SENATE COMMITTEE ON CURRICULAR AFFAIRS
COURSE SUBMISSION AND CONSULTATION FORM
Principal Faculty Member Proposing Course: Matthew Swinarski
College: BEHREND COLLEGE
Department or Instructional Area: SCHOOL OF BUSINESS-BEHREND
College/Academic Unit With Curriculum Responsibility: BEHREND COLLEGE
Type of Proposal: Add
Type of Review: Full
(See Guide to Curricular Procedure for definitions of a full or expedited review.)
Course Designation: (MIS 420) Business Process Management
Special categories for Undergraduate (001-499) courses
Current listings for existing courses are in bold type. Proposed changes are indicated by the checkboxes.
Proposed Bulletin Listing
Abbreviation
: MIS
Number
420
Title
: Business Process Management
Abbreviated Title
: Bus Process Mgmt
Credits
: Min: 3 Max: 3
Repeatable
: No
Description
Prerequisites
: This course introduces students to concepts, approaches, and design principles used to
identify, model, assess, and improve business processes.
: None.
Concurrent Courses
:
Cross Listings
:
Does this Course have a Travel Component: No
Course Outline
A brief outline or overview of the course content
Overview
• Challenges in managing business processes
• Approaches to business process management & improvement
Understanding organizational processes
• Business process definition and classification
• Identifying core processes
• Modeling processes
• Documenting processes
Process assessment
• Measuring performance
• Benchmarking
• Statistical techniques for process measurement
Process improvement
• Process design guidelines and principles
• Continuous process improvement
• Change management
Using IT for process management and improvement
• Business process improvement and modeling software
• Tools of business process simulation
• ERP systems
• Use cases
Organizational issues in business process management
• Process enablers: related workflows, facilities, human resources, motivation , measurement, and policies
• Business process outsourcing
• Managing processes that cross organizational borders
A listing of the major topics to be covered with an approximate length of time allotted for their discussion
• Introduction to business process analysis (1 week)
• Process scoping and stakeholder analysis (2 week)
• Introduction to business process modeling (2 week)
• Process simulation and assessment (4 week)
• Process improvement (2 weeks)
• Using IT for process management and improvement (2 weeks)
• Organizational issues in business process management (2 weeks)
Long Course Description:
A succinct stand-alone course description (up to 400 words) to be made available to students through the on-line Bulletin
and Schedule of Courses.
The course builds the foundation for process analysis by focusing on key aspects of business processes, including
collaboration, information flow, people, roles and business rules. The main objective is to provide an introduction
to various techniques and tools of process analysis and workflow management including process mapping
techniques and simulation. The course will utilize cases and examples to strengthen the student's understanding of
business processes. At the end of the term students are expected to have the competency required to model and
analyze current processes and develop coherent and well thought out improvement plans for redesigning
organizational processes.
The name(s) of the faculty member(s) responsible for the development of the course
Matthew Swinarski
Justification Statement
Instructional, Educational, and Course Objectives
Instructional Objectives
The course will be taught primarily through a lecture format. Labs and course discussions will be incorporated.
Labs will be used to gain hands-on learning experience on techniques learnt during the course lectures. The
objectives of the course instruction will be to:
1. Explain key concepts through lectures
2. Demonstrate the application of concepts using case examples and software tools
3. Illustrate the use of process analysis techniques using real world applications
4. Provide collaborative learning opportunity through group project geared at understanding and improving
organizational processes
5. Provide individual learning opportunities through assignments and lab exercises
6. Engage students through course discussions to help internalize course content
Educational Objectives
Understanding and improving organizational processes is one of the key capabilities of all MIS graduates. The
overall educational objectives of the course will be to:
1. Understand the fundamental concepts related to organizational processes
2. Understand general principles of process analysis in order to apply them to specific situations
3. Analyze existing processes based on interviewing, observation, documentation analysis, and other similar
methods
4. Research and apply industry reference models, best practices, and technology in order to improve process
designs
5. Simulate proposed processes and revising them as necessary
6. Understand the limitations of what can be achieved with available technology, financial, resources, and
organizational capabilities.
7. Lead the implementation of new processes.
Course Objectives
Upon completion of the course, the students should be able to:
1. Model business processes
2. Benchmark business processes performance
3. Assess business processes performance
4. Design business process improvements
5. Understand the role and potential of IT to support business process management
6. Understand the challenges of business process change
7. Understand how to support business process change
8. Understand different approaches to business process modeling and improvement
9. Use basic business process modeling tools
10. Simulate simple business processes and use simulation results in business process analysis
Evaluation Methods
Evaluation Methods
The course grade will be based upon evaluation methods listed below, comprising of a combination of individual
and group course deliverables
? Individual Tasks
? Quizzes (20% of the grade)
? Assignments (40% of the grade)
? Participation (10% of the grade)
? Group Project (30% of the grade)
Relationship/Linkage of Course to Other Courses
This course would be an elective course for students in the Management Information Systems (MIS) major. It
would be a business supporting course for other business students.
