Avaya Q1 2015 Financial Results Goldman Sachs TMT Leveraged Finance Conference March 11, 2015 Forward - Looking Statements Certain statements contained in this presentation are forward-looking statements, including statements regarding our future financial and operating performance, as well as statements regarding our future growth plans and drivers. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to our filings with the SEC that are available at www.sec.gov and in particular, our 2014 Form 10-K filed with the SEC on November 26, 2014. We disclaim any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. This presentation should be read in conjunction with our Form 8-K filed with the SEC on February 9, 2015. Within this presentation, we refer to certain non‐GAAP financial measures that involve adjustments to GAAP measures. Reconciliations between our non-GAAP financial measures and GAAP financial measures are included in the appendix of this presentation. These slides, as well as current and historical financial data are available on our web site at www.avaya.com/investors . None of the information included on the website is incorporated by reference in this presentation. Historical amounts presented reflect the sale of ITPS. © 2015 Avaya 2 Avaya Now Portfolio Position ($ / Seat) Customer Engagement Solutions Team Engagement Solutions 3rd Party Business Applications Engagement Environment Partner Enablement Global Services Mobility Fabric Networking Solutions Cloud Customer Engagement Team Engagement Fabric Portfolio Position (Value / Seat) High Low Text Chat Application Sharing Customer Care Avaya Private Cloud Services Professional Services Non-Recurring © 2015 Avaya Revenue Category (# of seats) Recurring (3 year) Revenue Category (term) Recurring (5 year) 3 3 Fiscal Q1 2015 Financial Highlights (Amounts are non-GAAP) Revenue of $1,079 million down $47 million from the prior quarter In constant currency, down 3% sequentially and year-over-year In line with low end of historical sequential pattern – Private cloud and managed services business and our leading edge contact center – – – – solutions grew both sequentially and year-over-year Revenue from products focused on the midmarket was up 5% sequentially and up 2% year-over-year Networking product revenues grew 15% sequentially and 2% year-over year In constant currency, EMEA revenue was up 3% year-over-year and AI was up 2% Product bookings were up year-over-year, while product book-to-bill was below 1.0 Gross margin reached new record of 60.1% – Increased 40 basis points sequentially and 200 basis points year-over-year Operating income of $193 million and 17.9% operating margin Adjusted EBITDA of $239 million and 22.2% of revenue Cash increased sequentially and year-over-year to $328 million – Reflects $19.5M debt reduction from $10M paid against Cash Flow revolver and $9.5M in term loan principal – Free Cash Flow positive for the quarter © 2015 Avaya NOTE: Historical amounts presented reflect the sale of ITPS 4 Financial Summary ($M) Non-GAAP 4Q14 1Q15 Actual Actual Revenue $1,126 $1,079 $1,100 – $1,150 Gross Margin % 59.7% 60.1% 58.5% – 59.5% Oper Expense % 40.9% 42.3% 38.5% – 39.5% Oper Income % 18.8% 17.9% 19% – 20.5% Adj EBITDA $ $253 $239 $250 – $275 Adj EBITDA % 22.5% 22.2% 22.7% – 23.9% Business Model For a reconciliation of non-GAAP to GAAP financial information, please see www.avaya.com/investors . Products & Services* (% of Total Avaya Revenue) FY 11 FY 12 FY 13 FY 14 1QF14 4QF14 1QF15 Flagship 32% 35% 39% 43% 43% 44% 45% Core 48% 49% 47% 45% 45% 47% 45% Q1 Revenue: $1,079M; down $47M sequentially – $13M currency impact – $19M due to sales execution – Private cloud & managed services up 7% YoY – Networking product revenue up YoY Gross Margin 60.1% Operating Income 17.9% Adjusted EBITDA 22.2% of revenue – All 3 are fiscal Q1 record levels on an as reported basis We have structured our model such that, assuming quarterly revenue between $1.1 billion and $1.15 billion dollars, our operational performance should generate adjusted EBITDA in the range of $250 and $275 million * Flagship includes Video, Avaya Aura®, IP Office, leading edge Contact Center, Wireless LAN, SBC, Ethernet/fabric switching, Avaya professional services, Avaya cloud and Avaya managed services Core includes phones, gateways, servers, core contact center, and other managed and maintenance support services Legacy includes legacy Nortel and Tenovis, excluding Networking © 2015 Avaya For a reconciliation of non-GAAP to GAAP financial information, please see our most recent SEC filings and the tables at the end of thisamounts presentation NOTE: Historical presented reflect the sale of ITPS 5 Avaya Debt Maturity Profile ($ in Billions, by calendar year) Overall Average Portfolio Interest Rate $4.0 6.9% $3.5 $3.0 $2.0 $2.5 $2.0 $1.1 $1.5 $1.0 $1.4 $1.3 Today 3/11/15 $0.12 $0.5 $0.0 2015 2016 2017 2018 2019 2020 2021 Reduced debt by $19.5M in Q1 FY ’15 – $10M against Cash Flow revolver and $9.5M in term loan principal Additional liquidity available through Asset-Backed & Cash Flow revolvers Annual cash needs for Pension, Interest, Restructuring, CapEx, and Cash taxes expected to be below $900M in FY 15 Long Term Debt (net of $0.3B cash) totals $5.6B NOTE: Amounts shown are expected balances at maturity date; 2017 & 2018 are net of principal payments which total approximately $9.5M quarterly © 2015 Avaya 6 A Software and Services Company FQ1’15 Results Avaya Now Net Promoter Score 50 New Customer Acquisition *17% Software and Services 69% Revenue / Headcount $343K Gross Margin 60% Operating Income 18% Adjusted EBITDA % 22% New Metrics portray a company that evidences a: New business model New momentum New basis of work and market engagement *As of Q4FY14 © 2015 Avaya For a reconciliation of non-GAAP to GAAP financial information, please see www.avaya.com/investors 7 © 2015 Avaya 8