Jamie Doll
2513 Venus Star St., Henderson, NV 89044
702-202-4789 (home)
702-408-0220 (mobile)
http://www.jdoll.com
OBJECTIVE
A position where I can put my unique mix of technical, presentation, development, and
management skills to use to help your corporation grow.
SKILLS PROFILE
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Twenty years of teaching and training experience in a variety of technical topics, in corporate
and academic environments. Experience in managing education programs and personnel and
developing online and self-paced training courses.
Experience developing and giving presentations to internal and external audiences, both large
and small. Have worked with PowerPoint, Flash, Captivate, and a variety of other software
packages.
Have worked in a sales environment.
Programming experience in Java, C#, iOS, and a variety of scripting languages such as Perl, PHP,
and JavaScript.
Have Microsoft MCPD-EAD credential.
Experience building and maintaining databases with Oracle and SQLServer. Knowledge of SQL.
Experience developing large and small-scale web sites with HTML, XML, CSS, WDSL, SOAP, and
a variety of other web technologies and protocols.
EMPLOYMENT HISTORY
Technical Trainer
3/2014 – 2/2016
Workday, Inc., Pleasanton, CA
 Teach virtual and leader-led technical courses to customers and internal audiences.
 Develop and maintain course materials.
Senior Educational Consultant
3/2012 – 3/2014
AppDynamics, Inc., San Francisco, CA
 Designed, developed, and maintained instructor-led and web-based courses for AppDynamic’s
software product, AppDynamics Pro.
 Taught and developed courses for Java, .NET, and PHP versions of the product.
 Developed lab applications in .NET and PHP.
Principal Instructional Designer
6/2007 – 9/2012
CA Technologies, Islandia, NY
 Designed developed, and maintained instructor-led and web-based courses for CA’s APM software
products such as Introscope and Customer Experience Manager.
 Developed lab applications in Java (J2EE), .NET (C#), and web scripting languages.
Jamie Doll Resume
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Taught external and internal courses in Java programming and Microsoft .NET concepts.
Administered and maintained our group’s SharePoint web site, which I developed.
Served on company task forces and committees, such as the Education Innovation Task Force, which
met regularly to discuss ways to determine how to incorporate more innovative tools and methods
into CA’s education processes.
Senior Technical Trainer
1/ 2006 - 6/2007
Apple Computer, Cupertino, CA
 Developed courseware materials for Apple Computer’s certification courses. This required expertise
in courseware development and delivery on Mac OS X system administration, Xcode, and
WebObjects, a Java-based web framework.
 Conducted technical training programs and delivered focused courses for technical teams, internal
development and sales engineers and system administrators.
 Led all Certification Train-the-Trainer (CT3) classes.
 Directed the courseware development, delivery and training strategy for web-based and remote
blended learning programs for technical audiences.
Instructor
9/2001 - 1/2006
Foothill College, Los Altos Hills, CA
 Developed and taught Java programming, Linux, Oracle, SQL, HTML and XML
courses.
 Developed web and Java applications for the district; designed and implemented a web-based system
to track California state certification requirements.
 Served on the district's educational technology committee, defining long-term and short-term
strategies and budgets for technology use.
 Elected to two terms in the Academic Senate, and assisted in cultivating corporate partnership
programs.
Development Manager
12/1999 - 9/2001
Microsoft Corp., Mountain View, CA
 Managed a team of three web developers, and performed development tasks for internal and
external web sites.
 Worked to define project plans, processes, technical architectures, and development strategies.
 Conducted web development and SharePoint programming classes for internal technical engineers.
Web Developer
12/1998 - 12/1999
GolfPro International, Santa Clara, CA
 Designed and developed Internet-based information systems, programmed ASP web pages that
interfaced with SQL Server databases, and managed all database design and implementation for the
company.
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Windows NT was used as both a development and delivery environment; languages used were
VBScript, JavaScript, and Visual Basic.
Project Manager/Lead Developer
12/1997 - 12/1998
Hewlett-Packard, Cupertino, CA
 Directed corporate project management of HP’s first consumer e-commerce project.
 Designed, developed, and maintained corporate web sites using Microsoft Access database design
and development, Perl-to-ODBC interfaces, VRML, HTML, Perl, and Java programming.
Webmaster
Bay Networks (Nortel), Santa Clara, CA
 Directed and created internal and external corporate web sites.
Jamie Doll Resume
2/1996 - 12/1997
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Managed and created the Technical Documentation Site: public site, which included All Bay Networks
technical documents and publications in PDF and HTML, formats. I designed and developed the
interface for the site and was in charge of the document conversion process and update strategies.
Managed a Sun Sparc 20 web server running Solaris UNIX and Netscape server software.
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Various Positions
Apple Computer, Cupertino, CA
11/1988 - 2/1996
Internet Marketing Programs Manager; 10/95 to 2/96
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Developed and implemented marketing programs to promote Macintosh technologies related to
creating, publishing, and delivering content on the worldwide web.
Advanced Technology Evangelist; 7/94 to 10/95
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Conceived, designed, and managed the first version of the worldwide web site for Apple’s Advanced
Technology Group. Acted as a global spokesperson for Apple's future technology directions, both
within Apple and to the public and press, and gave presentations at major internal and industry
events such as Seybold, MacWorld, CeBit, and SIGGRAPH.
Curriculum Manager/Instructor, Developer University; 1/91 to 7/94
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Managed development and delivery of the Networking and Communications curriculum at Apple
Developer University.
Tracked research developments in networking and operating systems; designed, developed, and
taught multimedia, leader-led, and self-paced courses; and managed instructors, designers, and a
multi-million dollar budget.
Systems Engineer; 11/88 to 1/91
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Provided pre- and post-sales training, configuration, and technical support for Apple and reseller
sales reps, specializing in LAN and WAN connectivity.
Developed and delivered technical training to reseller systems engineers and consultants.
Designed and developed proof-of-concept networked applications. Gave formal presentations at
product announcements, customer briefings, and other events.
Various Positions
10/1982 - 11/1988
British Petroleum, Cleveland, OH
Artificial Intelligence Researcher; 11/87 to 11/88
 Assisted in the design, development, and integration of networked expert systems for various U.S.
and international divisions of British Petroleum.
Personal Computer Support Manager; 11/84 to 11/87
 Responsible for training, configuration, installation, network integration, and managing help-line
support for all research and development personal computer systems.
Systems and Network Administrator; 10/82 to 11/84
 Performed VAX/VMS systems and network management functions for BP's worldwide network of
20,000 nodes, including performance analysis and integration of a mixture of protocols such as
Ethernet, TCP/IP, Token Ring, and AppleTalk
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EDUCATION
M.S., Computer Science and Engineering
1986
 Case Western Reserve University, Cleveland, Ohio
Thesis Title: "Real-Time Statistical Analysis of Multiplexed Data in a Worldwide
Heterogeneous Networked Environment"
B.A., Mathematics
 The College of Wooster, Wooster, Ohio
Major: Mathematics
Minor: French
1982
Other education includes classes in Java, Microsoft, Oracle, Apple, Dale Carnegie, and a
variety of other technical and soft skills.
Jamie Doll Resume
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