Committed to Manchester's young people for life
FUNDRAISING TEAM
JOB DESCRIPTION
Job Title:
Fundraising Assistant
Location:
The Organisation’s headquarters, located in Sharston, Manchester
Hours:
Full Time
Date:
November 2015
Responsible to:
Grade: A3
Salary: £16,535
Head of Fundraising
Primary internal working relationships:
Fundraising Team, Finance Team
Primary external working relationships:
Supporters, potential supporters, churches
Summary of main purpose of the job:
Under the direction of the Head of Fundraising the Fundraising Assistant is responsible for ensuring that
all donations are quickly and efficiently processed and for ensuring donors are thanked in a timely
fashion. The Fundraising Assistant will also be required to produce reports and analysis from the
supporter database and to provide support for fundraising activities (for example processing event
bookings) as directed by the Head of Fundraising.
Main duties and responsibilities:
Gift Processing
 Managing Direct Debits from donors and the bank, and receipting appropriately: set-ups,
changes, cancellations and processing Direct Debit claims.
 Managing Standing Orders from donors and the bank, and receipting appropriately: set-ups,
changes, reporting on & following up on cancellations and process payments received.
 Managing Gift Aid Declarations: set up, changes, cancellations and maintenance of accurate
records.
 Managing One-Off Gifts (for example Cash, Cheques, and Charity Vouchers) and receipting
appropriately: set-up and process payments.
 Producing Annual Gift Statements to be sent to our supporters.
 Working with the Fundraising Manager to monitor and continuously improve the thanking
process to ensure appropriate thanking to all our donors.
 Providing accurate and timely reports on the performance of the Supporter Giver function.
 Training and supervising volunteers who will help with various aspects of these duties.
Supporting Fundraising Activities
 Maintaining accuracy of supporter information on our supporter database.
 Processing event bookings.
 Setting up the supporter database to make fundraising more efficient
Page 1
21/03/2016
The Message Trust is a company limited by guarantee, registered in England and Wales, no. 3961183. Registered charity no. 1081467.
Registered Office: Lancaster House, Harper Road, Sharston, Manchester, M22 4RG
Committed to Manchester's young people for life


Providing administrative support as required within the Fundraising team
Other duties as required by the Fundraising Manager
Commitment to The Message Trust
 Participate in the building of a strong ethos of service and excellence in the team and the wider
organization.
 Entering fully into The Message Trust team life, including morning prayers, monthly prayer days
and evening prayer and mission events.
 Undertaking any other duties appropriate to this level of post as requested, especially covering
the duties of other Fundraising Team members as necessary.
 Actively seek to recruit and retain new Message donors through personal networking.
Person specification:
Essential
 Computer literate
 Confident in the handling of cash and able to record financial information accurately
 Previous experience of working in an office environment
 Ability to work in partnership with others
 Ability to present written work efficiently & communicate effectively
 Ability to manage large and diverse workloads
 Applicants should be able to articulate a clear vision for their role within the work of The
Message, particularly with reference to their ability to function within the framework of its
Mission, Vision, Ethos and Values.
*Full copies of our Mission & Vision statement and our Ethos & Values statement are available on
request or can be viewed online at www.message.org.uk.
Desirable


Experience in an Administrative role
Experience with CRM databases
Confidentiality:
Any information relating to people contacted by the Trust acquired in the course of duty must be treated
in strictest confidence and must be discussed only within the confines of the work setting with the
appropriate members of staff.
Any information relating to staff acquired in the course of duty must be treated in the strictest
confidence and must be discussed only with senior staff members or with the line manager.
Note
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21/03/2016
The Message Trust is a company limited by guarantee, registered in England and Wales, no. 3961183. Registered charity no. 1081467.
Registered Office: Lancaster House, Harper Road, Sharston, Manchester, M22 4RG
Committed to Manchester's young people for life
This job description is not exhaustive and amendments and additions may be required in line with future
organisational changes.
The successful candidate for this post will be asked to apply for a Disclosure. The Message has decided
that this shall be at the level of: Standard. Further information about the Disclosure scheme can be
found at www.disclosure.gov.uk.
Page 3
21/03/2016
The Message Trust is a company limited by guarantee, registered in England and Wales, no. 3961183. Registered charity no. 1081467.
Registered Office: Lancaster House, Harper Road, Sharston, Manchester, M22 4RG