Emily Dollar emilyy.dollar5@hotmail.com Phone: (289) 407-5156 _____________________________________________________________________________ SUMMARY OF SKILLS Resourceful and a very organized person, love to interact with different people Able to work as a team player or independently with great success Can work efficiently and stay focused in a fast pace environment Time management is great and responsible Punctual, Good communication skills Outgoing, Fit and Energetic EDUCATION Niagara College, Graduation June 2015: Occupational Therapist Assistant & Physiotherapist Assistant – Diploma Coursework focused in Health sciences and Occupational therapy, Rehabilitative services and Physical therapy, best practice hands on skill work Additional knowledge in Nutrition and Psychology, Human Anatomy, Physiology, and Mental Health as well as Children and Families with Developmental Disabilities CERTIFICATIONS & TRAINING CPR& First Aid HPC Level Training Gentle Persuasive Approach Training, Certified-2015 RETAIL/CUSTOMER SERVICE EXPERIENCE: Merchandiser/Cashier, Canadian Tire, St.Catharines, ON March 2013-Present Handle customer transactions and purchases, balance till before and after shift Face aisles to close store, interact with customers on floor finding products/giving information about products Stock shelves, locating products, Merchandise new products as seasonal changes arrive Key Holder/Cashier, Dollar Tree, St.Catharines, ON September 2011- June 2014 Handle cash (balancing cashiers and my own tills), Customer service (process exchanges) Stock shelves, Processing delivery truck, Open and close the store (process daily operations) Responsibility for payroll and scheduling weekly, Manage up to 7 employees in a daily shift Cashier, Beer Store, St.Catharines, ON March 2013-June 2013 Balance personal till, process customer transactions Process bottle returns (stacking and organizing bottles appropriately for return shipments) Sales Associate, Walmart, St.Catharines, ON September 2011- December 2011 Domestic Department, Face shelves, Clean department as needed Assist in other departments surrounding to cover breaks and call-ins Assist customers shopping and locating the product(s) they require Put away returns before end of any shift work, Locate/ stock shelves as new stock arrives OTA & PTA/ REHAB ASSISANT EXPERIENCE: Niagara Health System, Greater Niagara General Hospital Sept. 5th- Oct. 17th, 2014 Monitored and recorded patient progress in response to therapy in daily flow charts Worked in an acute stroke unit with patients doing transfers, balance exercises and mobility as well as strength tolerance and regaining movements through passive range of motion. Treated patients in general medical beds, working with Parkinson's, motor vehicle accident victims, falls, and many more conditions Managed a high-volume caseload communicating effectively with other care providers and caregivers to provide continuity of patient care. Consistently exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers establishing a positive rapport with patients and co-workers Demonstrated clear written and oral communications skills when working with health care professionals, patients and caregivers. Thorold Physiotherapy and Rehabilitation- PT Health Oct 27th- Dec. 5th, 2014 Monitored and recorded patient progress in response to therapy in flow chart Evaluated and treated a wide range of conditions, including chronic and acute pain, motor vehicle accidents, fractures/breaks, falls, arthritis, carpal tunnel and W.S.I.B. claims. Administered a range of treatments and therapeutic exercise programs involving active and passive ranges of motion, therapeutic ultrasound, TENS and application of heat and cold packs. Niagara Regional Linhaven- Long-term Care Home Feb. 4th- Apr. 3rd, 2015 Participated in group exercise programs, as well as running a walk in gym for residents on treatment 3 times per week Performed daily exercises with residents including passive and active range of motion, ambulation aid education and instruction, balance exercises at railing or within parallel bars Built great rapport with residents throughout daily treatment sessions as well as developed many techniques for working with the elderly with various levels of dementia and/or alzheimer's disease References Available Upon Request