Strategic Alliances and Partnerships BM499 Strategic Management David J. Bryce October 1, 2002 AlliancesHow far have we come? “If you think you can go it alone in today’s global economy, you are highly mistaken” (Jack Welch, CEO of GE) “Microsoft can’t make it alone, but together anything is possible.” (Bill Gates, Chairman of Microsoft) “Our approach is to develop long term relationships with companies that offer a unique advantage with General Motors. The Alliance Strategy is our major thrust.” (John F. Smith, Jr., Chairman & CE of General Motors) Corporate Evolution and Alliances Moving from Managing a Portfolio of Products... To Managing a Portfolio of Businesses... To Managing a Portfolio of Relationships Alliances Growing as a Source of Revenue Alliances as a Percentage of Revenue for Top 1,000 U.S. Public Corporations 30% 25% 20% 15% 10% 5% 0% 1980 1985 1990 Source: Columbia University, European Trade Commission, Studies by BA&H, AC.1983-1987, 1988-1993, 1994-1996, 1999 1995 1998 Growth in Mergers & Acquisitions vs. Alliances 14,000 12,000 M&A Alliances 10,000 8,000 6,000 4,000 2,000 0 1996 Source: Thomas Financial, reported in Forbes, May 21, 2001, p. 27. 1997 1998 M&A Transactions JV/Alliances Strategic Alliances are More Important for Growth -Forbes 1999 2000 The Scope of Inter-firm Relationships Contractual Agreements Traditional Contracts Nontraditional Contracts Equity Arrangements No New Firm Arm’s-length Buy/Sell Contracts Joint Research Minority Equity Investments Franchising Joint Product Development Equity Swaps Licensing Long-term Sourcing Agreements Crosslicensing Joint Manufacturing Creation of Entity Nonsubsidiary JV JVs Subsidiaries of MNCs Fifty-fifty Joint Ventures Unequal Equity Joint Ventures Joint Marketing Shared Distribution/ Service Standard Setting/ Research Consortia Based on: Yoshino and Rangan, 1995 Strategic Alliances Dissolution of Entity Mergers and Acquisitions Strategic Alliances Benefits: Speed (vs. acquisition or greenfield) Access to key complementary assets Removal of potential competitor Maintain incentives for partner management Drawbacks: Lack of control; must share decision making Potential spillover of knowledge and capabilities Organizational clashes may impede ability to collaborate Mergers & Acquisitions Benefits: Speed (vs. greenfield) Full control over complementary assets Removal of potential competitor Upgrade corporate resources & capabilities Drawbacks: Cost of acquisition (premiums) Unnecessary adjunct businesses Organizational clashes may impede integration Major commitment Cumulative abnormal returns M&A Returns-Acquiring Firms 0.035 0.03 0.025 0.02 0.015 Single Bidder Multiple Bidders 0.01 0.005 0 -0.005 -15 -10 -5 0 5 10 15 20 25 30 -0.01 -0.015 Event day Source: Bradley, Desai, & Kim, 1988 M&A Returns-Targets Cumulative abnormal returns 0.5 0.45 0.4 0.35 0.3 Single Bidder Multiple Bidder 0.25 0.2 0.15 0.1 0.05 0 -15 -10 Source: Bradley, Desai, & Kim, 1988 -5 0 5 10 Event day 15 20 25 30 LEVERAGING THE RESOURCES OF PARTNERS Toyota Engineering (7,000 Engineers) Top 35 Affiliated Suppliers (5-6,000 Engineers) Remaining 250 Tier I Suppliers (10-15,000 Engineers Toyota can leverage its value creation resources by 5-15x by involving suppliers in the Extended Enterprise Types of Costs that Vertical Alliances are Designed to Reduce Transaction costs Quality costs Product development costs Logistics costs (warehousing and transportation) Inventory costs Three Key Sources of Inter-firm Competitive Advantage Dedicated Asset Investments Knowledge - Sharing Routines Inter-firm Trust CREATING EFFECTIVE PARTNERSHIPS Build trust Create multiple functional interfaces to facilitate system learning Make dedicated/customized investments BUILDING TRUST Formal Mechanisms such as long term contracts, stock ownership, collateral bonds, are often necessary to signal a credible long term commitment to a partner. Interorganizational Trust is often built on processes, not people. A partner is trustworthy