1.
2.
3.
4.
5.
Name
Title
Institution
Length of time in current role
Your earliest career ambition
2014 CAO and CBO Collaborations:
Partnering for Successful Student Outcomes








White
Male
56 years old
Married
Advanced degree
8 years at current
institution
Satisfied with job
Higher Ed experience
• 40% say next career move is retirement
• 37% plan to retire in 3 years or less
Higher Ed experience required?
• 14% have spent entire career in higher ed
• 17% are new to higher ed
CBO roles and responsibilities
• “Back office” to “key spokesperson”
• “Numbers only” to “overall strategy”
• “Solitary administrator” to
“collaborative leader”
• “Revenue and expense manager” to
“entrepreneur and cost cutter”
• In tune with the academic side
• Aware of legal and regulatory issues
• Attentive to data and information
technology
• Focused on human resources and
talent management
• Mindful of external politics
• Well-versed in facilities and
construction
• Committed to teach and explain
financial information to key
constituents
•
No significant
changes in past 3
years.
•
Slight uptick in
2013 in the
number of CBOs
who were
responsible for
auxiliary services.
Culture that resists change*
Campus Relationships and Partnerships
• CAO was added as a response
choice for the 2013 survey
A Composite CAO:

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57 years old
Has worked for 1 president
Years of administrative experience: 12
Years of primarily teaching/research: 12
Internal hire. Most often a college dean.
Source: ACE CAO Census
4.0
Median years of service before departing
(Mean is 5.0)
Source: ACE CAO Census

Equally likely to retire, assume a presidency,
or return to the faculty.
(12% serve as a CAO elsewhere)




73% are #2 at their institution
56% Male, down from 60% in 2010.
86% White, 4% African Am., 4% Hispanic, 3%
Asian Am., 2% Multi., 1% Native Am.
5% identify as LGBTQ
Source: ACE CAO Census
1.
2.
3.
Supervising and managing personnel
(including deans)
Academic programs and curriculum
Accountability, accreditation, and
assessment
4.
Strategic planning
5.
Hiring, promoting, and retiring faculty
Source: ACE CAO Census
1.
Setting the academic vision of the
institution
2.
Ensuring student success
3.
Strategic planning
4.
Supervising and managing personnel
5.
Advocating on behalf of faculty
Source: ACE CAO Census
1.
Lack of time to think and reflect
2.
Never enough money
3.
4.
Difficulty cultivating leadership in
others
Belief that you are infinitely accessible
Source: ACE CAO Census
100%
90%
80%
50%
40%
10%
0%
Other VPs (not CBO)
20%
Deans
Faculty
9%
Other
22%
15%
8%
30%
20%
CBO
41%
70%
60%
President
20%
24%
10%
Best
25%
1%
5%
Most challenging
Source: ACE CAO Census
Issues Facing Your Institution This Year That Will Be a Challenge
(% indicating strong agreement, N=1,081)
Improving retention and degree completion
Budget shortfalls
Improving academic performance of underprepared students
Rising demands for assessment from accreditors
Rising demands for assessment from state and federal agencies
Expanding online education programs
Recruiting better prepared students
Re-envisioning the role of faculty in teaching and instruction
Maintaining the quality of academic programs and services
Source: InsideHigherEd CAO Survey
56%
43%
43%
27%
27%
24%
22%
18%
17%
CAOs Planning to Increase Emphasis on the Following Practices
(% stating yes)
Increasing collaboration with other colleges and universities
Expanding online programs and offerings
Funding programs based on the alignment with our mission
Cutting underperforming academic programs
Dismissing underperforming faculty
Promoting retirement of older faculty
Increasing use of part-time faculty
Source: InsideHigherEd CAO Survey
85%
76%
74%
58%
50%
40%
24%
2014 CAO and CBO Collaborations:
Partnering for Successful Student Outcomes