Henni Djuhaeni Public Health Department Human Resource Asset/ Capital • • • • • • • Mind Feeling Desire Education Status Age Gender LABOUR • • • • • • • • • • Strong Training anda Education Technology and Science Profesional Discipline Motivasion Work Ethic Creative Innovative Productive Human Resource Management (HASIBUAN, MALAYU SP) ART AND SCIENCE ARRANGING RELATION AND ROLE OF LABOUR EFFECTIVE TARGET EFFICIENT Company Profit Employees Satisfied Society Quality of Service And Affordable 4 (FOUR) COMPONENT OF Human Resource Management HUMAN RESOURCE MANAGEMENT IS THE PROCESS OF BRINGING PEOPLE AND ORGANIZATIONS TOGETHER SO THAT THE GOALS OF EACH ARE MET. INDIVIDUAL • Ability • Knowledge • Personality • Values • Expectation JOB • Challenge • Variety • Autonomy ORGANIZATION • Size • • • • • Structure Technology Resource Wisdom Culture ENVIRONMENT • Economic • Social • Politics • Technological ECONOMICS • Inflation • Un employment Level • Rate of Interest • Etc SOCIAL : •Patient/ Client • Employees/ Officer/ Labour ENVIRONMENT TECHNOLOGICAL • Raw Material • Request of Market Health Service POLITICS : • Liberalism • Democracy Controlling Procurement Directing 3 4 5 2 Organizing FUNCTION HUMAN RESOURCE MANAGEMENT 1 Planning 11 Separation Development 6 7 10 9 Compensation 8 Integration Discipline Maintenance RECRUITMENT JOB DESCRIPTION SELECTION PLACEMENT JOB ANALYSIS JOB SPECIFICATION CARRIER PLANNING COMPENSATION JOB EVALUATION TRAINING & DEVELOPMENT REASONS FOR CONDUCTING JOB ANAYSIS • New Job are being Created & Old Jobs are Being Redesigned • Job Analysis Addresses The Fact that Change is Taking place J O B A N A L Y S I S INFORMATION WRITTEN ABOUT WORK WHAT TOBE DONE TARGET • WORKER ACTIVITIES • WORK STANDARDS • BEHAVIOR • NEEDED APPLIANCES JOB DESCRIPTION • Clarify Expectations between manager and staff member The Job Discription is the Basis for managers to not only effectively select, but Also manage their Staff • Guide the Induction and performance Management Process • Be Use for staff Development and career planning • Clarify and plan the Work of the team TIPS ON WRITING JOB DESCRIPTION • Aim for a clear and concise description of the job • Focus on what you want the position to do • Describe the what, how, and why • Do not become preoccupied with unusual or short term job demands • Remember the goals of the organization ! JOB SPESIFICATION : A document containing the Minimum acceptable Qualifications, including Educational Requirements Experience Personality Traits Physical Abilities RECRUITMENT SELECTION PROCUREMENT PLACEMENT ORIENTATION INDUCTION RECRUITMENT : Seeking Process and Enchanting Capable Candidate Capable to Work In Organization Is the process through which the organization’s Job openings are clearly defined, and prospective Employees are found to fill those opening RECRUITMENT CONCEPT SOURCE • Internal • External METHOD • Closed • Open BASIC • Job Specification • Regulation of Government CONSTRAINT • Internal • Eksternal RECRUITMENT MATCHING THE NEEDS OF APPLICANTS AND ORGANIZATIONS INFORMATION FLOW ORGANIZATION Need For High Quality Employes INTERNAL APPLICANTS ENVIRONMENT Economic Social Technological Political POTENTIAL APPLICANTS Need For Suitable Jobs 14 • Employees Application Quality of Employee CLOSED • Family << <<< • Friends Recruitment Methods Advertisement, Application Hr. Quality OPEN etc >>> >>> Internal Source of Recruitment Public hospital/ Organization Mutation • University/ college • Advertising • Employment agencies Eksternal • Recruites • Special event Vertical Horizontal SELECTION • Activity to Determine and Chosen Labor fulfilling criterion Which Have Been Specified • The process through which representatives of an organization define a job to be filled, assess the people applying for that job, OBJECTIVE Make Decision Whether Some One is Accepted or Refused • Qualified human resource • Discipline • Human resource with motivation >> • Creative and inovatif human resource • Turn over << SELECTION PROCESS DEPENDS ON : 1. Work Load 2. Requirement of Human Resource 3. Recruitment The selection process Recruited Individuals Selection