Welcome to the class of HRM Establishing Strategic Pay Plans Prof. Hiteshwari Jadeja After studying this chapter, you should be able to: 1. List the basic factors in determining pay rates. 2. Define and give an example of how to conduct a job evaluation. 3. Explain in detail how to establish pay rates. 4. Explain how to price managerial and professional jobs. 5. Discuss competency-based pay and other current trends in compensation. 6. Explain the importance today of broadbanding, comparable worth, and board oversight of executive pay. Employee Compensation All forms of pay or rewards going to employees and arising from their employment. Basic Factors in Determining Pay Rates Employee Compensation Direct Financial Payments Indirect Financial Payments • Direct Financial Payment: Pay in the form of wages, salaries, incentives, commissions, and bonuses. • Indirect Financial Payment: Pay in the form of financial benefits such as insurance. Important Compensation Related Acts in India oMinimum Wages Act, 1948 oPayment of Wages Act, 1936 oEqual Remuneration Act, 1976 oCompanies Act, 1956 oPayment of Bonus Act oPayment of Gratuity Act oEmployee Stock Scheme (ESOS) oEmployee Stock Purchase (ESPS) Corporate Policies, Competitive Strategy, and Compensation • Aligned Reward Strategy – The employer’s basic task: • To create a bundle of rewards—a total reward package—that specifically elicits the employee behaviors that the firm needs to support and achieve its competitive strategy. – The HR or compensation manager along with top management creates pay policies that are consistent with the firm’s strategic aims. Compensation Policy Issues • Pay for performance • Pay for seniority • The pay cycle • Salary increases and promotions • Overtime and shift pay • Probationary pay • Paid and unpaid leaves • Paid holidays • Salary compression • Geographic costs of living differences Equity and Its Impact on Pay Rates Forms of Equity External Equity Internal Equity Individual Equity Procedural Equity Addressing Equity Issues Salary Surveys Methods to Address Equity Issues Job Analysis and Job Evaluation Performance Appraisal and Incentive Pay Communications, Grievance Mechanisms, and Employees’ Participation Establishing Pay Rates Steps in Establishing Pay Rates 1 Conduct a salary survey of what other employers are paying for comparable jobs (to help ensure external equity). 2 Determine the worth of each job in your organization through job evaluation (to ensure internal equity). 3 Group similar jobs into pay grades. 4 Price each pay grade by using wave curves. 5 Fine-tune pay rates. The Salary Survey Step 1. The Wage Survey: Uses for Salary Surveys To price benchmark jobs To marketprice wages for jobs To make decisions about benefits Sources for Salary Surveys Sources of Wage and Salary Information Employer SelfConducted Surveys Consulting Firms Professional Associations Government Agencies The Internet Some Pay Data Web Sites Sponsor Internet Address What It Provides Downside Salary.com Salary.com Salary by job and zip code, plus job and description, for hundreds of jobs Adapts national averages by applying local cost-ofliving differences Wageweb www.wageweb.com Average salaries for more than 150 clerical, professional, and managerial jobs Charges $169 for breakdowns by industry, location, etc. Paycheck India and WageIndicator www.paycheck.in Input current salary and use salary checker Based on gross earnings. HT www.shine.com Salary by job, designation Based on gross earnings moving.com moving.com Median salaries for thousands of jobs, by city Doesn’t consider factors like company size or benefits cnnmoney.com cnnmoney.com Input your current salary and city, and this gives you comparable salary in destination city Based on national averages adapted to cost of living differences Establishing Pay Rates (continued) Skills Step 2. Job Evaluation: Identifying Compensable Factors Effort Responsibility Working Conditions Job evaluation is a systematic comparison done in order to determine the worth of one job relative to another. Establishing Pay Rates (continued) Preparing for the Job Evaluation 1 Identifying the need for the job evaluation 2 Getting the cooperation of employees 3 Choosing an evaluation committee 4 Performing the actual evaluation Methods of Job Evaluation Analytical Methods • Point Ranking Method • Factor Comparison Method Job Evaluation 18 NonAnalytical Methods • Ranking Method • JobClassificatio n Method Job Evaluation Methods: Ranking • Ranking each job relative to all other jobs, usually based on some overall difficulty. • Steps in job ranking: 1. Obtain job information. 2. Select and group jobs. 3. Select compensable factors. 