Introduction to HR Management
“There is no magic in the success of companies, the secret of their
success is simply the way they treat employees” By Akio Morita
Evolution of HRM…..
Personnel function: Hiring and firing, compliance
Unions: labor relations specialists
Welfare: Subspecialists: staffing training,
compensation, appraisal systems
Today: Support and execute Organizational
strategy
Assessing HRM needs through
vertical alignment
Revenue growth, productivity,
asset utilization
Products leadership, operational
excellence, customer intimacy
Innovation, Operations, customer
management, customer service
Organization
Leadership
Structure
Job design
Staffing
Training
Compensation
Appraisal etc
Key talent pool, attitudes
and behavior, resource
flow
HRM is all levers in an organization that affect employees
and in turn affect outcome
Different aspect of HR Management
1
Creating employment Brand
Culture
Creating value
Communicate
What drives us to go to work everyday?
What are the compelling aspects of my
organization that get me engaged with my work?
What are the compelling aspects of my
organization that make me excited about coming
in and doing my job?
When speaking to others, what would I tell them
about why this is a great place to work?
Deliver
Assess results
Case example SAS- Trust and respect- More
than just a great place to work!
2
Build a talent management culture
Four keys to Strategic Talent Management
1. Business strategy and goals
2. Organization values
3. Employment philosophy
Key
talent
PM
Develop
ment
Leadership
function
Attraction
Future
leaders
Forecasting
Staffing
Retention
4.Metrics/ Impact on the business
Happy employees = Happy Customers
Partitioning the work force
In partitioning the workforce, we look at identifying and optimizing our investment
in those employee groups that are most critical to value creation for the customer
PERFORMANCE VARIABILITY
3
D
A
C
B
Low
Case study; FEDEX
VALUE
High
4
Strategic HR Management
The quadrants
Financial
For allowing us present this to you….
It’s really all about you……
And your desire to…..
GROW
YOUR
BUSINESS