Predictive Index® Overview
for
Recruitment Retention
Presented by Heather Jangraw
Management Consultant, ADVISA
Predictive Index is a registered trademark of PI Worldwide.
AGENDA
1) Introduction to ADVISA.
2) What is the Predictive Index system?
3) Job Fit
4) Individual motivation and performance
5) PI & Teamwork
6) Your PI results -Brief overview of the
drives, motivating needs and resulting
behaviors.
7) Questions
With the Predictive Index system, DWSD has an
effective framework for acquiring, developing and
retaining talent.
ADVISA is a PI Worldwide member firm. Predictive Index, PI Worldwide, and PI are trademarks of PI Worldwide in the United States and other countries. Any use without the express
written consent of PI Worldwide is strictly prohibited. For a complete listing of PI Worldwide trademarks, please refer to the “Legal Notices” section of www.piworldwide.com.
What is the Predictive Index® system?
Predictive Index® Supports Smart Hiring
Strategic
Thinking
Best
Practices
Objective
Data
Predictive Index® in the Hiring Process
Defining
Marketing
Screening
Onboarding
Defining
Marketing
Screening
Onboarding
An unclear or
inaccurate
understanding
of a position
=
building a
house on sand.
Defining
Marketing
Screening
Onboarding
PRO: Selecting Behaviors
• “Is it CRITCIAL for success in the
role?”
• “Must one do this FREQUENTLY
(3+ times/ week)?”
• “Must THIS person do that, or
does someone else?”
• Do the behaviors they’re selecting
fit with the likely key
characteristics?
Objective snapshot of the behavioral requirements for
success in the Service Desk Analyst role.
Defining
Marketing
Screening
Onboarding
PRO: Translating into Behavioral Competencies
A
B
Position: Service Desk
Analyst
C
The
PRO
Behavioral Competencies
Drives
A
D
(Why is this drive important for this position?)
High
Independently problems solves and takes initiative to
“direct traffic,” and move issues through to resolution..
Low
Analyzes multiple technical data points to diagnose root
cause and resourcefully help customers .
Mid - H
Highly responsive, provides consistent support even during busy
times..
High
Attention to detail with conscientious, accurate follow-through.
B
C
D
A&B
Technical Communication is task and data focused.
A&D
Specialist
Minimizes errors in data collection and input
Defining
Marketing
Screening
Onboarding
The Screening Funnel
Share the job
description
Conduct
background check
Make the offer
Defining
Marketing
Screening
Onboarding
Candidate’s Fit to PRO
Defining
Marketing
Screening
Onboarding
Use the Behavioral Interviewing Guide:
Defining
Marketing
Screening
Onboarding
Components of Onboarding
Learning
Coaching
Better Initial
Performance
• Use the PI to understand how the new hire
will best Learn
• Use the PI to improve the efficacy of your
coaching
Defining
Marketing
Screening
Onboarding
How can we best coach our New Hire?
The Job
The Person
Use the Coaching Guide:
Individual Motivation and Performance
What Predictive Index® Measures:
Predictive Index® and Teamwork
Your Results
Motivating Needs
LOW
HIGH
A
• Encouragement, reassurance
• Harmony (rather than friction)
• Understanding supervision
• Independence, challenge, freedom
• Recognition for own ideas
• Control of own activities/work
B
• Think time
• Recognition for technical/intellectual
accomplishments
• Freedom from office politics
• Talk time, social interaction, FUN
• Public, personal, positive praise
• Social acceptance/recognition
• Symbols of prestige, status
C
• Variety
• Change of pace
• Mobility
• Fast-forward button
• Long-term affiliation
• Stable work environment
• Familiar surroundings/people/work
• A process
D
• Freedom from rigid rules & tight controls
• Freedom of expression
• Opportunity to delegate details
• Clear expectations
• Certainty – know exactly what the rules are
• Specific knowledge of job and performance
feedback
• Freedom from risk of error
Likely Behaviors
Factor
Low
HIGH
A
The drive to
dominate and
control
 Agreeable
 Cooperative, unselfish
 Seeks harmony
 Risk averse
 Team player
 Independent
 Assertive
 Self-confident
 Competitive
 Results-oriented
B
The drive to
connect
positively w/
others
 Reserved
 Task oriented
 Analytical
 Imaginative
 Thinks to talk
 Outgoing
 Persuasive
 Empathetic
 Socially poised
 Talks to think
C
The drive for
process and
stability
 Impatient
 Intense
 Sense of urgency
 Restless
 Focuses on what’s hottest
 Patient
 Calm, warm
 Consistent, process-oriented
 Comfortable with the familiar
 FIFO prioritization
D
The drive for
certainty and
accuracy
 Tolerant of risk/uncertainty
 Freely delegates details
 Uninhibited, casual
 Non-conforming
 Gives/needs less information
 Prefers to minimize risk
 Attentive to details
 Conscientious, by the book
 Self-disciplined, precise
 Gives/needs more information
With the Predictive Index® system, DWSD has an
effective framework for acquiring, developing and
retaining talent.