CV
Imad Ibrahim
Age: 40years.
Marital status: married
Nationality: Jordanian
imad_shawkat@yahoo.com
Mobile No:0780834970
Education:
B.Sc. in "Mechanical Engineering". Jordan University of Science and
Technology (JUST), 1997, Irbid/Jordan.
Professional Qualifications:
1- Professional Certificate in "Higher Management ". The University of Jordan,
2006, Amman/Jordan.
2- Certificate in "Managerial and Interpersonal Skills". Training Center of
Engineers Association, 2006, Amman/Jordan.
Key Professional Experience:
 Sales and Marketing Management.
Objective:
To get a professional position in enterprise’s top management or sales and
marketing management unit that will enable this enterprise to elevate its
customers' satisfaction level, expand its market and sales place, increase its
profitability and continue producing, marketing and selling competitive products.
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Experience:
1. Regional Sales Manager- 07/05/2013 – 25/07/2014, Alfozan group
/metals/alumimum. AlKhobar, Saudi Arabia (B-B).
Worked as regional sales manager in aluminum division.I was managing selling
and marketing of aluminium products in eastern reogion. I was managing a staff
contains about 50 employees.
My role was to plan, lead, organize and control sales and marketing activities.
This includes forecasting of sales and budgeting, leading and motivation of
sales force efforts, recruiting and training of sales force, allocating budgets,
measuring and controlling of sales force performance in order to achieve the
goals of company.
I was managing technically and administratively all branches in eastern
province including Dammam, AlKhobar, Jubail, Ihsa, Khafjeh and Hafr Albaten.
My basic duties also include:
1.Develops an efficient sales plan to achieve forecasted sales target set by
Management for EP area.
.2.Suggests efficient means for sales performance optimization with sales team
3.Suggests any changes to the region sales strategy,policies and procedures to
direct supervisor.
4.Ensures the proper implementation of the established sales policies and
procedures
5.Coordinates and supervises the daily sales operations of sales team.
6.Controls the sales team performance through the comparison of targeted vs.
actual productivity per brand and customer and develop sales tactics to reach
set targets.
7.Motivate the Sales Representatives by coaching, advising or using other
methods of motivations.
8.Reduce the amount of sales returns from market by creating better controls
and staff education.
9.Responsible and accountable for Retail Showrooms/Outlets, their premises,
inventory, staff and sales.
10.Processes all customer sales orders and monitors their delivery to be
accurate and timely.
11.Resolves any problems occurring whilst delivery.
12.Signing and approving quotations prior to submit to the client.
13.Approving purchase order from clients through fax or emails on the system.
14. .Coordinates closely with HR In charge all issues related to staff affairs to
ensure proper service is provided to them.In addition to all related Personnel
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matters of staff.
15.Handles the cases of delayed customer payments.
16.Ensures the optimal sales and distribution of each brand by the sales
representatives
17.Establishes and maintains good relations with potential and current
customers.
18.To insure that sales team is providing customers with the adequate product
information.
19.Conducts periodic market visits to resolve any customer problems.
20.Prepares periodic progress reports related to the region sales operations &
market coverage.
21.Maintains and ensures the proper filing of all sales related documents
22.Coordinates all local purchases needs/requests related to region of
responsibility in coordination with Administration Department.
23.Developing and creating new warehousing & distribution policies and
procedures with concerned department and management.
24.Ensures the implementation of the established warehousing & distribution
policies and procedures.
25.Supervises and controls, on a daily basis, the distribution and delivery
activities from & to warehouse to be accurate and timely.
26.Monitors all warehouse & distribution related tasks like delivery,returned
goods,and invoicing.
27.Controls and monitors all transactions related to returned merchandise from
market.
28.Accountable for the warehouses’ inventory and conducting, with Accounts
and Internal audit supervision,a semi-annual and annual physical inventory
count.
29.Monitors and follows-up on the competition prices and sales strategy.
30.Responsible for time keeping opening/closing of all staff and premises
31.Ensures that necessary safety, security and insurance measures are
undertaken in all times in coordination with Warehouse Manager/In-Charge and
Admin Dept.
32.Maintains the cleanness and tidiness of all premises in coordination with
Warehouse In-Charge, Retail In-Charge, and Admin.In-Charge
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2. Sales and Marketing Manager- 09/04/2011 – 10/05/2012, SFFECO.
Riyadh, Saudi Arabia (B-B).
Assigned as a sales and marketing manager with Saudi Factory for Fire
Equipment Est., that is a leader in fire fighting sector in Saudi Arabia and GCC
with the following responsibilities:
 Develop a business plan and sales strategy for the market to ensure
attainment of company sales targets, goals, renewals, and profitability.
