Spectralink & Avaya Simon Longhurst // Strategic Alliances Manager, EMEA Agenda • Positioning – Business needs – End user devices – Vertical markets • Spectralink – Introduction – Relationship with Avaya • The Opportunity – Why and where • Product overviews – – – – – • 2 DECT Wi-Fi Partner Eco-systems Applications & Access points Avaya Select Product Program (SPP) Summary & Resources © 2015 Spectralink Positioning v Organisations’ need.. • To maximise efficiency – Need a real time, high quality communication system • To reduce cost – Need to fully leverage current infrastructure – Need technology to grow and change with the business – Need hardware to last, despite constant and persistent use • To look after the most expensive resource – people! – Need to give employees the right tool for their job – Need tools to be simple and minimise training – Need health and safety to be considered 4 © 2015 Spectralink With Avaya Your Customers Also Need.. • The RIGHT device to access their communications…. …and the GREAT news is that there are many options: – Desk phone – Soft phone • PC/Laptop • Tablet • Smartphone 5 © 2015 Spectralink But – What if a Device Needs to be.. • Mobile within the enterprise • Enterprise grade, not domestic quality • Secure, with access to only approved apps • Able to ‘roam’ seamlessly across a network • Multi-functional (i.e. barcode scanning, PTT, data access) • Robust enough to last for over 5 years • Equipped with staff safety features Where an Avaya user’s ROLE or ENVIRONMENT isn't suitable for BYOD, tablet, laptop or smartphone, but where on site mobility is an issue? 6 © 2015 Spectralink Where does this Need Occur? • 7 With many of your customers! © 2015 Spectralink Spectralink v Spectralink • • • Manufacturer of VoWLAN and DECT handsets HQ – Colorado, USA EMEA HQ – Horsens, DK Spectralink Founded 1990 9 © 2015 Spectralink Spectralink Purchased KIRK Telecom 2006 Spectralink Purchased by Polycom 2007 Sun Capital Purchases Spectralink 2012 Our History with Avaya • 10+ years relationship • Achieved OEM status – Manufacturer of Avaya devices – 6120/6140 (Avaya ‘Blue’) – Unistim – 3641/3645 (Avaya ‘Red’) – CCMS • Experienced DevConnect partner https://www.devconnectmarketplace.com/spectralink 10 © 2015 Spectralink The Opportunity v Two Opportunity Streams • Replacing existing devices – Many are now EoS/EoL • DECT • Wi-Fi • New implementations – Leverage growth in Wi-Fi – User expectations of mobility at work – Across all Avaya platforms • Aura • IP office 12 © 2015 Spectralink EoS/EoL DECT 13 © 2015 Spectralink Eos/EoL DECT (continued) 14 © 2015 Spectralink EoS/EoL Wi-Fi 22xx series 15 © 2015 Spectralink EoS/EoL Wi-Fi 36xx series 16 © 2015 Spectralink EoS/EoL Wi-Fi 36xx series (continued) 17 © 2015 Spectralink DECT or Wi-Fi? Normally is infrastructure dependant, but also consider: DECT Wi-Fi Secure, separate network Leverage the Wi-Fi Network Messaging and alarms* Advanced applications* Simpler, feature rich devices Choice of user interfaces Easier to implement No gateways required Minimal management required Future app development * Requires additional applications from third party vendors. 18 © 2015 Spectralink Like for Like? • Use the EoL opportunity to: – Explore the ‘art of the possible’ – Potential upgrade the telephony platform – Possibly enhance/replace WLAN infrastructure – Take the conversation to an application & business process level 19 © 2015 Spectralink Product Overview - DECT v IP-DECT Server 400/6500 Interoperability Avaya IP Office/Aura 3rd PARTY APP SERVER SIP XML-RPC/EDM DECT SERVER 400 or 6500 Spectralink Technology LAN LAN IP BASE STATIONS Partner Technology & Services IP BASE STATIONS HANDSET OPTIONS Butterfly Handset 21 © 2015 Spectralink 75-Series 76-Series 77-Series DECT Server 2500/8000 Interoperabilty Avaya IP Office/Aura 3rd PARTY APP SERVER SIP XML-RPC/EDM DECT SERVER 2500 or 8000 Spectralink Technology Twisted-pair LAN IP BASE STATIONS Partner Technology & Services Digital BASE STATIONS HANDSET OPTIONS Butterfly Handset 22 © 2015 Spectralink 75-Series 76-Series 77-Series DECT Handsets Spectralink Butterfly Handset 23 © 2015 Spectralink Spectralink 75-Series Spectralink 76-Series Spectralink 77-Series Spectralink 7480 Spectralink DECT FAQ • Can I connect DECT handsets directly to a PBX? – Handsets are GAP compliant, so will provide basic functions – This configuration is not fully supported by Spectralink • Are standard DECT and