AppCelerate Global Sales Kickoff Las Vegas, July 2014 Oracle Horizontal Breakout Session Copyright © 2014 HCL Technologies Limited | www.hcltech.com Session Objectives 1 Gain better understanding of our Oracle capability & practice 2 Understand financial targets and propositions to sell 3 Learn how to work effectively with our Oracle practice 4 5 7 2 Copyright © 2014 HCL Technologies Limited | www.hcltech.com AppCelerate Global Sales Kickoff Las Vegas, July 2014 20 mins Section 1 Financial Targets | Client Examples | Market Conditions Copyright © 2014 HCL Technologies Limited | www.hcltech.com Core Oracle Client Examples Client Vertical INSERT VERTICAL Program Description ADD BULLET POINTS DETAILING BENEFITS INSERT DESCRITPTION (add platform Logo) Netapp Reed Exhibitions Gaming & Media Benefits Realized Global Deployment Oracle R12 using Fusion Middleware as the integration tool, OBIEE for reporting • • • • • • Fidelity Investments 4 Financials Global (UK, India, China and US) ASM deal to support JDE, HFM & Oracle Web Center. In discussion re ERP and Big Data Strategy • • • • Integrated to SFDC Single Global Instance Master Data Management Consolidated Reporting Standard Process across All sites Reduction in CEMLI Reduction in internal costs Improved SLA Innovation – improved methods of engaging the business users Increased problem resolution Copyright © 2014 HCL Technologies Limited | www.hcltech.com Core Oracle Client Examples Client Scientific Games GE Cooperate Vertical Program Description Entertainm ent R12 Global Roll out, consolidation of Chart of Accounts, Printing, Hyperion and ALT SM MFG MFG Masternaut 5 Global Chart of accounts transformation (48 Countries) through this piece of work we have received opportunities at other sites and open discussions re Mergers and Acquisitions Partner with ePrentice in support of consolidation exercise Oracle On Demand R12 Business Transformation, Integration and Support Benefits Realized • • Single global view of chart accounts Improved Reporting Real time information Global Template for new country roll outs Integration to 3rd Party Products APEX Copyright © 2014 HCL Technologies Limited | www.hcltech.com Market Trends 2013 R&D investment: $4.9 billion 2013 acquisitions accounted for $99 million in revenue In-Memory • • • • Investment is in direct response to SAP’s success with SAP HANA Oracle have introduced ‘Exadata’ in their database solutions to challenge, creating a recent spat with SAP in September 2013 over in-memory Engineered Systems Revenue growth: +45% (fourth quarter 2013) • Oracle DBMS versions account for 49% of the RDBMS market by revenue Product Developments: Exadata, 12c Database, Exalytics, Fusion Applications Databases • • • • Form a key part of Oracle’s current revenue Many enterprise businesses are dependant on Oracle Databases – often they are supporting SAP products and solutions in the organisation Key aim is to retain customers against SAP introduction of databases Acquisitions: Endeca, InQuira, Involver, Pillar Data Systems, RightNow, Sun Microsystems, Market2Lead Cloud • • • • • • 6 Oracle is one of the initial pioneers of Cloud solutions Oracle Cloud solutions (private and managed clouds)-source of significant revenue and competitive advantage Likely to counteract SAP’s recent M&A activity in this area Investment: $14 billion Product Developments: Oracle Cloud Acquisitions: Taleo, Vitrue, Collective Intellect, Eloqua, SelectMinds, Involver, BigMachines , Compendium, RightNow Technologies Copyright © 2014 HCL Technologies Limited | www.hcltech.com AppCelerate Global Sales Kickoff Las Vegas, July 2014 20 mins Section 2 Core Oracle Practice Overview Copyright © 2014 HCL Technologies Limited | www.hcltech.com Oracle Service Lines Capabilities Consultants 3,500 Projects 150 Services Include: Full suite of systems integration and managed services with Oracle technology Business transformation services to achieve higher levels of performance End-to-end implementation including global planning and large-scale rollouts Application Support and Maintenance to deliver significant savings and value Partnerships Recognitions Differentiators Oracle Platinum partner, currently being evaluated for premier Diamond level 30 Oracle Specializations, plus Selected for Fusion Early Adopter Program Integration of business strategy consulting – linked to business benefits First Fusion HCM SaaS go-live ERP upgrade tools/accelerators One of the only live Oracle Sales Cloud deployments Implemented one of the first large Exa deals Voted Number One by PwC in the Nordics for all Oracle services Clients - 9 Advanced Specializations Automatic testing Pre-defined business processes Oracle Cloud Services Implementation Partner – CRM, HCM Global deployment and support capability – full AMS Products Oracle ERP - Oracle E-Business Suite, JD Edwards, PeopleSoft Oracle Fusion, Cloud applications and middleware – HCM, CRM, Taleo, SOA, Governance, Risk & Compliance Oracle Edge products – Endeca, Oracle Transportation Management, Oracle Enterprise Asset management, VentureForth Mobile solution, Hyperion Engineered Systems – Exadata, Exalogic, Exalytics, Big Data Appliance 8 Copyright © 2014 HCL Technologies Limited | www.hcltech.com Key Contact Information – Global Leads Richard.turner – Lead richard.turner@hcl.com +44 (0) 7810 480 053 Terry Walton – Pre-Sales terence.walton@hcl.com +44 (0) 7796 060 900 Martyn Capes - Sales Lead martyn.capes@hcl.com Phone John Pridham – Ops & Solutions John.pridham@hcl.com +44 (0) 7768 547 805 Pav Midha – Alliances pawan.midha@hcl.com +44 (0) 7889 480 800 9 Copyright © 2014 HCL Technologies Limited | www.hcltech.com Go to Market Messaging - What Makes HCL Different? 