Piecing It All Together ! Fundamentals to Consistently Make Money with Your Business Presented by: Tyler Construction Engineers, P.C. Tyler Construction Engineers, P.C. work exclusively within the engineering construction industry to provide the most comprehensive business resource for small business owners. Our Consultant Team Marie Williams, MBA – human resources specialist & leadership development Sandra Webb – accounting & payroll systems Jay B Mercer – accounting & small business tax strategies Curtis Webb - strategic marketing & competitive advantage strategies Marshall Tabb – accounting, cash & debt management , leadership development Ericka Hayes, CPA – business planning & Information technology strategies Teresa C Daniel, PHR - – human resources specialist & leadership development Victor Tyler, P.E. – construction business practices , bidding & pricing strategies Introductions Your Name Hometown School Your interests What do you see yourself doing in the future? Successful business owners/ managers share 3 Characteristics: • They Know What They Want. • They have a Written Plan to Get What They Want. • They Always Make Progress Toward What They Want. Successful business owners create processes that are… • Measurable • Predictable • Repeatable Business Fundamentals: • Business Strategy • Marketing Strategy • Financial Strength • Human Capital • Information Technology • Leadership Let’s Talk … • Fundamentals of Company Operations & Culture Panel Presenters: Marshall Tabb & Ericka Hayes • Fundamentals of Marketing Panel Presenter: Curtis Webb • Fundamentals of Making & Maximizing Your Profit Panel Presenter: Victor C. Tyler, P.E • Fundamentals of Tracking & Measuring Your Performance Panel Presenter: Jay B. Mercer What’s wrong with this picture? Company Operations & Culture Presented By Marshall Tabb & Ericka Hayes, CPA Fundamentals of Service Delivery Your Company Culture Company Policies Procedures Customer Service Work / Life Balance Discipline Attitudes Risk Business Strategy Financial & Budget Business Processes Information Technology Marketing Sales Training THE LATE GREAT HENRY FORD SAID: “COMING TOGETHER IS A BEGINNING” “STAYING TOGETHER IS PROGRESS” “WORKING TOGETHER IS SUCCESS” SUCCESS? ACCORDING TO WEBSTER’S: THE ACHEIVEMENT OF SOMETHING DESIRED, PLANNED OR ATTEMPTED. Policies & Procedures Begin with the End in Mind THE POLICY MANUAL Direct employees to conform to overall management philosophy. Highest authority for conduct in the company. Takes precedence over all other publications. Should not hold the company “Hostage” by being too restrictive. Standard Operating Procedures • Details the “How To” of a job or task. • Start with a Purpose, a General Narrative and show its Applicability. • Use position titles/functions vs. individual names. • Must be kept current. COMMON POLICIES & PROCEDURES Accounting Operations Personnel Marketing Bidding/Estimating Safety Record Retention Risk Management Lack of Policies & Procedures Cause: Inconsistency Poor Internal Control Poor Communications Confusion Low Morale Employee Turnover Anger / Frustration Lost Profit (Rework) Policies & Procedures Create Processes That Are: Predictable Measurable Repeatable Lack of Policies & Procedures Cause: Inconsistency Poor Internal Control Confusion QUESTIONS? FUNDAMENTALS OF MARKETING Presented By Curtis Webb What Is Marketing? An activity or process that creates interest The Goal is to… Attract Persuade Retain Foundation Statement You can’t give value to someone until they understand or appreciate what you are doing, or what you’ve done! Where Do I Begin? Begin the marketing process by doing a self-assessment – There are three critical questions to ask… Self-Assessment What is it that I’m trying to do? • Know what advantages you bring How am I trying to do it? • Define the objective Who am I trying to do it with? • Know who to target Its All About Benefits …let your prospects know all the benefits your solution gives! Explain Your Solution Let your prospects know you have a better solution to their problem! Showcase Your Solution …tell your prospects why your solution is better! Remember… ▪ Say or do something that gets your prospect’s attention ▪ Let the prospect know you have a better solution to their problem ▪ Tell them why your solution is better ▪ Let the prospect know all the benefits your solution brings ▪ Prove to your prospect that what you say is true ▪ Get your prospect involved in asking questions FUNDAMENTALS OF MAKING & MAXIMIZING YOUR PROFIT Presented By Victor Tyler, P.E. Spending Habits Where's the Splurge Category Food and dining out Entertainment and Recreation Shopping and Personal Items Nothing Home and Housing Children and Schoolng Don't Know Bills and Utilities Other Cars Medical Source: PewResearch Center % 25 17 15 14 7 7 6 4 4 3 1 Making & Maximizing Your Profit • • • • • • • • • • • Know