An Introduction to the
Youth Career Initiative (YCI)
for hotel partners – (property level)
Youth Career Initiative is a programme of the International
Tourism Partnership, which is part of Business in the Community
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
The Big Picture
75 million youth worldwide are unemployed.
Travel & tourism creates 1 in 11 jobs.
The hotel industry is growing, particularly in
developing countries.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
The Big Picture
Hotels
can make a difference!
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
A Tried and Tested Solution
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Youth Career Initiative
The hotel industry’s global
solution to youth
unemployment.
Created by the industry for
the industry.
Helps vulnerable young
people including rehabilitated
survivors of trafficking.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
YCI Convenes the Industry
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
YCI’s Global Reach
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
What’s in it for Hotels?
Engages the local
community.
Enhances hotel’s
reputation.
Builds a pipeline of
talent.
“YCI is a valuable
programme for our hotels
to be a good corporate
citizen of their local
community and to make
Inge Huijbrechts a real difference in the
VP Responsible Business lives of the graduates
CARLSON-REZIDOR
and their families.”
HOTEL GROUP
Ian Carter
President, Global
Development,
Architecture and
Construction
HILTON
WORLDWIDE
“We recognise the value
and the huge potential of
schemes such as the YCI
in helping to leverage the
industry’s capacity to
foster local pools of talent
among disadvantaged
communities.”
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
What’s in it for Hotels?
“When they arrive on the first
Employee
volunteerism /
engagement
opportunities.
Positive impact on
staff motivation,
productivity and
retention.
day, they barely look you in the
eye. But on the day of their
graduation, they are speaking
English, giving speeches and
Jorge Berrio
interacting with customers. It is
Director
a magical transformation.”
SHERATON
CONVENTION CENTRE
PANAMA CITY
“Marriott core values are purely
reflected in our hotels’ YCI
program where the young people
go through the process of
transformation, they are given a
Maryla
Koralewska
Director of Human
Resources
WARSAW
MARRIOTT HOTEL
chance to change their lives for
better, they start to act with
integrity and see the importance
of caring about one’s team.”
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
What’s in it for Hotels?
YCI students bring
energy, enthusiasm
and a fresh
perspective.
Miguel Bermejo
Director of Human
Resources
“The reality of life in their
communities is hard. To
see that these young
people want to do
differently and seek a
better future is very
inspiring.”
GRAND HYATT SÃO
PAULO
YCI provides life
changing results!
Khien Nguyen
Executive Sous Chef
INTERCONTINENTAL
HANOI WESTLAKE
“By working with the
young people, we all
become great teachers.
We teach them to love a
brand, a job which is the
very foundation for their
future.”
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Our Partnership Model
Partnership brokers
Quality assurance
Programme oversight
Tools and resources
Programme catalyst
Student selection
Identify, recruit & support students
Training delivery
Provides life-skills training to students
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Your Investment
Staff time.
Leveraging existing
resources.
Support to students.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Staff Time
Coordination
Training
Senior Team: 1-2 hours
per month.
HR Team: 2 hours per week.
Ongoing training to students
throughout the working
week (in line with training
schedule).
Hotel Staff: 1-2 hours per day.
Can utilise existing hotel
training.
To be agreed with non-profit.
Staff to act as teachers and
mentors to students.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Leveraging existing resources
Using hotel training and
development courses.
Training rooms.
Uniforms and duty
meals.
In-house trainers and
staff knowledge.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Support to students
Commuting costs
and/or access to
company travel.
Insurance coverage.
Student stipend (if
applicable).
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Your Role
Plan a 24-week training schedule
utilising YCI tools and resources – 60%
practical & 40% classroom.
Provide classroom training
(e.g. computer literacy, English
lessons, career development).
Teach and mentor students.
Oversee programme and liaise with
YCI regional coordinator, local nonprofit partner and other hotels in
market.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Training Schedule
Template practical training calendars provided.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Classroom Training
Sample
curriculum and
template
classroom
training calendar
provided.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Governance
YCI Council
YCI Operations Committee
• Aim: To support the set-up,
growth and sustainability local
programme, ensuring
adherence to core standards.
• Made up of General
Managers of partner hotels,
Director of coordinating NGO,
chair of Operations
Committee and YCI Team
representative.
• Aim: To manage the day-today operations of local
programme, ensuring delivery
in accordance with core
standards.
• Made up of Directors of
Human Resources, Training
Managers, project manager
from the non-profit partner
and YCI Team representative.
One – two meetings per year.
Meet three to four times per year.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
YCI Provides
Online resources.
Efficiencies of scale through
collaboration.
Vetted local non-profit partner.
Partnership brokering expertise.
Operational guidance
through dedicated regional
coordinators.
Reporting on impact data.
Quality assurance.
A cross-industry, cross-sector
approach.
Online student & graduate
tracking system.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
Non-Profit Partner Responsibilities
Promoting the programme to the target
group (through direct engagement and
referral partners.
Recruiting of eligible participants.
Coordinating the programme utilising YCI
tools and resources.
Monitoring the programme and supporting
students.
Provision of life skills courses.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
What Next…
1 A YCI team member will be in touch to
arrange a phone call.
2
Hotel to confirm commitment, participation
and investment through a Letter of Intent.
3
YCI engages with, assesses and confirms
the non-profit partner for the programme.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
What Next…
4
Hotels and non-profit partners attend a
partnership building workshop in country.
5
All partners sign a partnership agreement
and finalise the programme timetable.
6
Programme starts.
AN INTRODUCTION TO THE YOUTH CAREER INITIATIVE
YCI Regional Contacts
Scott Robinson
Santosh Bhuvad
YCI Partnerships and
Operations Manager
YCI Regional Coordinator,
Asia-Pacific
scott.robinson@bitc.org.uk
London, United Kingdom
yci.asia-pacific@bitc.org.uk
Mumbai, India
Priscila Costa
Samron Adane
YCI Regional Coordinator,
Latin America
YCI Regional Coordinator
Middle East - Africa
yci.latin-america@bitc.org.uk
yci.middle-east-africa@bitc.org.uk
São Paulo, Brazil
Addis Ababa, Ethiopia
www.youthcareerinitiative.org
Youth Career Initiative is a programme of the International
Tourism Partnership, which is part of Business in the Community