Relationship of Course to Major, Option, Minor, or General Education
MIS 420 would be an elective course for students in the Management Information Systems (MIS) major. It would
be a business supporting course for other business students.
A description of any special facilities
No special facilities will be required. Existing computer labs will be used for the applied modules of this course.
There will be no need to purchase licenses of software beyond our existing licenses.
Frequency of Offering and Enrollment
Once per year.
Effective Date: Fall 2015
Consultation Summary/Response:
Formal Consultation
Name:
Girish H. Subramanian
Position: Formal Consultant
Title:
(1)
Department: BUSINESS ADMIN
Campus:
PENN STATE HARRISBURG, THE
CAPITAL COLLEGE
PROF COMP INFO SYS
Concur:Yes
Comments: This course needs to cover systems analysis and design as that is often intertwined with business
process. In addition, specific business process examples and cases - such as in HR, Finance etc needs to be
included. Also, packages such as workday, SAP, etc needs to be surveyed if it is a MIS class.
---------------------------------------------I know approve this proposal. 11/19/2014
Reviewed On: 10/28/2014 5:01:00 PM
Response: On 11/11/2014 3:43:07 PM Matthew Swinarski Responded: The prosed course follows the suggested
course content for a Business Process Management course as specified in the Association for Computing
Machinery (ACM) and Association for Information Systems (AIS) joint IS 2010 Curriculum Guidelines for
Undergraduate Degree Programs in Information Systems (see
http://www.acm.org/education/curricula/IS%202010%20ACM%20final.pdf) The course will cover systems
analysis and design topics in the context of general business process modeling. While the proposal
intentionally does specify a specific approach or tool, the initial plan is to use BPMN 2.0, the current standard
widely used for graphically specifying and modeling business processes. Students will be introduced to ERP
systems and standard processes within these systems such as purchasing and order processing; however, this
is not intended to be the focus of this course since ERP related topics and processes are covered in MIS 404:
Introduction to ERP and Business Processes. I hope this sufficiently addresses your concerns. Thank you.
Name:
John E. Tyworth
Formal Consultant
CHAIR, SC&IS
Concur:Yes Comments: OK
Reviewed On: 10/28/2014 8:51:00 PM
Campus:
Department: SUPPLY CHAIN & INFO SYSTEMS
UNIVERSITY PARK CAMPUS
Name:
Position:
Title:
(3)
Barbara Wiens-Tuers
Department: DIV OF BUSINESS & ENGINEERING
Formal Consultant
Campus:
ALTOONA CAMPUS
ASSOC PROF ECONOMICS
Concur:Yes
Comments: (Approved By Default - Exceeded Two Week Time Limit)
Reviewed On: 11/11/2014 2:50:00 AM
Name:
Position:
Title:
(4)
Manohar Singh
Department: DIV SOCIAL SCIENCES
Formal Consultant
Campus:
GRT VALLEY CTR
ASOC PROF FINANCE
Concur:Yes
Comments: (Approved By Default - Exceeded Two Week Time Limit)
Reviewed On: 11/11/2014 2:50:00 AM
Name:
Position:
Title:
(5)
Dr. David Christiansen
Department: UNIVERSITY COLLEGE
Formal Consultant
Campus:
UNIVERSITY PARK CAMPUS
Associate Vice President and Senior Associate Dean
Concur:Yes
Comments: (Approved By Default - Exceeded Two Week Time Limit)
Reviewed On: 11/11/2014 2:50:00 AM
Name:
Position:
Title:
(6)
Janelle Larson
Department: DIR OF ACADEMIC AFFAIRS
Formal Consultant
Campus:
BERKS CAMPUS
ASSOC PROF
Concur:Yes
Comments: (Approved By Default - Exceeded Two Week Time Limit)
Reviewed On: 11/11/2014 2:50:00 AM
Required Signatories
Name:
Balaji Rajagopalan
Department: (Not Available)
Position: Head of Department
Campus:
(Not Available)
Title:
(Not Available)
Concur:Not Yet Reviewed
Comments: Not Yet Reviewed
Reviewed On: Not Yet Reviewed
Name:
Position:
Title:
Rodney Troester
College Representative
(Not Available)
Concur:Not Yet Reviewed
Comments: Not Yet Reviewed
Reviewed On: Not Yet Reviewed
Department: (Not Available)
Campus:
(Not Available)
Name:
Position:
Title:
Dawn Blasko
Dean of the College
(Not Available)
Concur:Not Yet Reviewed
Comments: Not Yet Reviewed
Reviewed On: Not Yet Reviewed
Department: (Not Available)
Campus:
(Not Available)
Name:
Position:
Title:
[Name Not Specified]
Faculty Senate
(Not Available)
Concur:Not Yet Reviewed
Comments: Not Yet Reviewed
Reviewed On: Not Yet Reviewed
Department: (Not Available)
Campus:
(Not Available)
Concur:Not Yet Reviewed
Comments: Not Yet Reviewed
Reviewed On: Not Yet Reviewed
Bluebook Number:
Approval Date:
ProposalID: 19937
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