ASQ’s Knowledge Center:
Your Front Door to Tens of
Thousands of Resources on Quality
Agenda
• What’s in the Knowledge Center?
– Content types you’ll find and quantities
available
• Locating content
– Browse topics, tools, and publications
– Search feature
– Information services
• How can you participate?
– Submit content for publication
– Tell us what you’d like to see
70 years of quality knowledge
• Resources in all formats: articles, case
studies, books, courses, webcasts, tools,
and more
• Topics from auditing to TQM
• Fully searchable (“Google” of quality)
• Always growing
http://asq.org/knowledge-center
70 years of quality knowledge
Member benefits:
• Articles (25,000)
• Case studies (1,800)
• Benchmarking (450)
• Basic topics & tools (100)
• Pod- and Webcasts (100)
Member discounts apply:
• Books (700)
• Training (275)
• Standards (150)
Professional & technical journals
• Journal for Quality and Participation
• Six Sigma Forum Magazine
• Journal of Quality
Technology
• Quality Management
Journal
• Software Quality
Professional
• Quality Progress
Case studies
Overviews of topics and tools
Webcasts
New benchmarking reports
Metrics
Some content partners
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Navigate to the Knowledge Center
Find the
Knowledge
Center
from any
page on
the ASQ
site
Knowledge Center home page
Used tabbed
menu to browse
journals, topics,
tools, and more
Editor’s picks
show you
what’s new
Browse journals and magazines
Read sample articles online
Browse topics
Browse tools
Searching for something specific?
http://asq.org/knowledge-center/search
Advanced
search
options
include
keyword,
topic,
industry,
type
Keyword = “cost of quality”
Refining the results
Results reduced to 48
Abstract and full-text link
Need help searching? Ask ASQ!
Research assistance is a member benefit
https://secure.asq.org/kc/qic-contact-form.html
or 800-248-1946
Continue the discussion
Help us grow – publish your story!
Thank you!
• Have feedback on ASQ publications?
• Looking for help locating resources to meet
your needs?
• Ready to submit content for consideration for
publication?
Contact the Knowledge Center team:
knowledgecenter@asq.org