benefits work)

• Employee Advocate Role

– “Champion” for employee concerns

• Employee crisis management

• Responding to employee complaints

• Operational Role

– Identification and implementation of HR programs and policies —hiring, training, compensating and other activities that support the organization

.

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Strategic Role for HR

• HR becomes a strategic business partner by:

– Focusing on developing HR activities

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that enhance organizational performance

– Involvement in strategic planning

– Participating in decision making on mergers, acquisitions, and downsizing.

– Redesigning organizations and work processes

– Accounting and documenting the financial results of HR activities.

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HR Management Challenges

Economic and Technological Changes

W orkforce Availability and Quality

Growth in Contingent Workforce

Demographics and Diversity Issues

Bala ncing Work and Family

Organizational Restructuring, Mergers, and Acquisitions

HR Management Challenges

• Economic and Technological Changes

– Shift in jobs for manufacturing and agriculture to service industries and telecommunications.

– Pressures of global competition causing firms to adapt by lowering costs and increasing productivity.

– Growth of information technology.

• Workforce Availability and Quality

– Inadequate supply of workers with needed skills for “knowledge jobs ”

– Education of workers in basic skills

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• Growth in Contingent Workforce

– Increases in temporary workers, independent contractors, leased employees, and part-timers caused by:

• Need for flexibility in staffing decisions

• Increased difficulty in firing regular employees.

• Demographics and Diversity Issues

– More diversity of race, gender, age etc

• Balancing Work and Family

– Dual-career couples

– Single-parent households

– Decline in the “traditional family”

– Working mothers and family/childcare

– Single employee “backlash” against family-oriented programs.

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• Organizational Restructuring, Mergers, and

Acquisitions

– “Right-sizing”—eliminating of layers of management, closing facilities, merging with other organizations, and out placing workers

• Intended results are flatter organizations, increases in productivity, quality, service and lower costs.

– HR managers must work toward ensuring cultural compatibility in mergers.

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International

Human

Resource

Management

Function of International HRM:

Highlighting the broad functions of HRM, Morgan (1986) has presented a model that consist of three dimensions which are:

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The three broad human resource activities:

Procurement Allocation Utilization

2.

The three major country categories involved in international

HRM activities:

Host country Home Country Other Country

3.

The three type of employee of an international firm:

Host country

Nationals

(HCNs)

Parent Country

Nationals

(PCNs)

Third Country

National

(TCNs)

Procurement

Allocation Utilization

Host country Nationals

(HCNs)

H

O

S

T

H

O

M

E

O

T

H

E

R

Parent Country Nationals

(PCNs)

Third Country National

(TCNs)

MODEL OF International HRM

Domestic Vs International HRM

Cultural

Environment

Industry within which the

MNC is primarily involved

HRM functions-Domestic as well as International

Extent of reliance of the

MNC on its home country of domestic market.

Attitude of Senior management

Complexity Involved in operating in different countries and employing different national categories of employees.

Thought of the Day

Waves are inspiring not because they rise and fall but because each time they fall they never fail to rise again.

So keep your spirits high always!!

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