 Lead, motivate and guide the sales force towards achieving sales
projections and targets.
 Prepare individual and collective action plans for effective search of sales
leads and prospects and penetration of new markets.
 Developing and implementing necessary marketing plans to study new
markets and their dynamics towards specific services provided by Sffeco.
 Provide timely and accurate competitive pricing on all completed prospect
applications submitted for pricing and approval, while maintaining
maximum profit margin.
 Maintain accurate records of all sales activity reports submitted by the
sales team.
 Request weekly sales reports.
 Control expenses to meet budget guidelines.
 Liaise with other departments to ensure the proper workflow.
 Maintain contact with all clients in the market area to ensure high levels of
client satisfaction.
 Coach the sales team and place incentives on new products and
promotions to push a new service or product forward in the market.
 Provide timely feedback to DGM regarding sales and staff performance.
 Adhere to all company policies, procedures and business ethics codes
and ensure their communication and implementation within the team.
 Follow up on monthly/yearly target achievement of all sales force.
3. Sales and Marketing Manager- 01/01/2008 – 01/04/2011, FDC. Amman,
Jordan (B-B).
Assigned as a sales and marketing manager with FDC, that is leader distributor
in insulation sector with the following achievements:
 Increased sales revenue from JD2 million to 3.6 million ($2.85 million to
5.2 million).
 Managed 5 sales engineers.
 Opened new markets.
 Generated new products.
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Shift company to marketing orientation trend.
Established marketing public relation division.
Applied key account management (KAM).
Conducted training programs for sales force.
Improved and applied all kinds of sales and marketing activities.
4. Sales and Marketing Manager- 06/01/2007- 01/01/2008, JRW. Amman,
Jordan (B-B).
Assigned as a sales and marketing manager with Jordan Rock Wool Industries
Co. LTD that is leader in insulation sector in the region with the following
achievements:
 Increased sales revenue from JD 0.9 million to JD 1.9 million ($1.28
million to $2.7 million), local and international.
 Increased profitability from 15% to 25%.
 Managed 5 sales staff plus one show room.
 Opened new markets (local& International).
5. General Manager/Owner- 05/04/2003 - 01/01/2007, Private
business.Tolkarm, Palestine.
6. Sales Manager- 01/04/2000 - 01/04/2003, National Marketing Co.Dammam,
Saudi Arabia (B-B).
Assigned as a sales manager with National Marketing Company that is leader
and specialized in producing and marketing thermoplastic products in Saudi
Arabia with the following achievements:
 Increased sales revenue from SR11million to SR19 million ($2.8 million to
$5 million).
 Managed 6 sales staff.
 Increased profitability from 16% to 20%.
 Established new show room.
 Suggested new products that increased earning.
 Opened new markets.
 Holding practical seminars to company clients.
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7. Sales Engineer - 01/10/1997 - 25/03/2000, Advanced Engineering Co.
, Ramallah, Palestine(B-B).
 Getting Valuable marketing and sales skills.
 Increased sales revenue.
 Increased number of customers.
Training Courses & Topics:
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Sales and marketing management strategies.
Interpersonal skills.
Product promotion.
Buyer behavior and customer care.
Marketing mix techniques.
Market distribution & opening new business channels.
Budget planning.
MS-Project management.
Managerial process and Managerial Leadership.
Problem solving & decision-making.
Boss-Subordinate Management.
Strategic Management.
Business Ethics.
Using Computer technology in business.
Management Control.
Total Quality Management.
Organizational Behavior.
HR Management.
Team Building & Business reports preparation.
Meeting & Time Management.
Managerial Control.
Stress Management.
2D AUTOCAD 2007.
A lot of business seminars.
A lot of business exhibitions.
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Skills:
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Professional Computer user.
Professional in Managerial skills.
Professional in Sales Management skills.
Professional in Interpersonal skills:
Communication Skills.
Presenting Skills.
Interviewing Skills.
Negotiation Skills.
Time Management Skills.
Problem Solving and decision-making Skills.
Creative Thinking Skills.
Leadership Skills.
Habits of effectiveness Skills.
Toward Greatness Skills.
Personal Interests:
 Walking & Traveling.
Languages:
 English (Fluent – Read/Write/Speak).
 Arabic (Mother Tongue).
Memberships:
 Sales and Marketing Magazine.
 Sales Force Magazine.
Contact Details:
Imad Shawkat Ibrahim (Mr.)
Amman-Jordan Mobile:
00962-(0)780834970
Email: imad_shawkat@yahoo.com
Email: imadbrhm@yahoo.com
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