10 Copyright © 2014 HCL Technologies Limited | www.hcltech.com Key Partnerships For each major partner… 11 Partnership Level Platinum Partner Propositions/ Solutions Oracle Apps – deployments & upgrades Security – Single Instance Consolidation, Automated Testing, EAM In A Box Application Lifecycle Management – Automated Testing Joint Initiatives/ Activities “Oracle-on-Oracle” – Oracle Apps on Oracle Hardware Automated testing included in Oracle Apps upgrade bids Key Clients Netapps, Reed Exhibitions, Scientific Games, Expedia, DNB Norway Reed Exhibitions Reed Exhibitions Recent Partnership Changes “Diamond Watch” – HCL seen as serious player Senior Exec Awareness – Shiv meeting M. Hurd (Oracle President) New Partnership New Partnership Other Information Major drive for Diamond Partner level N/A N/A Use HP Software technology. Exploring direct relationship with HP to broaden solution Business Process Modelling (BPM) Accelerator Solution equally effective across SAP & Oracle environments Copyright © 2014 HCL Technologies Limited | www.hcltech.com AppCelerate Global Sales Kickoff Las Vegas, July 2014 45 mins (~8-9 mins/ proposition) Section 3 Key Propositions Copyright © 2014 HCL Technologies Limited | www.hcltech.com Oracle Solution Offerings Cloud Based Services & Hosting Automated Testing 13 Copyright © 2014 HCL Technologies Limited | www.hcltech.com E-Business Suite Global Deployments What is it? Proposition 4 Implementations & upgrades E-Business Suite Release 12 Implementation and upgrades using canned business processes linked to best practice configuration Utilizing leading edge accelerators and innovative Industrialized Approach implementation Upgrade or re-implementation approach driven by business case and on-going benefits realization Client need Reduce risk of project failure or extended timelines and minimize operational disruption Reduce the project duration and cost Avoid being stranded on non-supported versions & leverage new functionality Remove reliance on customizations and introduce best in class business processes Relevant solution details Innovation is the key – use business process as the guidelines to determine configuration, testing, training and end-user guides Pre-configured environments using customer-specific provide demos/CRPs in 3 weeks, not 3 months Best in class accelerators to manage: configuration – complete systems created in hours not days Data migration and customization migration Automated testing 80:20 rule – spend 80% of time on the 20% that makes your company unique Tax module configuration - globally 14 1 Legacy data archived Copyright © 2014 HCL Technologies Limited | www.hcltech.com Finance Transformation: Consultancy Offering What is it? HCL will help CFOs improve overall finance function efficiency and effectiveness by redesigning global processes (including Record-to-Report, Procure-to-Pay, Acquire-to-Retire, Order-to-Cash, and Plan-to-Perform) based on leading practices that are enabled by Oracle EBS R12 or PeopleSoft 9 Financials Client need Reduce overall Finance and Accounting processing cost as percentage of revenue Streamlining global processes and process automation Oracle EBS R12, PeopleSoft 9, Hyperion Planning, and Financial Management upgrades Enterprise-wide standardize reporting, and business intelligence Finance center of excellence and shared services Relevant solution details Redesign chart of accounts for better reporting, visibility, and merger integration. Reduce overall transaction processing complexity Redesign global processes based on industry leading practices to improve effectiveness and efficiencies and reduce overall finance function cost as percentage of revenue 15 Copyright © 2014 HCL Technologies Limited | www.hcltech.com Supply Chain Optimization: Consultancy What is it? Supply Chain Optimization is the balancing of inventory costs with delivery cycle times through inventory optimization and the improvement of supplier collaboration through the supply network optimization. Reviewing the internal and external supply chain network to improve both the supply chain within a companies four walls as well as the supply chain with all there vendors and at the same time making sure that the right levels of inventory are being maintained at the right stage of the process. Client need Improved Customer Service Capabilities Improved Manufacturing Scheduling Performance Optimized Inventory Levels Relevant solution details Analyze inventory through out the manufacturing process in order to improve scheduling performance and customer service capabilities without significantly increasing costs