Nexus Between Project Management and Supply Management Henry F. Garcia, C.P.M. May 26, 2011 Asentrene, Inc. ® 1 “Nothing stops an organization faster than people who believe that the way they worked yesterday is the best way to work tomorrow. To succeed, not only do your people have to change the way they act, they’ve got to change the way they think about the past.” —John Madonna, Former Chairman, KPMG International Asentrene, Inc. ® 2 Learning Objectives • Assess Value of Project Management to Purchasing and Supply Management Professionals • Relate Project Management Processes to Those of Supply Management • Compare Skill Sets Used in Project Management and Supply Management Asentrene, Inc. ® 3 Definitions Project Management: “Project management is the application of knowledge, skills, tools and techniques to project activities to meet the project requirements.” ─ Project Management Institute Supply Management: “The Identification, acquisition, access, positioning, management of resources and related capabilities the organization needs or potentially needs in the attainment of its strategic objectives” ─ Institute for Supply Management Asentrene, Inc. ® 4 Assess Value of Project Management to Purchasing and Supply Management Professionals Asentrene, Inc. ® 5 Value of Project Management and Supply Management Implementation of Project Management Creates: • Significant increases in productivity, customer satisfaction, employee satisfaction, and requirements performance, • Improved stakeholder expectations for risk-informed project scope definition, cost estimating and activity scheduling, • Greater use of cross-functional (matrix-managed) teaming, • Better decision making through more effective intra- and interorganizational communication, • Higher customer satisfaction by improved quality management, and • Fewer problems/issues through use of project management processes and practices Asentrene, Inc. ® 6 Value of Project Management and Supply Management (Cont’d) Purchasing and Supply Management’s Contribution: • Early Purchasing/Supply Management and Supplier Involvement in: ─ Scope Definition, including Planning, Statement of Work and Change Control ─ Cost Estimation, including Life Cycle Costing, Earned Value Analysis ─ Time (Schedule) Management, including Resource Allocation, PERT and CPM Methodologies Asentrene, Inc. ® 7 The Triple Constraint SCOPE COST TIME Asentrene, Inc.® 8 Value of Project Management and Supply Management (Cont’d) • Best Practices for Project Management as well as Purchasing and Supply Management Professionals ► Leadership ─ Ability to influence results ► Communication ─ Ability to explain knowns and ask for unknowns ► Planning ─ Ability to collaborate in project development ► Big Picture ─ Ability to contribute to goals and objectives ► Detail ─ Ability to see “the devil in the details” ► Budgeting ─ Ability to tract budgets and understand Earned Value ► Rules and Regs ─ Ability to understand these constraints Asentrene, Inc. ® 9 Project Management and Supply Management Similarities • Project (Program/Portfolio) Management is used to achieve organizational goals and objectives in the context of the organization’s strategic plan. • Supply Management focuses on strategic resource management that will optimize the organization’s goals and objectives. Asentrene, Inc. ® 10 Project Management and Supply Management Similarities (Cont’d) • Project Management uses “systems engineering” as an interdisciplinary approach to holistically manage project complexity. • Supply Management uses “systems management” in a cross-functional team approach to selection, acquisition, utilization and disposition of a good or service. • Both systems provide relevant, timely, complete, and accurate data/information for decision support. Asentrene, Inc. ® 11 Project Management and Supply Management Similarities (Cont’d) • • • • • Project Management Processes Initiating Planning Executing Monitoring and Controlling Closing Asentrene, Inc. ® • • • • • Supply Management Processes Defining Requirements Selecting Supplier Producing Agreement Administering Changes Assessing Performance 12 Relate Processes of Project Management to Those of Supply Management Asentrene, Inc. ® 13 Procurement Processes • Procurement Planning • Source Selection/ Evaluation • Solicitation Planning • Contract Administration • Solicitation Types • Contract Closeout Asentrene, Inc. ® 14 Who Should Be Involved in Procurement Planning? Identify the group(s) that would add value through knowledge, experience, and expertise (e.g., crossfunctional teams). Asentrene, Inc. ® 15 Procurement Planning • Reconcile Organization and Procurement Strategies • Consider Market Conditions • Select Appropriate Sources Asentrene, Inc. ® • Recognize Boundaries and Constraints • Choose Among Solicitation