Mike Chan Group Product Manager Forefront Online Services SIA317 Hans Andersen Principal Architect Forefront Online Protection SIA317 Business Ready Security Help securely enable business by managing risk and empowering people Identity Highly Secure & Interoperable Platform from: Block Cost Siloed to: Enable Value Seamless Email Protection – The Stakes >95% of mail is spam Obnoxious at best, criminal at worst The rest is business-critical Mail hygiene is a must-have If your protection solution fails, you can’t reach your customers – and they can’t reach you. FOPE Architecture Overview Internet Cloud I N T E R N E T FOPE Online Service Customer Mail server Spam quarantine FOPE Service Level Agreement 99.999% Uptime <1 Minute Mail Delivery 100% of known viruses filtered >98% of spam blocked <1 False Positive per 250,000 Financially Backed Microsoft relies on FOPE Microsoft Corporate Mail you@microsoft.com Business Productivity Online Suite Standard and Dedicated offerings Coming soon to Live@EDU 99.999% Network Uptime <1 Minute Inbound Latency Availability: Five Nines. No Maintenance Windows. Availability: Five Nines Truly Shared Architecture Network Geo-diversity Disaster capacity Lots of copies Proactive Health Checking Outbound Risk Management 1. Truly Shared Architecture No PODs, clusters… Spam attack vs. you personally? Every FOPE server is at your service A datacenter needs maintenance? We take it out of rotation No impact to mailflow 2. Network Geo-diversity NOT Geo-proximity Mail latency: seconds, not milliseconds Washington Backup, Utility California Utility Virginia 220 Hosts Ireland 140 Hosts Texas 200 Hosts Singapore 140 Hosts 2. Network Geo-diversity U.S.-only routing available Washington Backup, Utility California Utility Virginia 220 Hosts Ireland 140 Hosts Texas 200 Hosts Singapore 140 Hosts 2. Network Geo-diversity Additional Europe Datacenter in CY10 Enables Europe-only routing Washington Backup, Utility California Utility Virginia 220 Hosts Ireland 140 Hosts New Europe DC TBD Hosts Texas 200 Hosts Singapore 140 Hosts 3. Disaster Capacity 6,000,000,000 5 Billion 5,000,000,000 4,000,000,000 3,000,000,000 2,000,000,000 Design goal: 7.5Bil, with one DC out 1,000,000,000 0 12/29/2004 0.5 Billion 2/2/2006 3/9/2007 4/12/2008 5/17/2009 Recipients Post-Edge Delivery 4. Lots of Copies Every server caches every customer’s settings No DC relies on another to process mail Each Datacenter Customer Config PrimaryDB Customer Config BackupDB Each Filtering Each Filtering Server Each Filtering Server Server Config Config Config 5. Proactive health checking Pushback Servers automatically leave rotation if they are having trouble meeting SLA Invisible to customer – different from Exchange “backpressure” Central “Brain” prevents the entire service from going out of rotation at once I N T E R N E T 6. Outbound Risk Mitigation Customer’s Mail Server Outbound Delivery Pool Higher-Risk Delivery Pool Non-Customer Mail Server 98% of spam blocked <1 False Positive in 250,000 All known viruses caught Spam Effectiveness SLA – 98% Layered approach Defense-in-depth at the edge Defense-in-depth content Constant Improvement via Feedback loops Defense-In-Depth at the Edge Directory Blocks 0.5% Blocked Protocol Blocks 0.1% Blocked Forefront Block List 9-11% Blocked Spamhaus SBL, XBL, PBL 80-85% Blocked Accepted for Content Scans ~6% Accepted Defense-In-Depth Content Analysis Multiple virus engines In-house fingerprinting system SmartScreen technology from Hotmail URIBL – catch malicious links in message body Feedback-driven Regular Expressions Regular Expressions \bpoisoned (?:to death )?by his business associate. Very creative phisher. \<[0-9a-f]{8}\$[0-9a-f]{8}\$[0-9a-f]{8}\@ Spots fake Outlook Message-IDs generated by botnets. 