Look at the relationship with key suppliers and make sure that we are not just focusing on cost reductions, but more importantly quality and assistance with overall cycle time The use of Demand Planning and Sales & Operations Planning accuracy to drive the optimization 16 Copyright © 2014 HCL Technologies Limited | www.hcltech.com HCL Cloud What is it? A pay-as-you grow subscription-based Oracle best in class system, simple to move in, scalable The benefits of a private cloud – security, control & compliance with the flexibility and cost model of a public cloud Provision of dedicated & certified Oracle products in the cloud Hosted solution, hardware, infrastructure support and applications managed services Provision of Oracle ERP applications ‘ready to go’ supported by standard business processes and best practice configuration Client need Concentrate on core business, not IT support - eliminate need to support old versions of ERP and leverage new functionality Fixed scope services – clear view of future costs Fully hosted and supported solution – remove costly internal support costs Scalable financial systems & processes – capacity to add or remove business units through acquisition or divestment Reduction in implementation and upgrade costs, circa 60% Relevant solution details Utilizes pre-configured business processes, implementation accelerators, tools and templates 17 1 Copyright © 2014 HCL Technologies Limited | www.hcltech.com Transport and Utilities Operating Company EAM Tool Kit: Overview What is it? Transport and Utilities Operating Company in a Box offers an asset management compliant solution based on a number of reusable components that include: • Oracle Enterprise Asset Management (EAM) • Oracle HR - Competency Management (HCM) • Oracle Transportation Management (OTM) - planning & scheduling • Graphical Information Systems (GIS) Offered initially to transport • Intelligent Infrastructure – SCADA, using SOA middleware operating companies to • Mobility and Integration leverage our skills base, but note applicable to any asset intensive industries Client need • • • Clients are looking for good asset management that gives them the means to keep current inventory, configuration information and physical location with real-time condition monitoring These areas are now key to meeting federally-mandated standards for State of Good Repair Companies can buy the end-to-end solution or the individual components based upon their need and budget and architecture Relevant solution details • • 18 Utilizes pre-configured business processes, implementation accelerators, tools and templates Extensive resources available from Oracle to jointly market this offering Copyright © 2014 HCL Technologies Limited | www.hcltech.com High Security Instance Consolidation: Overview What is it? HCL will help companies deal with the complexities of global single instance consolidation and the regulations associated with it The problem • • • • • SSA ITAR FOCI NIST 800-53 FedRAMP Client need Reduce overall cost of ownership and service support Streamlining global processes and process automation The solution Oracle EBS R12, PeopleSoft 9, JDE 8, Hyperion Planning and Financial Management upgrades • Oracle technology based security framework • E2E business and solution • Industry expertise Enterprise wide standardize reporting and business intelligence Finance center of excellence and shared services ITAR and SSA compliance issues in a single instance Penetration testing The result • Single enterprise system and processes COMPLIANT Relevant solution details Redesign to a global single instance for better reporting, visibility, merger integration and total cost of ownership by reduction of overall transaction processing complexity and support costs Redesign global processes based on industry leading practices to improve effectiveness and efficiencies 19 Copyright © 2014 HCL Technologies Limited | www.hcltech.com AppCelerate Global Sales Kickoff Las Vegas, July 2014 5 mins Section 4 Appendix: Primary Contacts | Summary Copyright © 2014 HCL Technologies Limited | www.hcltech.com Appendix 22 Copyright © 2014 HCL Technologies Limited | www.hcltech.com Ways of Working Oracle – Vertical Interlock Oracle Opportunities Nominated Oracle Salesperson aligned with Vertical Log opportunity in Excalibur, mark as Oracle with accurate data Weekly meetings Contact nominated Oracle person or Martyn Capes Move to appendix Attendance at vertical sales conferences Communicate with Oracle team ASAP to provide time to respond to RFPs Education sessions – what Oracle products and solutions can you sell? Work with Oracle team to create ORC deck – validate opportunity Financial Services ANZ NA EMEA ROW Global Lead Ashutosh Uniyal Insurance Global ANZ EMEA APAC NA 23 Ashutosh Uniyal Ashutosh Uniyal Junaib Shaikh Stuart Drew Parag Samamth Stuart Drew Parag Samamth Rahul Singh Financial Services Banking Capital Markets Martyn Capes Stephen Coclough Harvey Maddocks Prasana Natarajan Preeti Walia Ashutosh Uniyal We cannot respond to every RFP Stuart Drew Stuart Drew Need to concentrate on real opportunities that we have a chance of winning Financial