Types • Prepare for Award and Contract Administration Cycles 16 Procurement Planning (Cont’d) The objective is to answer these questions: • Whether to procure • What to procure • How much to procure • How to procure • When to procure Asentrene, Inc. ® 17 Procurement Planning (Cont’d) • Seek support from contracting and/or procurement disciplines – Involve these disciplines Early – Involve as a member of the project team Asentrene, Inc. ® 18 Procurement Planning (Cont’d) Marketplace Market Types • Consider traditional and electronic markets Traditional use legacy technology Electronic use virtual connectivity Market Conditions • Consider availability of specialized or general products or services as well as terms and conditions affecting the acquisition of such products/services Asentrene, Inc. ® 19 Procurement Planning Marketplace (Cont’d) (Cont’d) Constraints • Consider limitations to the buyer’s options Assumptions • Consider factors that, for planning purposes, will be considered to be true, real, or certain Asentrene, Inc. ® 20 Procurement Strategy • Relationship Between Specific Procurement Actions to Organizational Strategy • Relationship Between Specific Procurement Actions to Operating Environment of Project Asentrene, Inc. ® 21 Solicitation Planning Scope Statement • Describes an overview of the project Project boundaries Project needs and strategies Project requirements (products & services) Project methods and mechanics Project outcomes and deliverables • Must be considered during solicitation planning Asentrene, Inc. ® 22 Solicitation Planning (Cont’d) • • • • Creation of Product/Service Description Development of Statement of Work (SOW) Use of Standard Forms (e.g., RFP, RFQ, IFB) Selection of Cross-functional Teams Asentrene, Inc. ® 23 Solicitation Planning (Cont’d) Product/Service Description VS SOW • Product/service description documents characteristics of product/services the project needs or will secure. • SOW describes portion of product/service to be provided by a supplier to the project. Asentrene, Inc. ® 24 Solicitation Planning (Cont’d) Statement of Work • Facilitates accurate and complete responses from suppliers • Specifies desired form/type of response • Includes required contractual provisions, including requisite regulations Asentrene, Inc. ® 25 Solicitation Planning (Cont’d) Standard Forms • Bid or Quotation customarily used when decision (award) is based on price and products/services are standard • Proposal generally used when other considerations (e.g., technical skills or approach) influence decision (award) • Terms may be used interchangeably; implications of terms used may promote different assumptions Asentrene, Inc. ® 26 Solicitation Planning (Cont’d) Cross-functional Teams • Procurement Strategy Teams • Specification or SOW Teams • Commodity Teams • Sourcing Teams • Temporary Teams • New Product Development Teams Asentrene, Inc. ® • Supplier Selection/ Negotiating Teams • Supplier Certification Teams • Supplier Evaluation Teams • Make-or-Buy Teams • Value Analysis Teams 27 Solicitation Planning (Cont’d) Cross-functional Teams (Cont’d) • Team Membership and Leadership Based on Impact of Product or Service on Organizational Unit • Team Collaboration with Procurement Integral to Success Project Procurement Processes – Except Contract Closeout Asentrene, Inc. ® 28 Solicitation Types • Request for Proposal (RFP) • Request for Quotation (RFQ) or Invitation for Bid (IFB) • Non-Competitive Negotiation • Two-Step Bidding Asentrene, Inc. ® 29 Solicitation Types (Cont'd) Comparing Procurement Documents Examples: - Invitation for Bid (IFB) - Request for Quotation (RFQ) - Request for Proposal (RFP) - Non-Competitive Negotiation - Two-Step Bidding Asentrene, Inc. ® Typically for pricedriven commodities Typically for professional services or technical skills 30 Source Selection • Local, Regional, National Suppliers • Single, Sole, or Multiple Suppliers • Special Sources (e.g., HUB, W/MBE, local preference, and regulated commodities) • Special Circumstances (i.e., degree of influence or control over source selection and product/service) Asentrene, Inc. ® 31 Source Selection/Evaluation • Supplier selection based on price, quality, delivery, service, and other considerations • Proposal or bid/quotation evaluation based on select criteria • Evaluation tools/techniques based on impact on organization’s cost/price strategies Asentrene, Inc. ® 32 Boundaries and Constraints • Capacity Assessment • Funds Availability • Time Requirements/Constraints • Acceptance Criteria • Internal/External Audit Requirements • Stakeholder Expectations Asentrene, Inc. ® Boundaries And Constraints 33 Award and Contract Administration Cycles • Award Criteria • Contract Form Selection Completion – Deliver definitive end product or service Term – Deliver specific “level of effort” • Contract Administration Requirements and Responsibilities Asentrene, Inc. ® 34 Contract Administration Contract Administration is the process of ensuring that the supplier’s performance meets contractual requirements • The project team should be sensitive to the legal/ regulatory implications of taking contract administrative action Asentrene, Inc. ® 35 Contract Administration (Cont'd) Project Manager in Contract Administration: • Integral to successful execution of the contract • Collaborates with Contract Administrator on accomplishment of contract provisions • Defers to the Contract Administrator to make “legal” changes to the contract • May require interface with other organizational elements (e.g., Accounting/Finance, Legal, Quality, etc.) Asentrene, Inc. ® 36 Contract Administration (Cont'd) Work results • Assessment of suppliers’ performance; tied to project execution – Work completed – Quality of work – Costs incurred/committed – Deliverables completed – Quality standards met Asentrene, Inc. ® 37 Contract Administration (Cont'd) Change requests • Change requests may include modifications to the terms of the contract or to the description of the product or service to be provided Change Order • Decision to terminate the contract would also be handled as a change request • Contested changes are variously called claims, disputes, or appeals, depending upon the industry Asentrene, Inc. ® 38 Contract Administration (Cont'd) Supplier Invoices • Periodic invoices for payment of work performed • Invoicing requirements and payment terms should be defined in the contract Asentrene, Inc. ® 39 Contract Administration (Cont'd) Correspondence • Written documentation of certain aspects of buyer/supplier communications Contract changes • Fed back through the appropriate project planning and project procurement processes Payment requests • Cooperation with those aspects of the organization responsible for supplying data for and payment of invoices Asentrene, Inc. ® 40 Contract Closeout Contract Closeout is similar to Administrative Closure in that it involves both product/service verification and administrative closeout Asentrene, Inc. ® 41 Contract Closeout (Cont'd) Contract Documentation • The contract itself, along with all supporting schedules, requested and approved contract changes, any supplier-developed technical documentation, supplier performance reports, financial documents, and results of any contractrelated inspections. • May contain results of contract-related inspections, including audits • Early termination of a contract is a contract closeout. Asentrene, Inc. ® 42 Contract Closeout (Cont'd) Procurement Audits • Structured review of the procurement process • Used to determine success or failure of the procurement process • Source of Lessons Learned process on the conduct of the project • Could result in transfer to other procurement items on the project or to other projects Asentrene, Inc. ® Audit Files 43 Contract Closeout (Cont'd) Contract file • Complete set of indexed records for inclusion in completed project file Formal acceptance and closure • Public announcement to the supplier of project completion (as defined in contract) • Supplier receives formal notice of contract completion from Contract Administrator • Requirements for formal acceptance and closure usually defined in the contract Asentrene, Inc. ® 44 Compare Skill Sets Used in Project Management and Supply Management Asentrene, Inc. ® 45 Project Management and Supply Management Skill Set Application Area Knowledge, Standards, and Regulations – – – Understanding the Project Environment General Management Knowledge and Skills Interpersonal Skills Asentrene, Inc. ® 46 Project Environment Organizational Cultural Project Manager Political Technical Legal Logistical Interpersonal Asentrene, Inc. ® 47 General Management Knowledge and Skills • • • • • • • Strategic, Tactical and Operational Planning Information Technology Accounting and Finance Marketing and Sales Legal and Regulatory Context Purchasing and Supply Management Compliance Requirements Asentrene, Inc. ® 48 Interpersonal Skill Set • • • • • • • • Leader and Manager Competent Professional Problem Solver Negotiator Organizer Planner Communicator Budget Analyst Asentrene, Inc. ® 49 What Questions Do You Have? Asentrene, Inc. ® 50 Copyright This work is protected by United States copyright laws, and is provided solely for the use of trainers in the conduct of teaching their courses. Dissemination or sale of any part of this presentation (including on the World Wide Web) will destroy its integrity and purpose. All rights reserved. This presentation, in whole or in part, may not be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written consent of Asentrene, Inc. Asentrene, Inc. ® © 2010 Asentrene, Inc. 51