2 billion caught since October 2006! Anti-Spam Regex Filters 25,000 rules 250,000 total rule catalog International spam analyst coverage Analysts in Redmond, Winnipeg, and Dublin English, Russian, Chinese, Japanese, Italian, Spanish, German coverage Constant tuning by analysts ~2000 confirmed spam reports/week ~200 tuned rules per week False Positives “No False Positives” culture “Not Junk” button in spam quarantine ~6,500 confirmed FP submissions/week FP so low, many customers stop checking quarantine altogether False Positives – Self-Serve Tools Per-customer IP Blocklist Exceptions DIY, takes effect in 15 minutes No need to contact Support Exchange/Outlook SafeSender support Exempt key senders from spam rules Leverage your on-premise AD Identities Compact, lightweight tool installed Or configure integration directly from FPE Anti-spam effectiveness Edge + Content: >96% of all mail blocked Less than 1:400,000 False Positive rate 9.3 and beyond FOPE Release Cadence Three releases a year 9.1 Outbound Spam Mitigations/Backscatter Defense New Directory Sync tool – scales to 100,000 users 9.2 Back-end release – now using Exchange 2010 technology Largest deployment of Exchange 2010 Edge Roles! Forefront Online Protection for Exchange Mike Chan Group Product Manager Microsoft FOPE 9.3 Release next week! FOPE 9.3 New Policy Rule tools Custom filters Enhanced regular-expression rules syntax New header-match rules Admin Center Globalization 13 languages Outbound TLS Enhancements Support for mail sent to a mix of Forced/Opportunistic TLS destinations Sample of new 9.3 features! Mike Chan Group Product Manager Microsoft FOPE 10.x – Calendar 2010 European regional routing Enterprise Single-Sign-On Leveraging Microsoft Federation Gateway and Microsoft Services Connector technology Forced Inbound TLS FOPE 10.x – Calendar 2010 Data Leakage Protection capabilities Apply policies to attachment contents PCI and PII policy scanning Exchange Blocked Senders support Antivirus refresh using FPE 2010 tech Virus Quarantine FOPE 10.x – Calendar 2010 Reporting Enhancements Outbound Deferral Reports DLP Risk Class Reports Message-Trace Enhancements Wild-card searches Edge-block tracing General Usability Enhancements Resources www.microsoft.com/teched www.microsoft.com/learning Sessions On-Demand & Community Microsoft Certification & Training Resources http://microsoft.com/technet http://microsoft.com/msdn Resources for IT Professionals Resources for Developers Related Content Breakout Sessions • UNC203 - 11/09/2009 09:00-10:15 [Cyril Sultan] Implementing and Administering Microsoft Online Services • OFS209 - 11/10/2009 17:00-18:15 [Kimmo Forss] SharePoint Online Overview • UNC205 - 11/11/2009 17:30-18:45 [Cyril Sultan] Tips and Tricks for Planning, Deploying, and Troubleshooting the Office Live Meeting Service • SIA317 - 11/12/2009 13:30-14:45 [Mike Chan] Forefront Online Protection for Exchange Architecture • UNC310 - 11/12/2009 13:30-14:45 [David Anderson] Migrating Data, Co-Existence, and Directory Synchronization with Microsoft Online Services • ITS213 - 11/12/2009 17:00-18:15 [Gail Warren] Critical Infrastructure and Operations for Delivering Secure, Enterprise-Class Software Services Online Related Content Breakout Sessions • UNC203 - 11/09/2009 09:00-10:15 [Cyril Sultan] Implementing and Administering Microsoft Online Services • OFS209 - 11/10/2009 17:00-18:15 [Kimmo Forss] SharePoint Online Overview • UNC205 - 11/11/2009 17:30-18:45 [Cyril Sultan] Tips and Tricks for Planning, Deploying, and Troubleshooting the Office Live Meeting Service • SIA317 - 11/12/2009 13:30-14:45 [Mike Chan] Forefront Online Protection for Exchange Architecture • UNC310 - 11/12/2009 13:30-14:45 [David Anderson] Migrating Data, Co-Existence, and Directory Synchronization with Microsoft Online Services • ITS213 - 11/12/2009 17:00-18:15 [Gail Warren] Critical Infrastructure and Operations for Delivering Secure, Enterprise-Class Software Services Sessions Breakout Sessions SIA201: Introducing Business Ready Security SIA302: Forefront Identity Manager 2010 Case Study: FIM in Microsoft IT SIA304: Windows Server 2008 R2 AD Rights Management Services Deep Dive SIA305: Windows Identity Foundation Overview SIA307: Microsoft Identity and Access Management solution overview SIA311: Better Together: Exchange Server 2010 and Forefront SIA312: Protecting information with Forefront BRS solutions SIA315: Securing the Microsoft Cloud Infrastructure SIA317: Forefront Online Services – Overview, Architecture and Roadmap Interactive Theater SIA01-IS: Security Panel SIA03-IS: FIM 2010 RC1 SIA05-IS: Secure Messaging using ADRMS and Exchange SIA07-IS: Security Assessment Planning and Implementation SIA08-IS: Security Services in the Cloud Demos SIA02-DEMO: End-to-End Email Protection HOLS SIA19-HOL: Secure Messaging SIA23-HOL: IPC Using AD RMS SIA24-HOL: FOPE Admin & Reporting Complete an evaluation on CommNet and enter to win an Xbox 360 Elite! Please join us for the Community Drinks this evening In Halls 3 & 4 from 18:15 – 19:30 © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.