4. Rank jobs. 5. Combine ratings. TABLE Ranking Order 1. Office manager Job Ranking by Olympia Health Care Annual Pay Scale $43,000 2. Chief nurse 42,500 3. Bookkeeper 34,000 4. Nurse 32,500 5. Cook 31,000 6. Nurse’s aide 28,500 7. Orderly 25,500 Job Evaluation Methods: Job Classification • Raters categorize jobs into groups or classes of jobs that are of roughly the same value for pay purposes. – Classes contain similar jobs. • Administrative assistants – Grades are jobs similar in difficulty but otherwise different. • Mechanics, welders, electricians, and machinists – Jobs are classed by the amount or level of compensable factors they contain. FIGURE Example of a Grade Level Definition This is a summary chart of the key grade level criteria for the GS-7 level of clerical and assistance work. Do not use this chart alone for classification purposes; additional grade level criteria are in the Web-based chart. Source: www.opm.gov/fedclass/gscler.pdf. Accessed May 18, 2007. Job Evaluation Methods: Point Method • A quantitative technique that involves: – Identifying the degree to which each compensable factor is present in the job. – Awarding points for each degree of each factor. – Calculating a total point value for the job by adding up the corresponding points for each factor. The Point Method of Job Evaluation Step 1. Determine clusters of jobs to be evaluated Step 2. Collect job information Step 3. Select compensable factors Step 4. Define compensable factors Step 5. Define factor degrees Step 6. Determine relative values of factors Step 7. Assign point value to factors and degrees Step 8. Write the job evaluation manual Step 9. Rate the jobs TABLE 11–A5 Evaluation Points Assigned to Factors and Degrees FirstDegree Points SecondDegree Points ThirdDegree Points FourthDegree Points FifthDegree Points Decision making 41 82 123 164 204 Problem solving 35 70 105 140 174 Knowledge 24 48 72 96 123 Job Evaluation Methods: Factor Comparison Method • A widely used method of ranking jobs according to a variety of skill and difficulty factors, then adding up these rankings to arrive at an overall numerical rating for each given job. Quantitative Job Evaluation Methods • Factor Comparison Job Evaluation Method Step 1. Step 2. Step 3. Step 4. Step 5. Obtain job information (A1) Select key benchmark jobs Rank key jobs by factor (A1.) Distribute wage rates by factors Rank key jobs according to wages assigned to each factor Step 6. Compare the two sets of rankings to screen out unusable key jobs Step 7. Construct the job-comparison scale Step 8. Use the job-comparison scale FIGURE 11–A1 Sample Definitions of Five Factors Typically Used in Factor Comparison Method 1. Mental Requirements Either the possession of and/or the active application of the following: A. (inherent) Mental traits, such as intelligence, memory, reasoning, facility in verbal expression, ability to get along with people, and imagination. B. (acquired) General education, such as grammar and arithmetic; or general information as to sports, world events, etc. C. (acquired) Specialized knowledge such as chemistry, engineering, accounting, advertising, etc. 2. Skill Requirements A. (acquired) Facility in muscular coordination, as in operating machines, repetitive movements, careful coordinations, dexterity, assembling, sorting, etc. B. (acquired) Specific job knowledge necessary to the muscular coordination only; acquired by performance of the work and not to be confused with general education or specialized knowledge. It is very largely training in the interpretation of sensory impressions. Examples 1. In operating an adding machine, the knowledge of which key to depress for a subtotal would be skill. 2. In automobile repair, the ability to determine the significance of a knock in the motor would be skill. 3. In hand-firing a boiler, the ability to determine from the appearance of the firebed how coal should be shoveled over the surface would be skill. 3. Physical Requirements A. Physical effort, such as sitting, standing, walking, climbing, pulling, lifting, etc.; both the amount exercised and the degree of the continuity should be taken into account. B. Physical status, such as age, height, weight, sex, strength, and eyesight. Source: Jay L. Otis and Richard H. Leukart, Job Evaluation: A Basis for Sound Wage Administration, p. 181. © 1954, revised 1983. Reprinted by permission of Prentice Hall, Upper Saddle River, NJ. FIGURE 11–A1 Sample Definitions of Five Factors (continued) 4. Responsibilities A. B. C. D. E. F. 1. For raw materials, processed materials, tools, equipment, and property. For money or negotiable securities. For profits or loss, savings or methods’ improvement. For public contact. For records. For supervision. Primarily the complexity of supervision given to subordinates; the number of subordinates is a secondary feature. Planning, direction, coordination, instruction, control, and approval characterize this kind of supervision. 