English for Work: Business Skills
COURSE GOAL: This CLB 7-8 course will sharpen business communication skills and the
understanding of workplace cultural expectations for learners in various professional sectors,
e.g. accounting, engineering, healthcare, etc.
IN CLASS, YOU WILL: Practice business writing skills for effective email correspondence,
reports and memos. Apply effective workplace communication strategies and behaviours, such
as participating in professional meetings, active listening, managing conflict, working in teams,
building rapport conveying respect. Learners will also discuss workplace practices , rights and
expectations.
Pre-Requisites: Be 18 years or older, Landed Immigrant, Convention Refugee, Refugee
Claimant, Live-in- Caregiver or Canadian Citizen (whose first language is not English).
Have an assessment done by a YMCA assessment Centre.
Certificate Offered: Participants receive a certificate of completion.
Registration: Call 416.658.3101 Ext.
To register students must: Present 1 piece of identification showing status in Canada and 1
piece of identification with a picture. Provide original documents (no photocopies)
**Upon course competition, learner may be eligible to enroll directly with EMPLOYMENT ONTARIO
employment services program, which includes job search matching and placement, mentoring support
and employer financial incentive upon recruitment to help offset training costs.
Start Date
Start Date: Sept. 8 S
End Date: Dec. 17
Continuous
Intake
Days
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Time
Hours
Weeks
Fees
9:00a –11:30
150
15
Free
F S