The Corporation of the
Town of Amherstburg
CAO Office
COUNCIL ORIENTATION
CAO Office
Council Orientation
CAO
Giovanni (John) Miceli
Kiosk
Customer Service Staff
(PT)
Carol Pare
Administrative Assistant
(PT)
Human Resources
Coordinator
Tammy Fowkes
Sabrina Bilyk
Payroll Clerk
TBD
CAO Office
Council Orientation
2
Overview: CAO Office
Chief Administrative
Officer
Communication of Municipal
operations to Council
Executive Assistant
to the CAO
Calendar management
and scheduling
Municipal
Governance
Human Resources
Co-ordination of Council
Services and Advisory
Committees of Council.
All statutory duties of the
Municipal Act and other
related acts, ie: AODA,
Drainage Act, etc.
Recruitment/Staffing
Orientation
Facilitate implementation of all
policies and procedures
Correspondence
Records Management –
custodian of all municipal
official records
Compensation and Benefits
Administration
Oversee all Municipal
administration
Coordination of Senior
Management Team (SMT)
meetings
Municipal Freedom of
Information and
Protection of Privacy Act
(MFIPPA) Co-ordinator
Health & Safety
Budgeting
Responsible for Municipal
Elections – as per the
Municipal Elections Act
Corporate Training
Insurance and Risk
Management
Program/Litigation
Matters
Job Evaluation, and Pay Equity
Oversee all Municipal
operations
Ensure appropriate staffing
levels are in place
CAO Office
Customer service
Labour Relations
Performance Appraisals
Payroll
Council Orientation
3
CAO
Giovanni (John) Miceli
Kiosk
Customer Service Staff
(PT)
Carol Pare
Administrative Assistant
(PT)
Human Resources
Coordinator
Tammy Fowkes
Sabrina Bilyk
Payroll Clerk
TBD
CAO Office
Council Orientation
4
ORGANIZATIONAL STRUCTURE
The CAO office is comprised of:
• Chief Administrative Officer
• Manager of Municipal Governance
• Manager of Human Resources
CAO Office
Council Orientation
5
CORE DUTIES
Chief Administrative Office (CAO)
oAs outlined in the Municipal Act, 2001 section 229:
 (a) exercising general control and management of the affairs of the
municipality for the purpose of ensuring the efficient and effective
operation of the municipality
oAs outlined in By-Law 2014-94:
 The Chief Administrative Officer, subject to the control of and
responsibility to the Mayor and Council, shall have general supervision
and oversight of all departments and officials under control of Council;
 The Chief Administrative Officer shall have full control and direction of
all Municipality of Town of Amherstburg employees;
 The Chief Administrative Officer shall advise Council and direct staff in
accordance with all applicable policies , rules, professional standards,
regulations and legislation.
CAO Office
Council Orientation
6
CAO
Giovanni (John) Miceli
Kiosk
Customer Service Staff
(PT)
Carol Pare
Administrative Assistant
(PT)
Human Resources
Coordinator
Tammy Fowkes
Sabrina Bilyk
Payroll Clerk
TBD
CAO Office
Council Orientation
7
CORE DUTIES
Executive Assistant to the CAO
oCalendar management and scheduling for the Chief Administrative Officer
and the Mayor;
oReceive, develop and respond to correspondence and emails received by
the CAO office;
oPreparation of Senior Management Team meeting agenda and minutes;
oAssist in the development and tracking of the budget;
oCoordinate the part-time Customer Service staff, including scheduling and
training;
oOther duties as assigned
CAO Office
Council Orientation
8
CAO
Giovanni (John) Miceli
Kiosk
Customer Service Staff
(PT)
Carol Pare
Administrative Assistant
(PT)
Human Resources
Coordinator
Tammy Fowkes
Sabrina Bilyk
Payroll Clerk
Heike Shelson
CAO Office
Council Orientation
9
ORGANIZATIONAL STRUCTURE
Municipal Governance
As outlined in the Municipal Act, 2001, S.O., section
228(1):
a)To record, without note of comment, all resolutions,
decisions and other proceedings for Council;
b)If required by any member present at a vote, to record
name and vote of every member voting on any matter
or question;
c)To keep the originals or copies of all by-laws and of all
minutes of the proceedings of the Council;
d)To perform the other duties under this Act or under any
other Act;
e)To perform other such duties as assigned by the
municipality.