2. Also, the degree of supervision received. If Jobs A and B gave no supervision to subordinates, but A received much closer immediate supervision than B, then B would be entitled to a higher rating than A in the supervision factor. To summarize the four degrees of supervision: Highest degree—gives much—gets little High degree—gives much—gets much Low degree—gives none—gets little Lowest degree—gives none—gets much 5. Working Conditions A. Environmental influences such as atmosphere, ventilation, illumination, noise, congestion, fellow workers, etc. B. Hazards—from the work or its surroundings. C. Hours. Source: Jay L. Otis and Richard H. Leukart, Job Evaluation: A Basis for Sound Wage Administration, p. 181. © 1954, revised 1983. Reprinted by permission of Prentice Hall, Upper Saddle River, NJ. TABLE 11–A1. Ranking Key Jobs by Factors1 Mental Requirements Physical Requirements Skill Requirements Responsibility Working Conditions Welder 1 4 1 1 2 Crane operator 3 1 3 4 4 Punch press operator 2 3 2 2 3 Security guard 4 2 4 3 1 11 is high, 4 is low. TABLE 11–A2 Ranking Key Jobs by Wage Rates1 Requirements Hourly Wage Mental Physical Skill Responsibility Working Conditions Welder $9.80 4.00(1) 0.40(4) 3.00(1) 2.00(1) 0.40(2) Crane operator $5.60 1.40(3) 2.00(1) 1.80(3) 0.20(4) 0.20(4) Punch press operator $6.00 1.60(2) 1.30(3) 2.00(2) 0.80(2) 0.30(3) Security guard $4.00 1.20(4) 1.40(2) 0.40(4) 0.40(3) 0.60(1) 11 is high, 4 is low. TABLE 11–A3 Comparison of Factor and Wage Rankings Mental Requirements Physical Requirements Skill Requirements Responsibility Working Conditions A1 $2 A1 $2 A1 $2 A1 $2 A1 $2 Welder 1 1 4 4 1 1 1 1 2 2 Crane operator 3 3 1 1 3 3 4 4 4 4 Punch press operator 2 2 3 3 2 2 2 2 3 3 Security guard 4 4 2 2 4 4 3 3 1 1 1Amount of each factor based on step 3. 2Ratings based on distribution of wages to each factor from step 5. Establishing Pay Rates (continued) Point Method Step 3. Group Similar Jobs into Pay Grades Ranking Method Classification Methods Establishing Pay Rates (continued) • Step 4. Price Each Pay Grade—Wage Curve – Shows the pay rates paid for jobs in each pay grade, relative to the points or rankings assigned to each job or grade by the job evaluation. – Shows the relationships between the value of the job as determined by one of the job evaluation methods and the current average pay rates for your grades. FIGURE 11–4 Plotting a Wage Curve Establishing Pay Rates (continued) • Step 5. Fine-Tune Pay Rates – Developing pay ranges • Flexibility in meeting external job market rates. • Easier for employees to move into higher pay grades. • Allows for rewarding performance differences and seniority. – Correcting out-of-line rates • Raising underpaid jobs to the minimum of the rate range for their pay grade. • Freezing rates or cutting pay rates for overpaid (“red circle”) jobs to maximum in the pay range for their pay grade. FIGURE 11–5 Wage Structure Pricing Managerial and Professional Jobs Compensating Executives and Managers Base Pay Short-term Incentives Long-Term Incentives Executive Benefits and Perks Pricing Managerial and Professional Jobs • What Really Determines Executive Pay? – CEO pay is set by the board of directors taking into account factors such as the business strategy, corporate trends, and where they want to be in the short and long term. – Firms pay CEOs based on the complexity of the jobs they filled. – Boards are reducing the relative importance of base salary while boosting the emphasis on performance-based pay. Competency-Based Pay • Competencies – Demonstrable characteristics of a person, including knowledge, skills, and behaviors, that enable performance. • What is Competency-Based Pay? – Paying for the employee’s range, depth, and types of skills and knowledge, rather than for the job title he or she holds. Competency-Based Pay (continued) Why Use CompetencyBased Pay? Support HighPerformance Work Systems Support Strategic Aims Support Performance Management Other Compensation Trends • Broadbanding – Consolidating salary grades and ranges into just a few wide levels or “bands,” each of which contains a relatively wide range of jobs and salary levels. – Pro and Cons • More flexibility in assigning workers to different job grades. • Provides support for flatter hierarchies and teams. • Promotes skills learning and mobility. • Lack of permanence in job responsibilities can be unsettling to new employees. FIGURE 11–7 Broadbanded Structure and How It Relates to Traditional Pay Grades and Ranges Other Compensation Trends (continued) • Comparable Worth – Refers to the requirement to pay men and women equal wages for dissimilar jobs that are of comparable (rather than strictly equal) value to the employer. – Seeks to address the issue that women have jobs that are dissimilar to those of men and those jobs are often consistently valued less than men’s jobs. The Pay Gap • Factors Lowering the Earnings of Women: – Women’s starting salaries are traditionally lower. – Salary increases for women in professional jobs do not reflect their above-average performance. – In white-collar jobs, men change jobs more frequently, enabling them to be promoted to higher-level jobs over women with more seniority. – In blue-collar jobs, women tend to be placed in departments with lower-paying jobs. Improving Productivity Through HRIS: Automating Compensation Administration • Benefits of Compensation Automation: – Allows for quick updating of compensation programs. – Eliminates costs of formerly manual processes. – Coordinates centralized compensation budgets to prevent overages in compensation and raises. – Can integrate and automatically administer other pay actions.