Your Costs. Understand Your Costs. Cost first, then price. Make the estimate comparable to the P&L Statement Document data. Be detailed Be factual Base the estimate on historical data Compare final actual with the estimate. Synthesize all facts into the bidding plan. Be timely & respectful of the estimating system. Strategy Start • Position (Market) • Project Strategy to winning • more profitable work. • People Product / Service • Price • Production • Profit You cannot begin to accurately price your products or services without knowing your cost.” “To achieve consistent profits you must: know your costs understand your costs, and control your costs. Price Structure Contract Price Total Cost Direct Cost Work Item Cost Mat l. Labor Equip Subs Profit Gen & Admin. Jobsite OH Understanding Risk & Pricing Labor Material Equipment Subcontractor Other Total Overhead & Profit 25% Total Bid Old Way Costing $50,000 $70,000 $7,000 $76,000 $3,000 $206,000 $51,500 $257,500 New & Improved Costing $50,000 $70,000 $7,000 $76,000 $3,000 $206,000 Labor Material Equipment Subcontractor Other Total Multi-Overhead Allocation Labor Burden Project Site Overhead Subtotal Home Office Overhead Profit New Total Bid 21.0% $10,500 5.0% $10,825 10.0% 5.0% $227,325 $22,7336 $12,503 $262,560 How Time In Construction is Spent Opportunities for improvement 36% other activities 64% Installation Planning makes actual installation more efficient Other activities such as site movement, material logistics, general nonproductive time and rework is minimized The Average Construction Day DESCRIPTION % HOURS/DAY Study Plans Material Procurement 3% 3% 0.24 0.24 Receiving & Storage Mobilization 3% 5% 0.24 0.40 Site Movement Layout & Marking 5% 8% 0.40 0.64 Actual Installation Cleanup 64% 3% 5.12 0.24 Breaks – Non-Productive 6% 100% 0.48 8.00 TOTAL DAY Where can we improve? Look at 176 Man-hour Month DESCRIPTION % HOURS/ MONTH Study Plans 3% 5.28 Material Procurement 3% 5.28 Receiving & Storage 3% 5.28 Mobilization 5% 8.80 Site Movement 5% 8.80 Layout & Marking 8% 14.08 Actual Installation 64% 112.64 Cleanup 3% 5.28 Breaks – NonProductive 6% 10.56 TOTAL MONTH 100% 176.00 For one employee approximately 63 hours per month is spent on activities other than actual installation …. approximately 760 hours per year for that one employee. $45,619 per year If you have 4 full-time field employees paid at $15 per hour … That’s why I talk about productivity in the estimating processes for both field employees and equipment. Seminar Tip Use accurate rates and reduce idle time. Cost Summary The Estimator’s View Company Income Statement The Accountant’s View Direct Costs Direct Labor Equipment Materials Subcontractors Other Direct Costs Revenue Cost of Sales Direct Labor Equipment Materials Subcontractors Other Direct Costs Labor Burden Rate (%) Indirect Expense Rate (%) Gross Profit $$$ General & Administrative Rate (%) (Company Overhead) Indirect Costs Labor Burden Other Indirect Gross Profit Profit Rate (%) Bond Rate (%) $$$ General & Administrative Expenses Income Before Taxes Total Cost: $$$ $$$ $$$ Margin vs. Markup Job Profit and Loss Statement Sales ……………. $ Less COGS …... Gross Profit ……. Less OH ………..… Net Profit ..…….. 700,000 507,000 193,000 175,000 18,000 As a % of Sales Markup As a % of Direct Cost 100 % 138 % 72 % 100 % 28 % 38 % 25 % 34.5 % 2.6 % 3.6 % Basic Cost Summary Expanded Cost Summary % of Direct Costs % of Revenue $ 700,000 136.72 % Labor 120,000 23.44 Material 300,000 58.59 10.71 Equipment 75,000 14.64 12,000 1.71 Subs 12,000 2.34 193,000 27.58 Other Cost 5,000 0.98 Total Direct $ 512,000 100.00 Labor Burden $ 40,000 7.81 Supervision 75,000 14.65 Total Job Site $ 115,000 22.46 $ 627,000 122.46 Gross Profit 73,000 14.26 Overhead 55,000 10.74 $ 18,000 3.52 $ 700,000 100.00 Labor 120,000 17.14 Material 300,000 42.86 Equipment 75,000 Subs Revenue Overhead and Profit Revenue Direct Costs Job Site OH Total Cost Input Profit Why is it so important to know what costs belong to each job? • • • • Accurately measure profitability To determine what amount to bill To support change orders or claims Financial performance (banker, surety, etc.) Bid Strategy 1. Only bid what you do best - specialize and focus on certain types of projects, in specific locations, for certain types of customers 2. Define the ideal project size - increase your effectiveness and become more competitive 3. Seek negotiated jobs - and never bid or propose on projects against more than three quality competitors . Do not become a "'too busy, low profit" contractor 4. Develop accurate job costs - The only variables between the bid and the completed project should be overhead and profit markup. Consistent Profits QUESTIONS? Thank You! cost consultants | estimators | management consultants 810 Dominican Drive, Nashville, TN 37228 tel. 615.469.5398 fax 615.469.7054 www.tyler-engineers.com