Sarath Raj
Tel no: 0555442406/0506391744/ 04-3351474
Email ID : sarathrp14@yahoo.in
CURRICULAM VITAE
Objective: Obtain a position where I can apply my acquired skills, knowledge and experience, working in
team environment thereby continuously growing and contributing to the main objective of organization.
Educational Qualification
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Certification course in Logistics and Supply chain Management
Post Graduate Diploma in Supply Chain management ( Pursuing)
Bachelors in Arts
Higher Diploma in Software Engineering.
ERP Skills
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SAP ECC 6.0 Material Management Functional, Enterprise structure, Material Master, Vendor
Master, Quote arrangement, PR’s, Purchase Orders, Inventory Management.
SAP 7.5 End User: PO release, Invoice analysis, Vendor transaction, Vendor Master .etc.
Office Suite:
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Microsoft Office – Word, Excel, PowerPoint.
Strength: Confident, Adaptable, Fast learner with good communication and Inter personal skills.
Skill sets : Procurement Operation, Customer Service Management, Invoice Management, People
Management, Knowledge on 3Pl & 4pl, Shipping and freight forwarding, INCO Terms, LC, Ware housing
and Inventory Management concepts, UAE Free Zone Operation and Documentations
Professional Experience: 7 Years
Technocare Solutions LLC as Asst.Manager Logistics from Feb 2013 to Till Date
Role and responsibility: Asst.Manager Logistics Operations :
Ensure all shipment are moved timely with all required documentation through 3pls like
Aramex, DHl, Fedex. And maintain high level accuracy and manage shipment alerts. Domestic
Logistics: Support and Manage local outlet deliveries and collections manage drivers schedule.
Manage import shipments to customs Bonded, Ensure team adhere receiving of goods under
customs bonded and periodic audit on stock under Customs bonded ware house. Manage
export orders and documentation. Preparation and Validation of customs Clearance
documentation.
Spare parts management:
Parts Procurement Manage Reordering of Spare parts for brands like HTC, Samsung, Sony
mobile, and Prestigio. Apple, Gigaset Spare parts forecast based on consumption of engineering
team tool based. Manage and track inventory for each brands, Timely ageing analysis for
identifying non moving return and work with Supplier on return. Ensure parts are stored
properly at WH and RTV and DOA: Handled HTC and Samsung RTV’s claims on defective parts
and ensure team return the parts to supplier/vendor on time. Non moving parts analysis and
Return on regular basis Handling correspondence with suppliers at various levels. Order
management validating PRs with locations inventory holding.
Critical parts management and Reverse logistics:
Flash logistics: customers: F5, Palo Alto ,Sonus International, Motorola EMS ,SSCS . Handled
Flash operation for Dubai and KSA, Prime activity to meet the SLA fixed for each deliveries and
collection, RMA validations. Driving special projects and Warehouse move, timely inbound of
device collected and transferred through Flash Trac system. Monitoring other center operation
through FT , Order management. Inventory check for brands as requested by Flash and
maintains 100 percent accuracy on inventory anytime. Coordinating with Flash in US and Europe
for regular updates. Follow-up with client for timely reverse collection and with help of team
and receiving on system
With Nutriplus commodities FZCO as from May 2012 to Feb2013 :
Import division of gourmet products.
Job Profile: Asst.manager
Order Management, Supplier Relation, import Documentation, Purchase and Inventory
IBM India Pvt ltd, Integrated Supply Chain, Global Supply. (IPC) India procurement center.
Designation: Team Leader, Procurement Operations and Process professional
Duration: November 2007 – March 2012
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Procurement Operation: Purchase
Tactical Buying, Validations of PR’s with supplier and requester, Po releases SAP 7.5
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Daily Screening of Purchase Releases for Connectivity Council, Services and Maintenance,
Shipment Tracking with Supplier’s ,3pl’s
Supporting Sourcing activities: RFQ, RFI, RFP and support sourcing source selection.
Paper Exception approver for North America, Negotiating on terms and invoicing method.
Supplier relations:
This is was a single handed process for IBM Canada Management and for their supplier my
prime responsibility was End to End invoice management which includes Invoice Analysis,
Payment blocks , Acquisition issues , Reconciliation of supplier number and payment Vendor
blocks, POD and Invoice Validations with requester and Suppliers, Also Co ordinate with Account
Payable department) and Supplier . Have experience of handling large accounts with suppliers
like Ingram Micro Canada, Cisco Canada, and Avaya Canada. As I was SPOC for this process I had
been in constant touch with supplier and management through Scheduled Weekly, Bi weekly
and Monthly status calls.
Team management – NAPASC [North America Procurement Support Center] – Contact Center
Managing Level 1 team for North America Procurement tools, Operational activities (Order
Management and accounts payable (PO monitoring, Po release, Shipment, E invoicing,
payments etc), working on Critical Mailboxes monitor the quality.
Ensure Team address issues, queries and Grievances reported by client promptly and accurately
by rigorous quality check by putting KPI's and team achieves Quality and C-sat targets
Achieve high level of client satisfaction (CSAT), Monitoring SLA's and 100 % Case logs and ensure
team maintains daily hygiene Matrix.
Review Teams Overall performance and individual reps performance from Daily and Monthly
reports and review targets with other procurement Centers.
Regular One to one with team, Training and Development. Process Documentation
On boarding of new hires, ID creation, Avaya Id Creation, Application access, allocation of
laptops, Desktops etc.
Process Improvement and Achievements
Core Team member and Project lead for North America, Procurement One Place Deployment.
Deployed Oct 3rd 2011.
Project Lead for POP Online Query – Deployed March 2012.
Core team member for Online Chat. – Deployed March 2012.
Core Team member for Process standardization project for Contractor sourcing.
Dell International Services
Designation: Senior sales consultant.
Duration: Oct 2005 – November 2007.
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Job Profile
Order Management and execution for imaging products and Service packs and renewals of
agreements. ( DELL ORDER MANAGEMENT SYSTEM)
Reports and Mentoring.
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Customer Service and up selling.
Nirvana Business Solution
Designation: Executive Operations
Duration: May 2005 – October 2005
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Job Profile
Sales operations
Customer service.
Personal Details
DOB
: 11/06/1977
Nationality
: Indian
Passport
: J7442139
Marital Status
: Married
Languages Known
: English, Hindi, Malayalam and Tamil
Reference
: Dr. Rema Manohar FRCS, DR. Joseph’s Clinic Dubai
Visa Status
: Employment.
Note: Professional references shall be given on request.