IP-DECT both supported? – Yes, both options available but cannot be mixed on the same site • Can DECT and Wi-Fi be deployed at the same site? – Yes, but will be on separate networks and managed independently 24 © 2015 Spectralink Product Overview – VoWi-Fi v Spectralink 84-Series Full duplex speakerphone, wideband audio, and noise-canceling mic Integrated push-to-talk for instant communication Soft keys and navigation cluster for ease of use Reinforced magnesium cage with rubberized over molding for durability Color display includes 4 icons (Directories, Settings, Messages and Applications plus a micro web browser. Supports LDAP and 1000 Names Personal Directory Dual registration, supports Microsoft Lync Presence/IM Optional tilt and motion accelermoter Bluetooth or wired headset support Snap-in integrated battery pack for 24/7 usage Spectralink 8440/8441 26 © 2015 Spectralink Integrated 1D & 2D barcode scanner for data input applications Spectralink 8452/8453 What is a WorkSmart Device? “A mobile phone with familiar features and usability combined with the quality, durability, and reliability essential for work…” • Ease of use • Access to mobile info • Cool design • Customizable • Huge applications ecosystem Different Guy 27 © 2015 Spectralink • • • • Purpose-built Durable Secure Enterprise-grade voice • Ergonomic • Assured enterprise interoperability Familiar Spectralink Guy PIVOT – a WorkSmart Device Familiar – Simple User Interface – Android Operating System – Enterprise call features – Applications – Integrates with enterprise Android or XML solutions – Access to web applications Purpose-built – Unrivaled durability – Enterprise-grade features; barcode scanner & accelerometer Dependable – ‘Spectralink Inside’ – Spectralink Voice Quality – Built to last, professional warranty and support Manageable – Enterprise level security and privacy 28 © 2015 Spectralink Avaya VoWi-Fi Topology Avaya Call Server • Aruba • Cisco • Meru • Juniper/Trapeze • Motorola • Etc. Integral Voice Quality Optimization (VQO) 29 © 2015 Spectralink 802.11 a/b/g/n WLAN NO SVP Required OPTIONAL application Integration Application Server • Extension • IQ Messenger • Amcom • Multitone • BlueSky….etc • Rauland • Cerner • Amplion • Microsoft • Indyme • Etc. Spectralink VoWi-Fi Handsets Spectralink VoWi-Fi FAQ • Can I mix legacy and new handsets? – Sometimes – depending on the age of the existing solution – Older SVP solutions cannot be mixed with newer SIP handsets – Contact Spectralink pre-sales for more guidance • Why do I need to ensure that my APs are VIEW certified? – So that Spectralink Voice Quality Prioritization will operate properly – To enable the solution to be fully supported by Spectralink – To ensure that customers gets a high quality VoWi-Fi experience 30 © 2015 Spectralink Partner Eco-Systems v Partner Programs 32 • VIEW - Voice Interoperability for Enterprise Wireless • AIMS - Application Integration and Management Solvers © 2015 Spectralink Delivering Content SPECTRALINK ‘AIMS’ APPLICATION PARTNERS 33 © 2015 Spectralink SPP DevConnect Select Product Program (SPP) • • Commercial framework Enables customers to order products that are: – – – – • • Purchased through Avaya SPP Distributors FAQ – – – – – – 34 Strategically selected DevConnect compliance tested Third party manufactured Supported by services offers What's in it for me? - Avaya sales get compensated if they support your projects Which products and territories? – 84-series and 87-series Wi-Fi – EU countries. Do Avaya provide post sales support? – No, supported through Spectralink and channels Are products Avaya branded? – No, Spectralink branded Are the products different from Spectralink provided? – No, but different SKU Is Spectralink DECT available through SPP? – No, only via Spectralink channels © 2015 Spectralink Summary & Resources v The Opportunity • Thousands of customers • Tens of thousands of sites • Hundreds of thousands of devices? 36 © 2015 Spectralink Spectralink DevConnect Marketplace 37 © 2015 Spectralink Spectralink Contacts mike moore simon longhurst alliances manager - NALA alliances manager – emea & apac office: mobile: e-mail: web: mobile: e-mail: web: +1 (313) 417-3723 +1 (313) 506-2672 mike.moore@spectralink.com www.spectralink.com +44 (0)7979 190407 simon.longhurst@spectralink.com www.spectralink.com REGISTER ON OUR PARTNER PORTAL: http://partneraccess.spectralink.com/user/register 38 © 2015 Spectralink Questions? v