Sustainable Management European Perspectives Prof. Dr. René Schmidpeter Dr. Juergen Meyer Endowed Chair for International Business Ethics and Corporate Social Responsibility, Cologne Business School Foto Schmidpeter Foto Schmidpeter World in Transition Business Challenges in a “World in Transition” Business Challenges Market Volatility • Volatility of Demand / Supply • New markets • Changing demographics Global Value Chain Accelerators Natural resources • • • • Fossil Fuels Rare Earths Fertile Farmland Freshwater Natural disasters “What is the right approach to value creation?” x Profit vs. Purpose Social Pressure • Interdependencies • Disruption risks • Stability of supply networks Key Question • Record Profits • Societal Issues • Compliance Source: Michael Dheur (2013) CSR und Value Chain Management. Management-Reihe CSR (Schmidpeter) ausschließliche Gewinnmaximierung ohne Ziel und Plan Corporate Social Responsibility reine Philanthropie Gesellschaftlicher Mehrwert Eigene Darstellung (2012) Current Business Models get under pressure Scarcity of Resources Societal Pressure Pure Profit Maximation Financial Crises Pure Philantropy © Schmidpeter, 2014 Economic Pressure Integrative Growth through Sustainable Business New Opportunities Inclusive Business New Growth Opportunities ??? Shareconomy Limits of Growth Pure Profit Maximization New Challenges Corporate Social Responsibility Pure Philantropy Social Entrepreneurship Limits of Good Causes High Expectations towards Business Edelmann Trust Barometer 2011 Factors influencing Corporate Reputation Source: Edelmann Trust Barometer 2011 Seite 12 Factors influencing Corporate Reputation Source: Edelmann Trust Barometer 2011 Bewertung von Unternehmen Wie wichtig sind diese Faktoren für die Unternehmensreputation ? Hohe Qualität der Produkte und Services Transparente und faire Geschäftspraktiken Unternehmen dem ich vertraue Fairer Umgang mit Mitarbeiter Kommuniziert oft Faire Preisgestaltung Aktives Engagement für Gesellschaft Innovator Bekannte Führungspersönlichkeiten Finanzielle Gewinne für Investoren Quelle: Edelmann Vetrauensbarometer, 2011 Corporate Social Responsibility as Cornerstone of Sustainable Growth „CSR is a process whereby companies integrate social, environmental and ethical issues into their business operations and strategy in close interaction with their stakeholders, going beyond the requirements of applicable legislation and collective agreements. … A strategic approach to CSR is increasingly important to the competitiveness of enterprises, helping them to create value both for owners and shareholders … to win the trust and respect of citizens … Source: Communication European Commission , Oktober 2011 Business and Society: Win-Win Perspectives 87 % of the citizens appreciate social engagement of business, 76 % see it as an important business challenge to invest in solutions for societal and ecological problems Win-Win 86 % of the people are convinced, that corporations which are investing in society are more successful in the long-term University of St. Gallen 2004 Sustainable Business Models are performing better Sustainable Investments over 5.000 Billion Euro worldwide During the crises non-sustainable companies lost 50 %, Sustainable company only 43 % of their market value Over 60 % of the top manager: „Sustainability adds to profit“ Sustainable companies in 16 out of18 branches/industries have 15 % less capital costs Source: Oekom Research 2010, A.T. Kearney 2009, Sloan Management Foundation 2013 non-sustainable companies lost 1.9 $ billion more in average Sustainable Management: New Strategic Management Thinking Dimensions of Responsibility 1. Dimension: Value Creation Processes Analysis of Contigency Impact of CSR Strength & Weaknesses Economic: Internal and external Impact mechanism 2. Dimension: Value Creation Idea Societal: 3. Dimension: Beyond Value Creation (Corporate Citizenship) Opportunities & Threats Source: Philipp Schreck (2012) in Schneider/Schmidpeter (Hrsg.): Corporate Social Responsibility, S. 78 Contribution to Solve societal Challenges New Strategic Thinking • On a long-term perspective, social and economic objectives can be combined • The success of companies is dependent on local conditions • Social improvements strengthen economic developments • Ideally, companies and society benefit at the same time from an engagement Source: Porter, M. / Kramer, M. (2002): The Competitive Advantage of Corporate Philanthropy, in: Harvard Business Review, Vol. 80 Issue 12, p56-69. Business Ethics: Aligning Social and Organisational Interests Organisation Stakeholder/ Society New Products and Services New Processes New Markets New Business Models (Sustainable Value Creation) New Management- and Reportingsystems Source: Eva Grieshuber (2012) in Schneider/Schmidpeter (Hrsg.): Corporate Social Responsibility, S. 375 nach Savitz/Weber Business Ethics and Value Chain Mangement Quelle: Otto Schulz(2012) in Schneider/Schmidpeter (Hrsg.): Corporate Social Responsibility, S. 272 Several Companies Have Decided to Lead the Way Towards Regional Sustainable Value Creation Administration 1 2 3 4 Value Creation Strategy Sustainable Products Sustainable Operations Enterprise