test Selection Decision Preliminary Interview Review of Applications & Resume Employment Interview Reference & Background Checks Physical Examination Employed Individual 17 INDUCTION Process by which a new Staff member learning about and becomes part of the organization BENEFITS OF INDUCTION 1. Employee adapts to job and work environment morecuickly 2. Establish good communication between supervisor and employee 3. Reduce anxiety and build up confidence 4. Reduce excessive cost 5. Public Relation a Change to Promote Organization ORIENTATION • Introduction to the organization • Definition of the individual’s term of employment • Acquanting the employee in detail the requirements of the job is training so that Proficiency in the job is reached in the shortest possible time • Promoting confidence in the employee, both in ability to perform the job and in the Organization in general • To quickly establish a favorable attitude by the employee towards the organization So that the employee is more likely to stay BENEFITS TO YOUR ORGANIZATION BENEFITS TO YOUR TEAM • Greater Productivity • Improved Team Work • Quality Improvement • Better Understanding of team goals • Focused Customer Service • Harmonious work place • Effective Communitation • Directed training & development • Commitment to Business plans & Goals • Greater inter – team cooperation BENEFITS TO YOUR TEAM • Improved Team Work • Better Understanding of team goals • Harmonious work place • Directed training & development • Greater inter – team cooperation BENEFITS TO THE INDIVIDUAL • Better Understanding of own contributions • Improved commitment & motivation • Enhanced knowledge & Skills • Realistic standards of performance • Recognition of a job well done WHY The right Number of Health Man Power At The Right Time In The Right Place (Jobs) Performing The Right Activities To Achieve The Right Objectives At The Right Price METHODS OF HEALTH MAN POWER PLANNING 1. HEALTH NEED The Need of Health service by the Community Utilities of Health center/ hospital 2. HEALTH TARGET * 1 DOCTOR 6.000 VISIT TO HEALTH CENTER * Coverage of MCH 3. HEALTH DEMAND 4. RATIO HEALTH MAN POWER; POPULATION 1 DOCTOR : 30.000 POPULATION 1 NURSE : 5.000 POPULATION HUMAN RESOURCE DEVELOPMENT EFFORT SKILL • Technical skill • Knowledge • Moral • Attitude Now & INDIVIDUAL EFFECTIVENESS Future - Well planned Progress of Technology - “Sustainable” • Training and Education • Mutation • Promotion OBJECTIVE OF DEVELOPMENT 1. Productivity 2. Efficiency 3. Damage of appliances <<< 4. Accident << expense of medication << 5. quality of service 6. Moral 7. Career 8. Conceptual 9. Leadership 10. Reward 11. Satisfaction of consumer quality of service DEVELOPMENT CONSTRAINT – PARTICIPANT * AGE * EDUCATION – COACH/ INSTRUCTOR – FACILITY – BUDGET Performance appraisal : A system of review & evaluation Of an individual’s or team’s job Performance • an effective system assesses accomplishment • an effective system envolves plans for development • performance management is important Use of performance appraisal • • • • • • • Responsibility for appraisal • • • • • Immediate Supervisor Subordinates Peers Self Appraisal Customer Appraisal Human Resource Planning Recruitment & Selection Training & Development Career Planning & Development Compensation Program Internal Employee Relation Assesment of Employee Potential SEPARATION CAUSES • • • • Willingness one side or both side Chronic Diseases Old age Bankrupt COMPONENTS OF A TOTAL COMPENSATION PROGRAM Compensation Financial Direct Indirect Nonfinancial The Job Job Environment THE EMPLOYEE THE ORGANIZATION JOB PRICING THE JOB THE LABOR MARKET The job as a determinant of Financial compensation • JOB ANALYSIS • JOB DESCRIPTIONS • JOB EVALUATION The employee as a determinant of Financial compensation • • • • Pay for Performance Seniority Experience Membership in The Organization • Potential • Political Influence • Luck NON FINANCIAL COMPENSATION • THE JOB • JOB ENVIRONMENT COMPENSATION • Wage/ Salaries • Benefits • Incentives COMPENSATION • • • • • • Work team Participant Motivation Satisfaction Disclipline Mantaining Staff