The language of
meetings
Handouts: Queries and comments
Phrases
Interrupting, repeating, clarifying
Queries and comments handout

b) Are you suggesting that we introduce price
cuts?

c) But surely, you are not saying it is time to
phase them out!

d) Does this mean that we should consider
investing more into new technology?

e) Are you telling us that there could be
layoffs?

f) Do you mean some kind of job-share
scheme?

g) So, you are saying that we should be
spending more on research and development.

h) Does this mean that you think we should
centralise distribution?

i) I hope you are not suggesting that the
situation is hopeless.


On the reverse: Phrases handout
Practice interrupting (Monday handout)
Practice asking for repetition and
clarification

Teamwork:


write phrases/sentences asking for rep.
write responses
Practice asking for repetition/clarification


Teamwork:
 write phrases/sentences asking for rep.
 write responses
Eg.
I didn’t catch that. Could you repeat that, please?
Sorry, I missed that. Could you say it again,please?
Sorry, could you explain what you mean by that?
Could you elaborate on that?
....
Sure... I said that...
No problem. It is...
Well, it means that...
I am trying to say that...
....
Work in pairs:
A read from RB p 19
B ask for repetition / clarification
A respond and repeat....
POP
QUIZ
TIME
UNJUMBLE AND ORDER:
rearteil
lersalhow
mercosnu
dropucer
UNJUMBLE AND ORDER:
retailer
wholesaler
consumer
producer
DISTRIBUTION CHANNEL
Producer
Wholesaler/distributor
Retailer
Consumer
DISTRIBUTION CHANNEL
Producer
Wholesaler/distributor
Retailer
Agent
Own
sales
force
Consumer
→ MK, p 66
Online(Internet)
or telephone or
mail order sales
Services provided by
wholesaler
A - For the producers B - For the retailers
1__ Advising them of current market trends
2__ Offering choice of products from many producers
3__ Finishing goods by grading, packing and
branding
4__ Reducing transport costs
5__ Making mass production possible by ordering in
large quantities → reducing production costs
6__ Supplying small quantities to suit their needs
Services provided by
wholesaler
A - For the producers B - For the retailers
1_A_ Advising them of current market trends
2_B_ Offering choice of products from many producers
3_A_ Finishing goods by grading, packing and branding
4_A_ Reducing transport costs
5_A_ Making mass production possible by ordering in
large quantities → reducing production costs
6_B_ Supplying small quantities to suit their needs
Services provided by wholsaler

For the producer:
Services provided by wholsaler
wholesaler

For the producer:
Services provided by wholsaler
wholesaler

For the producer:
 Reducing transport costs
Services provided by wholsaler
wholesaler


For the producer:
 Reducing transport costs
 Advising producer of current market trends
 Finishing goods by grading, packing and branding
 Making mass production possible by ordering in large
quantities → reducing production costs
For the retailer:
 Offering choice of products from many producers
 Supplying small quantities to suit retailers’ needs
→ Handout: Ways of selling 2
Retailing
STORM CLOUDS OVER THE MALL
As consumer spending slows, rival strategies are
being put to the test
(RB, p 19)

Look at the title and subtitle – can you guess
what the article is about – ANTICIPATING

Read topic sentences to inform your
expectations – PREDICTING

Read paragraph by paragraph & write a onesentence summary for each.

Underline words & expressions you find interesting