Architecture Creating Shared Value Program Plan A Committment Energy Saving ICs Reduced Impacts during Use Phase Sustainable Supply Chain 5 6 7 Sustainable Apparel & SC Integrated Scorecard Measuring sustainability in the Agro SC 8 Stakeholder Collaboration Business Planning Continuous Cost Reduction Supplier & Partner Networks Development Partnership Safe & Fair Labour Planning for Asset Recovery Demand-Supply Synchronization Logistics Cost Reduction Environmental P&L Empowering rural women Localized Vanilla SC Sustainable Management: Extended capital theory market value of the firm physical capital human capital social capital Business and society SustainableManagement: Stakeholder theoryI Traditional management model Stakeholder model The traditional management model identify four stakeholders for the company: suppliers and employees (provide the basic resources for the corporation ), customers and shareholders (the owners of the firm) For the stakeholder model, shareholders are only one group of stakeholders. The company has several obligations to all the groups affected by or that can affect the firm’s actions ILO (2013) Training Course: Introduction to CSR Business and society SustainableManagement: Stakeholder theoryII • The network model of stakeholder theory suggests that firms have indirect relationships with a whole range of constituencies via their immediate stakeholders. ILO (2013) Training Course: Introduction to CSR CSR and sustainability Corporate sustainability A sustainable enterprise is able to continue its activities in the long run, taking into account the impact of its actions on natural, social, and human capital. Convergence between corporate strategy and CSR The CSR concept has become the managerial framework wherein the relationship between business and society are studied. Social responsibility is essential to sustainable development ILO (2013) Training Course: Introduction to CSR Carroll’spyramid Business and society The most established and accepted model of CSR (Carroll 1979, 1997, 2009) regards CSR as a multilayered concept. ILO (2013) Training Course: Introduction to CSR CSR and Management practice What is CSR? “Corporate Social Responsibility is the continuing commitment by business to contribute to economic development while improving the quality of life of the workforce and their families as well as of the community and society at large” (WBCSD, 1998) ILO (2013) Training Course: Introduction to CSR 28 What is CSR? To sum up… Integrate social and environment concerns in business operations Voluntary basis CSR Exceed compliance with the law Business contribution to sustainable development 29 ILO (2013) Training Course: Introduction to CSR Norms and Values Activities integrated in core business Triple Bottom Line Corporate Social Responsibility Sustainable Management Business Ethics Corporate Governance Economic Responsibility Ecological Responsibility Social Responsibility Corporate Citizenship Philanthropy Norms and Values Source: Schulz, Frankfurt 2013 Activities related to core business Activities without a connection to business CSR: Innovation through Sustainability environmental and climate issues are becoming more important accumulated needs for eco-efficient products start of the Green Flagship Concept 1998 development of innovations and product leadership in 6 areas: energy use, packaging hazardous substances, weight, recycling and waste, durability eco-efficient products as market strategy support through environmental lobbying education initiatives Unilever: Sustainable Iglo Fish production • pioneer in the field of sustainable fishing • cooperation with the World Wilde Fund: Founding of the Marine Stewardship Council (MSC) in 1997: Development of a certification program for sustainable fishing • change to MSC certified coalfish in Mai 2005 • more than 40 certified fisheries as suppliers CSR matters – public policy too Of course: first and foremost CSR addresses the business world But: CSR can only reveal its full potential when public policy plays an active role in implementing and supporting CSR Facing the complex problems of today‘s world – we need the contribution of all societal actors to find appropriate solutions Capabilities of actors to contribute to problem solving sources: World Bank, Public sector roles in strengthening corporate social responsibility: a baseline study; Bertelsmann Stiftung: The CSR-Navigator – Public Policies in Africa, the Americas, Asia and Europe 3. November 2007 Page 33 New Trends: Bringing Business and Society together Sustainable growth models have always been based on serving the needs of society. Due to its problem solving capacity business has always been a main driver for social innovation. Under the current circumstances business models which are cooperative and sustainable are becoming more relevant again. Sustainable Entrepreneurship und Corporate Social Responsibility. many examples and initiatives do exist in order to reactivate mainstream businesses’ role as a driver for social innovation Corporate Responsibility and Sustainability can be a driver for new business approaches in the fields of education, job creation, minority integration Thankyou