Institutions / Intermediaries Vertical – Oracle interlock names exist for each vertical Copyright © 2014 HCL Technologies Limited | www.hcltech.com Collateral Material https://wiki.hcl.com/sites/axon/ROWOraclePractice/orasales/files/ 24 Copyright © 2014 HCL Technologies Limited | www.hcltech.com Oracle Vertical Footprint: Logistics Example Industry footprints using oracle technology – available to enable client engagement 38 Oracle specializations HCL has significant Oracle capability: • Applications • Hardware • Middleware • Database management We are more than technologists 25 2 Copyright © 2014 HCL Technologies Limited | www.hcltech.com Industrialized Approach Lever Flexible requirements, phased Implementation + <--- Cost ------ +Speed + Cost Template driven, Industrialized Roll out Solution Repeatability Allow each country its own solution, low standardization Template compliance, common processes, TLS* change only Solution Stability Continuous changes and high regression impacts Very limited changes to the template during roll out Deployment model Local release & deployment teams, minimal central capacity Centralised, offshore release and deployment, local task execution Testing & Validation Retest large portions of solution, low risk approach Only test changes, risk based and time boxed Change Management Individual country change approach, high soft skills Centrally driven focus on readiness, “mandated” adoption Deliverable variations Individual per country, multiple variations, many languages Re-use each deliverable, no changes to foundation outputs Variable integration methods, point to point, each unit varies Single integration layer, standardized interfaces, high reuse Integration Approach * TLS – Tax, Legal, Statutory The position of these levers and the opportunity to set these to the right increases ability to reduce costs and accelerate global deployments 26 2 Copyright © 2014 HCL Technologies Limited | www.hcltech.com Example Oracle Footprint Centralised Support Centre Secured Channels Reduce security risk by enhancing generic security login and access criteria Reduce labour costs by managing support of your business centrally in a safe, secure and available control centre. Improve internal & external customer satisfaction by pro-actively managing your business Enterprise Asset Management Manage your assets by scheduling and optimising their deployment. Reduce costs by condition based asset management. Presentation Portal Personalised internal & external communications Data Quality & Architecture Improving and managing the quality of data and developing a data architecture based on a single source of truth. Mobile Workforce Make better use of your workforce by providing them with better information on the move. Use augmented reality and location based information of assets . Reporting Insight and Transparency Make better use of your resources by having the right information to manage and plan your business. 27 Real Time Processing Fusion Integration Integrate systems in real-time to increase your speed of response. Remove duplicated systems No. Copyright © 2014 HCL Technologies Limited | www.hcltech.com DSI – Oracle Alignment Continual Stakeholder Monitoring Agility Systems of Differentiation Rapid Prototyping Future Requirements are Dynamic Rapid Deployment Innovation Data Fabric Future-proof Technology Insight Scalable Extensible User & Application Consolidation Systems of Record 45% Estate is Understood & Controllable Minimum Viable Solution Cost Reduction FLEXCUBE HYPERION REAL TIME DECISIONING EMBEDDED BI ANALYTICS / OFSAA BIG DATA ENGINEERED SYSTEMS FUSION MIDDLEWARE DIGITAL ASSESSMENT ATG COMMERCE (RETEK) Cloud Migration High Reliability Automation 28 HC CLOUD HCM / SALES / MARKETING CLOUDS Copyright © 2014 HCL Technologies Limited | www.hcltech.com Core Oracle Organizational Structure Update as needed Delivery Solutions / Delivery Sales / Solutions Name TBC Global John Pridham Global Solutions Richard Turner Global lead Andy Winch EMEA lead Darren Atkinson EMEA - Technology Terry Walton Global (Pre-sales) Martyn Capes Global sales lead Luis Weir Global - Technology Ian Preece EMEA - SCM Jon Amos NA lead Harvey Maddocks Steve Lanchack NA lead EMEA: FS, LS, Retail Ajay Chava NA EMEA: PS, HiTec, Telco Andy Fisher Stephen Colclough ROW (ANZ) Prasanna Natarajan ROW (ASEAN) Arjun Ranjan NA Jay Shean EMEA - Finance Alliances Arun Ayireddy India SME (Tech) Pawan Midha Global 29 29 Key Sales Alliances Paul Orloff NA Alamelu Ganesh India Solutions Copyright © 2014 HCL Technologies Limited | www.hcltech.com Our Strategic Focus – Digital SI Cost reduction & New Technologies Cloud Migration Fusion Middleware Mobility HCL CLoud SOA Integration Oracle Mobile Oracle Sales & Marketing Cloud Instance Consolidation Mobile Platform Testing Fusion Applications (HCM) Business Process Modelling High Performance Computing Collaboration Omni-Channel Real Time Decisioning Portal Collaboration WebCenter Portal Supplier Collaboration WebCenter Sites Exadata Appliance Master Data Management Capture & Imaging Real Time Exalytics 30 ATG Copyright © 2014 HCL Technologies Limited | www.hcltech.com