Having fun in the workplace By Dr Marilena Antoniadou and Dr Mark Crowder Session Overview Why is workplace fun necessary? What does workplace fun involve? Workplace fun offices examples/ideas Dangers What is Workplace Fun? McDowell (2004: 9) argues that fun involves activities that are “not specifically related to the job and are enjoyable, amusing, or playful”. Ford et al. (2003: 22) define fun as a “work environment that intentionally encourages, initiates, and supports a variety of enjoyable and pleasurable activities”. Did you know? The average pre-schooler laughs or smiles 400 times a day? This number drops to only 15 times a day by the time people reach age 35? Also… Laughter releases endorphins - a chemical that is 10 times more powerful than the painrelieving drug morphine, into the body with the same exhilarating effect as doing strenuous exercise? And also…. Laughing increases oxygen intake, thereby replenishing and invigorating cells? It also increases the pain threshold, boosts immunity, and relieves stress. Does workplace fun matter? Attracts and retains employees: workplace fun was found as a stronger predictor of applicant attraction than salary and opportunities for advancement (Tews et al, 2012). Greater employee and customer satisfaction, as it instils more confidence in dealing with customers (Karl & Peluchette, 2006). Generates trust and improves communication (Karl et al, 2005). Releases stress, breaks up conflict and tension (Whitelely & Hessan, 1996). You Can’t be serious! A survey by Hodge-Cronin & Associates found that of 737 CEOs surveyed, 98% preferred job candidates with a sense of humour to those without. Another survey by Robert Half International, found 84% of the executives thought that employees with a sense of humour do a better job than people with little or no sense of humour. Mann, S. (2009). Making fun OK at work. Professional Manager, 18(5), 36-8. You Can’t be serious! Dr. David Abramis (1989) at Cal State Long Beach has studied fun at work for years. He found that people who have fun on the job are: more creative more productive better decision makers get along better with co-workers miss fewer days through sickness etc than people who aren't having fun. Can’t laugh? The inability to laugh may be a sign of impending burnout. When it is no longer possible to find humour in anything, it may be that the employee is in the throes of burnout, or depression. Over to you… Making paper-aeroplanes in teams Is work meant to be sitting and being bored? Work should be fun too! In teams: Give examples of workplace fun activities What does workplace fun involve? i. social events (e.g. holiday parties and picnics); ii. team building activities (e.g. company-sponsored athletic teams and bowling nights); iii. competitions (e.g. team sales and productivity contests); iv. public celebrations of work achievements (e.g. public recognition for outstanding results) v. recognition of personal milestones (e.g. public recognition of birthdays, weddings and anniversaries of employment). Some specific ideas Food (everyone brings cake and ice cream for birthdays, anniversaries) Bringing pets Casual dress days or costume days Employee recognition and awards (e.g. ideas win prizes). Company-wide trip to an amusement park Playing games (e.g. forming committees to plan fun activities, hula hoop marathons, mini parades). Also… Establish a ‘Fun committee’ Create a ‘Fun Bulletin Board’ or a ‘Humour Room’ Contests (baby picture, guess who?) Secret Santa…in July to celebrate the end of the academic year. Gifts (traveling flower bouquet) Games (play trivia, board, or card games during lunch). Fortune’s “100 Best Companies to Work For” A ‘fun work environment’ is one of the factors distinguishing superior performers from others in Fortune’s list. Matt Weinstein (1996:21), author of ‘Managing to Have Fun’, supports this idea: “If you want your company to provide excellent customer service, you first have to provide that same kind of attention and appreciation to your internal customers—your own employees. You can’t expect your employees to provide “service with a smile” if you don’t give them something to smile about!”. Some examples An IT firm Melbourne: a Mad Men-style meeting room replete with early 1960s furniture YouTube – San Bruno, USA Electric Works – Sheffield, UK Cold stone creamery Cold Stone instructs employees to sing a special song related to the company, in the spirit of joviality: https://www.youtube.com/watch?v=8Q3dUY AY7jI https://www.youtube.com/watch?v=vlN6_ZTd pjA Google staff are encouraged to spend up to 20% of their time on non-Google related activities. On-site physicians and nurses, convenient medical services, and comprehensive health care coverage help keep employees healthy and happy Hot and cold snacks are free • Massage rooms Over to you… Can you give any examples of workplace fun activities that have NOT worked? The Dangers Different perceptions (can be perceived as bullying) Culturally-specific May be met with resistance (e.g. Baptiste, 2009; Fleming, 2005) Cost & Time The use of fun in the workplace 1. Must be appropriate in nature and how it is used. 2. Humour should not be offensive to the ordinary or reasonable person. 3. Meant to encourage people to see the absurdity in our thought processes, perceptions, and behaviours. Epilogue ‘Work is something you do, not somewhere you go’ References Abramis ST (1989) Finding the fun at work. Psychology Today 23(2): 36–38. Karl, K., Peluchette, J., Hall-Indiana, L., & Harland, L. (2005). Attitudes toward workplace fun: A three sector comparison. Journal of Leadership & Organizational Studies, 12(2), 1-17. Ford RC, McLaughlin FS and Newstrom JW (2003) Questions and answers about fun at work. Human Resource Planning 26(4): 18–33. Karl, K., & Peluchette, J. (2006). How does workplace fun impact employee perceptions of customer service quality?. Journal of Leadership & Organizational Studies, 13(2), 213. McDowell T (2004) Fun at Work: Scale Development, Confirmatory Factor Analysis, and Links to Organizational Outcomes. Unpublished doctoral dissertation, Alliant International. University, San Diego, CA.Tews, M. J., Michel, J. W., & Bartlett, A. (2012). The fundamental role of workplace fun in applicant attraction. Journal of Leadership & Organizational Studies, 19(1), 105-114. Whitelely, R., & Hessan, D. (1996). Customer centered growth: Five proven strategies for building competitive advantage. Cambridge, MA: Perseus Books.