if its interorganizational processes are understandable and predictable. Informal Mechanisms such as reputation, personal trust, relational norms, are key to creating value over the long term. Formal mechanisms alone do not produce information sharing which is critical to partnering success. THE VALUE OF TRUST Increases learning (greater information sharing) Increases customized investments (willingness to risk tailored investments) Increases speed to quickly respond to market changes Lowers transaction costs THE COST OF MISTRUST 50% 40% Percent of faceto-face contact time with suppliers 47% 30% 28% 20% 21% 21% 10% 0% GM Ford Chrysler Negotiating price/contract Assigning blame for problems Toyota CREATING EFFECTIVE PARTNERSHIPS Build trust Create multiple interfaces to facilitate learning throughout the network Make dedicated/customized investments Toyota’s Supplier - Customer Interface Surface Contact vs. Multiple-Point Contact (Correct) Top Executives R&D R&D Manufacturing Manufacturing Quality Assurance Quality Control Quality Assurance Quality Control Sales Purchasing Customer Point Contact (Wrong) Supplier Top Executives Effective Partnerships at P&G/Wal-Mart Merchandising Sales Forecasting Forecasting Inventory Management Inventory Management Warehousing Warehousing Transportation Transportation Systems Systems Marketing Marketing Accounting/Finance Accounting/Finance CREATING EFFECTIVE PARTNERSHIPS Build trust Create multiple functional interfaces to facilitate system learning Make dedicated/customized asset investments TYPES OF DEDICATED ASSETS Dedicated Site Investments (locating plants in close proximity to economize on inventory, transportation, coordination costs). Dedicated Physical/Process Investments (making relation-specific capital investments in machinery, tools, processes) Dedicated Human Investments (dedicating personnel to develop relation-specific know-how and improve communication/ coordination) Toyota Plant Configuration in Japan* Motamachi, TC Honsha, TC 3 miles 1 mile Tahara, Nagoya Headquarters & Technical Center Takaoka, TC Tsutsumi, TC 6 miles 3 miles Affiliated Supplier Plants • Avg. distance of 30 miles • 43.5 weekly deliveries • 10,635 man days of face-to-face contact • 12.5 guest engineers * 1992 All plants are in Toyota City (TC) or Nagoya Independent Supplier Plants • Avg. distance of 87 miles • 40.5 weekly deliveries • 3,764 mandays of face-toface contact • 2.6 guest engineers GM Plant Configuration in the United States* Flint, MI 51 miles 55 miles Lansing, MI Hamtramck, MI North Tarrytown, NY 650 miles 2400 miles Fremont, CA (Nummi) Ypsilanti, MI 200 miles Linden, NJ Internal Supplier Plants • Avg. distance of 350 miles 387 miles Van Nuys, CA External Supplier Plants •Avg. distance of 427 miles •7.5 Weekly deliveries •1,107 man days of face-toface contact •.17 guest engineers Lordstown, OH Wilmington, DE Bowling Green, KY Kansas City, KS 900 miles Wentzville, MO Spring Hill, TN 1400 miles 455 miles * 1991Passenger car plants only (Mileage from 1990 Rand McNally Road Atlas) Arlington, TX Total Inventory as a Percentage of Sales The Relationship Between Plant Distance and Automaker Inventory Costs 0.12 Chrysler 0.1 GM Ford 0.08 Nissan 0.06 0.04 Toyota 0.02 0 0 100 200 300 400 500 600 Average Distance Between Supplier and Automaker Plants (In Miles) Horizontal Alliances Benefits Facilitates access to technologies or customers, especially when these needs may be only temporary Provides opportunities to rapidly reach scale in needed capabilities Supplies opportunities for learning that can be put to later use Horizontal Alliances Drawbacks May transfer technologies or know-how that turns a partner into a competitor The capabilities of a partner may come to substitute for important strategic capabilities that the firm should actively nurture internally Alliances are sometimes difficult to focus and/or they outlive their usefulness before they’re disbanded, leading to needless consumption of resources