CAO Office
Council Orientation
10
CORE DUTIES
oCoordination of Council Services
oCoordination of Advisory Committees of Council
oCoordination of Grants to Community Groups
oAODA Compliance Reports
oRecords Management – custodian of all municipal
official records
oMunicipal Freedom of Information and Protection of
Privacy Act (MFIPPA) Coordinator
oMunicipal Elections – as set out by the Municipal
Elections Act, 1996, S.O.
oMaintain budget for Clerks/Council/Committees
oCommissioner of Oaths
CAO Office
Council Orientation
11
CORE DUTIES
Insurance - Provider – BFL Canada
oCoverage
o Municipal Liability
o Personal Property
o Automobile
o Volunteer Firefighters Life/Accident Benefit
Insurance
Risk Management/Litigation
oClaims Management
o In-house vs. Adjuster investigation
o Subrogation
oMitigation
oIncident Management
oPersonal Property Management
oFleet Management
oTown/Insurance litigations
CAO Office
Council Orientation
12
CAO
Giovanni (John) Miceli
Kiosk
Customer Service Staff
(PT)
Carol Pare
Administrative Assistant
(PT)
Human Resources
Coordinator
Tammy Fowkes
Sabrina Bilyk
Payroll Clerk
TBD
CAO Office
Council Orientation
13
ORGANIZATIONAL STRUCTURE
Human Resources is comprised of:
• Manager of Human Resources
• Human Resources Coordinator
• Payroll Clerk
CAO Office
Council Orientation
14
CAO Office
Council Orientation
15
CORE DUTIES
Orientation
oHealth & Safety
• Compliancy with MOL
oPolicy Overview
• AODA
• Violence and Harassment
• WHMIS
oYoung Workers
oJob Specific
CAO Office
Council Orientation
16
CORE DUTIES
Compensation
oSalary Administration Policy
oCollective Agreement Schedule A
Benefits Administration
oOMERS
oSunlife
oGreen Shield
oEmployee Assistance Program (EAP)
CAO Office
Council Orientation
17
CORE DUTIES
Health & Safety
oHealth & Safety Policy
oJoint Occupational Health & Safety Committee
oCompliant with Ministry of Labour
Workplace Wellness
oGord Smith Bronze Level 1 Award
oEmployee Recognition
Community Involvement
oUnited Way, CAS, Mission
CAO Office
Council Orientation
18
CORE DUTIES
Labour Relations
oInternational Brotherhood of Electrical Workers (IBEW) Local
636
oInside/Outside
o32 FTE, 20 PTE
oThe Professional Firefighters Association
oUniform – Amherstburg Police Association
CAO Office
Council Orientation
19
CORE DUTIES
Corporate Training
Aviary Group
oManagement
• Interpersonal Communication
• Conflict Resolution and Coaching
• Working Collaboratively in a Team Environment
through Changing Times
• Stress Solutions
• Team Building Management
oUnion
• Customer Service from the Inside Out
CAO Office
Council Orientation
20
CORE DUTIES
Performance Appraisals
oSemi-Annual
oEvaluation Tool
oTied to Salary Administration Policy
oUnion
CAO Office
Council Orientation
21
CORE DUTIES
Job Evaluation/Pay Equity
oAnnual
oCAO approves the process
CAO Office
Council Orientation
22
CORE DUTIES
Policy Development
o43 HR Policies
oPolicy Review
oCouncil Approval
CAO Office
Council Orientation
23
CORE DUTIES
Payroll
oWeekly payroll
oEmployee Accruals
oBenefits administration for active/retired staff
oOMERS
oYear-end processes
CAO Office
Council Orientation
24
MOVING FORWARD/GOALS FOR 2015
o
o
o
o
o
o
o
HR Policy Review
PDA Completion
Contract Negotiations
Ergonomics Workshop – pending budget approval
HR Downloads – pending budget approval
Corporate Training – pending budget approval
Workplace Wellness
CAO Office
Council Orientation
25